Helpshift vs Slack

 

Helpshift

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Slack

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Overview

Platforms Supported

Web Based
iPhone App
Android App
Windows App

Support Options

FAQs
Knowledge Base
Online Support
Phone Support
Video Tutorials

Pricing

Starting From

US$0,00/year US$8,00/month
Free
Subscription

Reviews

Overall rating
Ease of use
Value for money
Customer support

Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
CRM Integration
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Communication Management
Customizable Branding
Drag & Drop Interface
Email Integration
Instant Messaging
Knowledge Base
Multi-Channel Communication
Prioritizing
Reporting & Statistics
SSL Security
Search Functionality
Social Media Integration
Third Party Integration
Ticket Management
Workflow Management

Integrations

Agent.ai
Aircall
AppFollow
Asana
Bitium
Breezy HR
Constant Contact
Datadog
Dropbox
Help Scout
LiveChat
Mailchimp
PagerDuty
Resource Guru
Salesforce Sales Cloud
Salesforce Service Cloud
Twitter
Zendesk