---
description: Compare Quid vs Lumen by Talkwalker for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Quid vs Lumen by Talkwalker | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Social Media Marketing Tools](/directory/104/social-media/software) > [Quid \<span\>vs\</span\> Lumen by Talkwalker](https://www.getapp.za.com/compare/102167/126131/netbase/vs/talkwalker)

# Compare Quid vs Lumen by Talkwalker

Canonical: https://www.getapp.za.com/compare/102167/126131/netbase/vs/talkwalker

> Detailed comparison between Quid and Lumen by Talkwalker. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Quid | Lumen by Talkwalker |
| **Overall rating** | 4.6/5 | 4.4/5 |
| **Total Reviews** | 43 | 24 |
| **Starting Price** | US$23 000,00 | - |
| **Free Trial** | - | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Quid

- @mentions
- Brand Tracking
- Competitive Analysis
- Competitor Monitoring
- Customer Engagement
- Customizable Reports
- Dashboard
- Engagement Tracking
- Impact Measurement
- Keyword Tracking
- Mobile Alerts
- Monitoring
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Social Listening
- Social Media Integration
- Social Media Monitoring

### Lumen by Talkwalker

- @mentions
- Brand Tracking
- Competitive Analysis
- Competitor Monitoring
- Customer Engagement
- Customizable Reports
- Dashboard
- Engagement Tracking
- Impact Measurement
- Keyword Tracking
- Mobile Alerts
- Monitoring
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Social Listening
- Social Media Integration
- Social Media Monitoring

## Links

- [View Quid Profile](https://www.getapp.za.com/software/102167/netbase)
- [View Lumen by Talkwalker Profile](https://www.getapp.za.com/software/126131/talkwalker)
- [View Original Comparison](https://www.getapp.za.com/compare/102167/126131/netbase/vs/talkwalker)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Quid vs Lumen by Talkwalker | GetApp South Africa 2026","description":"Compare Quid vs Lumen by Talkwalker for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.za.com/compare/102167/126131/netbase/vs/talkwalker","about":[{"@id":"https://www.getapp.za.com/software/102167/netbase#software"},{"@id":"https://www.getapp.za.com/software/126131/talkwalker#software"}],"breadcrumb":{"@id":"https://www.getapp.za.com/compare/102167/126131/netbase/vs/talkwalker#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.za.com/compare/102167/126131/netbase/vs/talkwalker#webpage","isPartOf":{"@id":"https://www.getapp.za.com/#website"},"inLanguage":"en-ZA","publisher":{"@id":"https://www.getapp.za.com/#organization"}},{"name":"Quid","description":"NetBase is a real-time social business platform for global companies to manage their brands, build businesses and stay connected with their customers. \n\nThe NetBase platform enables brands to not only connect with, but also to understand consumers more fully. NetBase delivers brands with insights on their consumers' emotions, behaviors, opinions, preferences, psychographics and more. Through real time social media monitoring, NetBase's helps businesses to understand and relate to their consumers.\n\nThrough social media listening NetBase measures passion for any brand, topic, category or person, to provide businesses with insights on their consumers' feelings. NetBase analyzes millions of social media posts every day to deliver insights and information about consumer attitudes, emotions, purchase behavior, geo-location, gender. With NetBase, brands are able to track their social media activity worldwide and respond to customers appropriately. \n\nNetBase’s patented Natural Language Processing (NLP) technology is able to interpret 42 different languages as well as decipher social media “slang”, emoji’s, alternative spellings and more, in a human-like way. Gathered data is then delivered to businesses visually as charts, graphs and heat maps for easy interpretation.\n\nThe NetBase platform processes millions of social media posts daily for actionable business insights for research, marketing, PR customer service, sales, and product innovation. NetBase offers businesses foresight and real-time social information to stay \"in the loop\" and fuel action for their brands. NetBase has partnerships with Walmart, American Airlines, Coca-Cola, Arby’s, Universal Music Group, Ogilvy, T-Mobile, and YUM! Brands.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/5731456c-c735-490c-9f09-bf33a9ef13e6.png","url":"https://www.getapp.za.com/software/102167/netbase","@type":"SoftwareApplication","@id":"https://www.getapp.za.com/software/102167/netbase#software","publisher":{"@id":"https://www.getapp.za.com/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":43},"offers":{"price":"23000","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux"},{"name":"Lumen by Talkwalker","description":"Most organizations still learn what's happening on social media and across the web after the moment has already passed — piecing together reports, spreadsheets, and dashboards to catch up with conversations that shifted hours or days earlier.\n\nLumen by Talkwalker is a social listening and intelligence platform that helps brands monitor, analyze, and act on real-time conversations across social media, news, blogs, forums, podcasts, reviews, and AI answers before the window of opportunity closes.\n\nLumen is part of Hootsuite Social OS, the AI-first operating system for everything social — giving teams a direct line between what's being said about their brand and the tools they use to act on it.\n\nLumen is a strong fit for research, insights, communications, marketing, and brand teams that need to understand their audience, track sentiment, benchmark competitors, and detect and understand emerging trends and risks across a broad universe of digital sources — not just their own social channels.\n\nWith data from Lumen flowing into Hootsuite Social OS, listening insights don’t stop at the dashboard. Teams can turn a detected trend into scheduled content, route related customer conversations and mentions into a single inbox, and activate employees as brand advocates — all from the same connected system that surfaces the signal.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a0557fa6-9536-476e-8314-8b9237213156.png","url":"https://www.getapp.za.com/software/126131/talkwalker","@type":"SoftwareApplication","@id":"https://www.getapp.za.com/software/126131/talkwalker#software","publisher":{"@id":"https://www.getapp.za.com/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":24},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Social Media Marketing Tools","position":2,"item":"/directory/104/social-media/software","@type":"ListItem"},{"name":"Quid vs Lumen by Talkwalker","position":3,"item":"https://www.getapp.za.com/compare/102167/126131/netbase/vs/talkwalker","@type":"ListItem"}],"@id":"https://www.getapp.za.com/compare/102167/126131/netbase/vs/talkwalker#breadcrumblist"}]}
</script>
