Front provides a simple way for teams to manage email inboxes ([email protected], [email protected], etc), chat, social media, SMS messages in a single collaborative platform
Front provides a simple way for teams to manage email inboxes ([email protected], [email protected], etc), chat, social media, SMS messages in a single collaborative...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat
Outpost helps businesses organize emails, collaborate on tasks, respond to customer queries, and track messages through a shared inbox. The internal notes functionality lets users view emails, add notes or comments, and securely share information with members.
Outpost helps businesses organize emails, collaborate on tasks, respond to customer queries, and track messages through a shared inbox. The internal...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat

Starting from

US$9,00/month

  • Subscription

Starting from

US$12,50/month

  • Subscription

Overall rating

4,5 /5
(204)
Ease of Use
4,5/5
Features & Functionality
4,4/5
Customer Service
4,4/5
Value for Money
4,2/5

Overall rating

4,4 /5
(10)
Ease of Use
4,5/5
Features & Functionality
4,2/5
Customer Service
4,8/5
Value for Money
4,4/5

Total features 121

  • @mentions
  • API
  • Account Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Applications Management
  • Appointment Management
  • Archiving & Retention
  • Assignment Management
  • Audio / Video Conferencing
  • Audit Trail
  • Authentication
  • Auto-Responders
  • Automated Routing
  • Batch Communications
  • Brainstorming
  • Business Process Automation
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Recording
  • Canned Responses
  • Channel Management
  • Chat/Messaging
  • Chatbot
  • Client Management
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Customer Complaint Tracking
  • Customer Database
  • Customer Engagement
  • Customer Management
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Templates
  • Dashboard
  • Discussions / Forums
  • Drag & Drop
  • Email Alerts
  • Email Distribution
  • Email Invitations & Reminders
  • Email Management
  • Email Monitoring
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Employee Activity Monitoring
  • Employee Database
  • Employee Directory
  • Event Calendar
  • File Sharing
  • Full Text Search
  • Inbox Management
  • Incident Management
  • Interaction Tracking
  • Issue Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Leave Tracking
  • Live Chat
  • Macros/Templated Responses
  • Mail Merge
  • Mailing List Management
  • Meeting Management
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-User Collaboration
  • Multiple User Accounts
  • Negative Feedback Management
  • Network Monitoring
  • Notes Management
  • On-Demand Communications
  • Order Management
  • Productivity Analysis
  • Project Management
  • Quality Assurance
  • Quality Management
  • Queue Management
  • Real Time Analytics
  • Real Time Editing
  • Real Time Monitoring
  • Real Time Notifications
  • Real-Time Chat
  • Real-time Updates
  • Reminders
  • Remote Access/Control
  • Remote Support Software
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Routing
  • Rules-Based Workflow
  • SMS Messaging
  • Search/Filter
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Shared Inboxes
  • Shipping Management
  • Signature Management
  • Single Sign On
  • Social Media Integration
  • Social Media Monitoring
  • Spam Blocker
  • Supplier Management
  • Support Ticket Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Team Chat
  • Team Management
  • Template Management
  • Text Analysis
  • Third Party Integrations
  • Ticket Management
  • Transcripts/Chat History
  • Two-Factor Authentication
  • Usage Tracking/Analytics
  • Version Control
  • Video Chat
  • Video Conferencing
  • Visual Analytics
  • Whitelisting/Blacklisting
  • Workflow Configuration
  • Workflow Management

Total features 41

  • @mentions
  • API
  • Account Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Applications Management
  • Appointment Management
  • Archiving & Retention
  • Assignment Management
  • Audio / Video Conferencing
  • Audit Trail
  • Authentication
  • Auto-Responders
  • Automated Routing
  • Batch Communications
  • Brainstorming
  • Business Process Automation
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Recording
  • Canned Responses
  • Channel Management
  • Chat/Messaging
  • Chatbot
  • Client Management
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Customer Complaint Tracking
  • Customer Database
  • Customer Engagement
  • Customer Management
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Templates
  • Dashboard
  • Discussions / Forums
  • Drag & Drop
  • Email Alerts
  • Email Distribution
  • Email Invitations & Reminders
  • Email Management
  • Email Monitoring
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Employee Activity Monitoring
  • Employee Database
  • Employee Directory
  • Event Calendar
  • File Sharing
  • Full Text Search
  • Inbox Management
  • Incident Management
  • Interaction Tracking
  • Issue Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Leave Tracking
  • Live Chat
  • Macros/Templated Responses
  • Mail Merge
  • Mailing List Management
  • Meeting Management
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-User Collaboration
  • Multiple User Accounts
  • Negative Feedback Management
  • Network Monitoring
  • Notes Management
  • On-Demand Communications
  • Order Management
  • Productivity Analysis
  • Project Management
  • Quality Assurance
  • Quality Management
  • Queue Management
  • Real Time Analytics
  • Real Time Editing
  • Real Time Monitoring
  • Real Time Notifications
  • Real-Time Chat
  • Real-time Updates
  • Reminders
  • Remote Access/Control
  • Remote Support Software
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Routing
  • Rules-Based Workflow
  • SMS Messaging
  • Search/Filter
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Shared Inboxes
  • Shipping Management
  • Signature Management
  • Single Sign On
  • Social Media Integration
  • Social Media Monitoring
  • Spam Blocker
  • Supplier Management
  • Support Ticket Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Team Chat
  • Team Management
  • Template Management
  • Text Analysis
  • Third Party Integrations
  • Ticket Management
  • Transcripts/Chat History
  • Two-Factor Authentication
  • Usage Tracking/Analytics
  • Version Control
  • Video Chat
  • Video Conferencing
  • Visual Analytics
  • Whitelisting/Blacklisting
  • Workflow Configuration
  • Workflow Management
  • Aircall
  • Asana
  • ChargeDesk
  • Dialpad
  • Drift
  • Dropbox Business
  • Facebook
  • Forumbee
  • FullContact
  • GitHub
  • Gmail
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Intercom
  • Jira
  • Microsoft 365
  • Nicereply
  • Olark
  • PagerDuty
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Smooch
  • Talkdesk
  • Trello
  • Twilio Voice
  • Twitter
  • Zapier
  • Zoho CRM
  • Zoho CRM Plus
  • Zoom Meetings & Chat
  • Aircall
  • Asana
  • ChargeDesk
  • Dialpad
  • Drift
  • Dropbox Business
  • Facebook
  • Forumbee
  • FullContact
  • GitHub
  • Gmail
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Intercom
  • Jira
  • Microsoft 365
  • Nicereply
  • Olark
  • PagerDuty
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Smooch
  • Talkdesk
  • Trello
  • Twilio Voice
  • Twitter
  • Zapier
  • Zoho CRM
  • Zoho CRM Plus
  • Zoom Meetings & Chat