Front vs HubSpot CRM
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Overview
Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer comms by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration.
Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Save valuable selling time with HubSpot CRM that takes care of all the little details from recording calls, logging emails and managing data
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
US$29.00/month
- Free Version
- Free Trial
- Subscription
Starting from
US$20.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.5/ 5Features
4.4/ 5Customer Service
4.4/ 5Value for Money
4.2/ 5Ease of Use
4.4/ 5Features
4.4/ 5Customer Service
4.4/ 5Value for Money
4.3/ 5Features
Total features 195
- @mentions
- API
- Access Controls/Permissions
- Account Alerts
- Account Management
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Application Management
- Appointment Management
- Appointment Scheduling
- Archiving & Retention
- Assignment Management
- Audit Trail
- Automated Routing
- Autoresponders
- Batch Communications
- Brainstorming
- Business Process Automation
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Monitoring
- Call Recording
- Call Routing
- Campaign Analytics
- Campaign Management
- Canned Responses
- Case Management
- Chat/Messaging
- Chatbot
- Churn Management
- Client Management
- Client Portal
- Client Tracking
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Management
- Computer Telephony Integration
- Configurable Workflow
- Contact Database
- Contact Management
- Contract/License Management
- Corrective and Preventive Actions (CAPA)
- Customer Communication
- Customer Complaint Tracking
- Customer Database
- Customer Engagement
- Customer History
- Customer Management
- Customer Segmentation
- Customer Service Analytics
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Recovery
- Data Visualization
- Deadline Management
- Deal Management
- Discussions/Forums
- Document Management
- Document Storage
- Drag & Drop
- Email Distribution
- Email Management
- Email Marketing
- Email Monitoring
- Email Reminders
- Email Templates
- Email Tracking
- Employee Database
- Employee Directory
- Engagement Tracking
- Event Calendar
- Event Triggered Actions
- Feedback Management
- File Sharing
- For Financial Institutions
- For Healthcare
- For Mac Devices
- For Startups
- For iPad Devices
- Forecasting
- Health Score
- Help Desk Management
- IT Asset Management
- Inbox Management
- Interaction Tracking
- Internal Chat Integration
- Inventory Management
- Issue Management
- Issue Tracking
- Knowledge Base Management
- Knowledge Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Live Chat
- Macros/Templated Responses
- Mailing List Management
- Marketing Automation
- Meeting Management
- Mobile Access
- Mobile Alerts
- Mobile App
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Management
- Multi-User Collaboration
- Multiple User Accounts
- Negative Feedback Management
- Notes Management
- On-Demand Communications
- Onboarding
- Opportunity Management
- Order Management
- Performance Management
- Performance Metrics
- Personalization
- Pipeline Management
- Pipeline Reports
- Predictive Analytics
- Prioritization
- Process/Workflow Automation
- Project Management
- Project Time Tracking
- Prospecting Tools
- Quality Assurance
- Quality Management
- Queue Management
- Quotes/Estimates
- Read Receipts
- Real Time Editing
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Consumer-facing Chat
- Referral Tracking
- Relationship Tracking
- Reminders
- Remote Access/Control
- Remote Support Software
- Reporting & Statistics
- Reporting/Analytics
- Resource Management
- Response Management
- Role-Based Permissions
- Routing
- Rules-Based Workflow
- SMS Messaging
- SSL Security
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Scheduling
- Search/Filter
- Secure Data Storage
- Segmentation
- Self Service Portal
- Service Level Agreement (SLA) Management
- Shared Inboxes
- Shipping Management
- Signature Management
- Single Sign On
- Social Media Integration
- Social Media Monitoring
- Source Tracking
- Spam Blocker
- Status Tracking
- Supplier Management
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Tagging
- Task Management
- Task Progress Tracking
- Task Scheduling
- Team Assignments
- Team Management
- Template Management
- Territory Management
- Text Analysis
- Third-Party Integration
- Third-Party Integrations
- Ticket Management
- Time Tracking
- Transcripts/Chat History
- Transfers/Routing
- Trend Analysis
- Two-Way Audio & Video
- Usage Tracking/Analytics
- Version Control
- Video Chat
- Video Conferencing
- Virtual Assistant
- Visual Analytics
- Voice Mail
- Web Forms
- Website Integration
- Whitelisting/Blacklisting
- Widgets
- Workflow Configuration
- Workflow Management
- Workforce Management
Total features 87
- @mentions
- API
- Access Controls/Permissions
- Account Alerts
- Account Management
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Application Management
- Appointment Management
- Appointment Scheduling
- Archiving & Retention
- Assignment Management
- Audit Trail
- Automated Routing
- Autoresponders
- Batch Communications
- Brainstorming
- Business Process Automation
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Monitoring
- Call Recording
- Call Routing
- Campaign Analytics
- Campaign Management
- Canned Responses
- Case Management
- Chat/Messaging
- Chatbot
- Churn Management
- Client Management
- Client Portal
- Client Tracking
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Management
- Computer Telephony Integration
- Configurable Workflow
- Contact Database
- Contact Management
- Contract/License Management
- Corrective and Preventive Actions (CAPA)
- Customer Communication
- Customer Complaint Tracking
- Customer Database
- Customer Engagement
- Customer History
- Customer Management
- Customer Segmentation
- Customer Service Analytics
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Recovery
- Data Visualization
- Deadline Management
- Deal Management
- Discussions/Forums
- Document Management
- Document Storage
- Drag & Drop
- Email Distribution
- Email Management
- Email Marketing
- Email Monitoring
- Email Reminders
- Email Templates
- Email Tracking
- Employee Database
- Employee Directory
- Engagement Tracking
- Event Calendar
- Event Triggered Actions
- Feedback Management
- File Sharing
- For Financial Institutions
- For Healthcare
- For Mac Devices
- For Startups
- For iPad Devices
- Forecasting
- Health Score
- Help Desk Management
- IT Asset Management
- Inbox Management
- Interaction Tracking
- Internal Chat Integration
- Inventory Management
- Issue Management
- Issue Tracking
- Knowledge Base Management
- Knowledge Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Live Chat
- Macros/Templated Responses
- Mailing List Management
- Marketing Automation
- Meeting Management
- Mobile Access
- Mobile Alerts
- Mobile App
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Management
- Multi-User Collaboration
- Multiple User Accounts
- Negative Feedback Management
- Notes Management
- On-Demand Communications
- Onboarding
- Opportunity Management
- Order Management
- Performance Management
- Performance Metrics
- Personalization
- Pipeline Management
- Pipeline Reports
- Predictive Analytics
- Prioritization
- Process/Workflow Automation
- Project Management
- Project Time Tracking
- Prospecting Tools
- Quality Assurance
- Quality Management
- Queue Management
- Quotes/Estimates
- Read Receipts
- Real Time Editing
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Consumer-facing Chat
- Referral Tracking
- Relationship Tracking
- Reminders
- Remote Access/Control
- Remote Support Software
- Reporting & Statistics
- Reporting/Analytics
- Resource Management
- Response Management
- Role-Based Permissions
- Routing
- Rules-Based Workflow
- SMS Messaging
- SSL Security
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Scheduling
- Search/Filter
- Secure Data Storage
- Segmentation
- Self Service Portal
- Service Level Agreement (SLA) Management
- Shared Inboxes
- Shipping Management
- Signature Management
- Single Sign On
- Social Media Integration
- Social Media Monitoring
- Source Tracking
- Spam Blocker
- Status Tracking
- Supplier Management
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Tagging
- Task Management
- Task Progress Tracking
- Task Scheduling
- Team Assignments
- Team Management
- Template Management
- Territory Management
- Text Analysis
- Third-Party Integration
- Third-Party Integrations
- Ticket Management
- Time Tracking
- Transcripts/Chat History
- Transfers/Routing
- Trend Analysis
- Two-Way Audio & Video
- Usage Tracking/Analytics
- Version Control
- Video Chat
- Video Conferencing
- Virtual Assistant
- Visual Analytics
- Voice Mail
- Web Forms
- Website Integration
- Whitelisting/Blacklisting
- Widgets
- Workflow Configuration
- Workflow Management
- Workforce Management
Integrations
- 123FormBuilder
- AWeber
- Accelo
- Act!
- ActiveCampaign
- ActiveDEMAND
- AdRoll
- Aide
- Aircall
- AllClients
- AnyMeeting
- Ariglad
- Asana
- AskNicely
- Atomic AI
- Attribution
- Azuqua
- Batchbook
- Bedrock Data
- Benchmark Email
- Bidsketch
- BigContacts
- Bitrix24
- Boost.space
- Brevo
- BrightInfo
- Brightcove
- Bugpilot
- Calendly
- CallHippo
- CallRail
- Campaign Monitor by Marigold
- Capsule
- Caravel
- Census
- Ceros
- ChargeDesk
- Chargebee
- ChartMogul
- Chatdesk Teams
- Chatra
- ClearVoice
- Clearbit
- ClickUp
- ClientPoint
- Clio
- CloudTalk
- CompanyHub
- ConnectWise PSA
- Constant Contact
- Contactually
- Copper
- Creatio CRM
- Cyfe
- Dasheroo
- DataGrail
- DataHero
- Databox
- Datanyze
- Delighted
- Dialpad
- Dialpad AI Meetings
- Direct Mail
- Doorbell.io
- Dotdigital
- Drift
- Drip
- Dropbox Business
- Dropbox DocSend
- Dropbox Sign
- Dynamics 365
- EASE
- EZ Texting
- Efficy CRM
- Emma by Marigold
- Eventbrite
- Fivetran
- FormCrafts
- Formstack Forms
- Forumbee
- FreshBooks
- Freshsales
- Front
- FullContact
- Gainsight CS
- GetResponse
- Getsitecontrol
- GitHub
- Gmail
- GoTo Webinar
- Google Calendar
- Google Contacts
- Google Drive
- Google Forms
- Google Workspace
- Gravity Forms
- Groove
- Grow
- Guru
- Help Desk Migration
- Help Scout
- HelpCenter.io
- HelpDocs
- Highrise
- Hotjar
- HubSpot CRM
- HubSpot Marketing Hub
- HubSpot Sales Hub
- Ignition
- Infer
- Influx
- Insightly
- Instabug
- Instapage
- Intercom
- Invoca
- Jira
- Join.Me
- Jotform
- JustCall
- Justuno
- Keap
- Kissmetrics
- Kixie PowerCall
- Klips
- Kommo
- Kustomer
- LeadDyno
- LeadGnome
- LeadMaster
- LeadsBridge
- Less Annoying CRM
- Levity
- Linear
- LinkedIn for Business
- LiveChat
- LiveHelpNow
- Livespace
- Lokalise
- Lucky Orange
- MaestroQA
- MailUp
- Mailchimp
- MailerLite
- Make
- Marketo Engage
- Membrain
- Merge
- Meta for Business
- Microsoft 365
- Microsoft Excel
- Microsoft Outlook
- Miuros
- MoData Suite
- Mojo Helpdesk
- Moveo.AI
- Myphoner
- Next Matter
- Nicereply
- Nimble
- Nutshell
- Olark
- OnceHub
- OnePageCRM
- Operations Hub
- Ortto
- Outreach
- PagerDuty
- PandaDoc
- Parabola
- Paycove
- PersistIQ
- PhoneWagon
- Pipedrive
- Pipeline CRM
- Pipeliner CRM
- Podio
- Postscript
- PowToon
- Privy
- Proposify
- Pure Chat
- QuickBooks Online Advanced
- Qwilr
- Recurly
- Referral Rock
- Retool
- Ringover
- Robly
- SalesSeek
- Salesflare
- Salesforce Marketing Cloud Account Engagement
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Salesmate
- Semrush
- SendGrid
- ServiceM8
- Shipamax
- Shopify
- Skyvia
- Slack
- Slemma
- Smartling
- Stitch
- Stitch Labs
- Stonly
- Stripe
- SugarCRM
- Surfboard
- SurveyMonkey
- SwiftCX
- Syncly
- Taboola
- Talkdesk
- Teamgate
- Teamleader
- Teamwork Desk
- Teamwork.com
- Telegram
- TheLoops
- Todoist
- Toky
- TractionNext
- Trello
- Twilio
- Twitter/X
- Typeform
- Uberflip
- Unbounce
- Upscope
- Vidyard
- Viewbix
- Vtiger CRM
- Vyte
- Wave
- Wishpond
- Wistia
- WooCommerce
- Woopra
- WordPress
- Workbooks
- WorkflowMax
- Workplace from Meta
- Wufoo
- Xero
- Yoom
- Zapier
- Zendesk Sell
- Zendesk Suite
- Zoho Analytics
- Zoho Books
- Zoho CRM
- Zoho CRM Plus
- Zoho Invoice
- Zonka Feedback
- Zoom Workplace
- Zoomph
- dotloop
- monday.com
- noCRM.io
- unitQ
- weclapp
- 123FormBuilder
- AWeber
- Accelo
- Act!
- ActiveCampaign
- ActiveDEMAND
- AdRoll
- Aide
- Aircall
- AllClients
- AnyMeeting
- Ariglad
- Asana
- AskNicely
- Atomic AI
- Attribution
- Azuqua
- Batchbook
- Bedrock Data
- Benchmark Email
- Bidsketch
- BigContacts
- Bitrix24
- Boost.space
- Brevo
- BrightInfo
- Brightcove
- Bugpilot
- Calendly
- CallHippo
- CallRail
- Campaign Monitor by Marigold
- Capsule
- Caravel
- Census
- Ceros
- ChargeDesk
- Chargebee
- ChartMogul
- Chatdesk Teams
- Chatra
- ClearVoice
- Clearbit
- ClickUp
- ClientPoint
- Clio
- CloudTalk
- CompanyHub
- ConnectWise PSA
- Constant Contact
- Contactually
- Copper
- Creatio CRM
- Cyfe
- Dasheroo
- DataGrail
- DataHero
- Databox
- Datanyze
- Delighted
- Dialpad
- Dialpad AI Meetings
- Direct Mail
- Doorbell.io
- Dotdigital
- Drift
- Drip
- Dropbox Business
- Dropbox DocSend
- Dropbox Sign
- Dynamics 365
- EASE
- EZ Texting
- Efficy CRM
- Emma by Marigold
- Eventbrite
- Fivetran
- FormCrafts
- Formstack Forms
- Forumbee
- FreshBooks
- Freshsales
- Front
- FullContact
- Gainsight CS
- GetResponse
- Getsitecontrol
- GitHub
- Gmail
- GoTo Webinar
- Google Calendar
- Google Contacts
- Google Drive
- Google Forms
- Google Workspace
- Gravity Forms
- Groove
- Grow
- Guru
- Help Desk Migration
- Help Scout
- HelpCenter.io
- HelpDocs
- Highrise
- Hotjar
- HubSpot CRM
- HubSpot Marketing Hub
- HubSpot Sales Hub
- Ignition
- Infer
- Influx
- Insightly
- Instabug
- Instapage
- Intercom
- Invoca
- Jira
- Join.Me
- Jotform
- JustCall
- Justuno
- Keap
- Kissmetrics
- Kixie PowerCall
- Klips
- Kommo
- Kustomer
- LeadDyno
- LeadGnome
- LeadMaster
- LeadsBridge
- Less Annoying CRM
- Levity
- Linear
- LinkedIn for Business
- LiveChat
- LiveHelpNow
- Livespace
- Lokalise
- Lucky Orange
- MaestroQA
- MailUp
- Mailchimp
- MailerLite
- Make
- Marketo Engage
- Membrain
- Merge
- Meta for Business
- Microsoft 365
- Microsoft Excel
- Microsoft Outlook
- Miuros
- MoData Suite
- Mojo Helpdesk
- Moveo.AI
- Myphoner
- Next Matter
- Nicereply
- Nimble
- Nutshell
- Olark
- OnceHub
- OnePageCRM
- Operations Hub
- Ortto
- Outreach
- PagerDuty
- PandaDoc
- Parabola
- Paycove
- PersistIQ
- PhoneWagon
- Pipedrive
- Pipeline CRM
- Pipeliner CRM
- Podio
- Postscript
- PowToon
- Privy
- Proposify
- Pure Chat
- QuickBooks Online Advanced
- Qwilr
- Recurly
- Referral Rock
- Retool
- Ringover
- Robly
- SalesSeek
- Salesflare
- Salesforce Marketing Cloud Account Engagement
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Salesmate
- Semrush
- SendGrid
- ServiceM8
- Shipamax
- Shopify
- Skyvia
- Slack
- Slemma
- Smartling
- Stitch
- Stitch Labs
- Stonly
- Stripe
- SugarCRM
- Surfboard
- SurveyMonkey
- SwiftCX
- Syncly
- Taboola
- Talkdesk
- Teamgate
- Teamleader
- Teamwork Desk
- Teamwork.com
- Telegram
- TheLoops
- Todoist
- Toky
- TractionNext
- Trello
- Twilio
- Twitter/X
- Typeform
- Uberflip
- Unbounce
- Upscope
- Vidyard
- Viewbix
- Vtiger CRM
- Vyte
- Wave
- Wishpond
- Wistia
- WooCommerce
- Woopra
- WordPress
- Workbooks
- WorkflowMax
- Workplace from Meta
- Wufoo
- Xero
- Yoom
- Zapier
- Zendesk Sell
- Zendesk Suite
- Zoho Analytics
- Zoho Books
- Zoho CRM
- Zoho CRM Plus
- Zoho Invoice
- Zonka Feedback
- Zoom Workplace
- Zoomph
- dotloop
- monday.com
- noCRM.io
- unitQ
- weclapp