ConnectWise ScreenConnect vs ISL Light
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Overview
ConnectWise ScreenConnect (formerly Control) is a help desk solution that allows businesses to detect and resolve customer queries through remote monitoring capabilities. Agents can prevent potential cyberthreats & protect data via features such as AES-256 encryption and two-factor authentication.
ConnectWise ScreenConnect (formerly Control) is a help desk solution that allows businesses to detect and resolve customer queries through remote...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
ISL Online is a cross-platform remote support software which allows users to access and control computers and mobile devices from afar, in order to provide fast technical support to users. Access attended or unattended computers (Windows, Mac or Linux) in seconds from any computer or mobile device.
ISL Online is a cross-platform remote support software which allows users to access and control computers and mobile devices from afar, in order to...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
US$36.00/month
- Free Version
- Free Trial
- Subscription
Starting from
US$34.90/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.6/ 5Features
4.5/ 5Customer Service
4.4/ 5Value for Money
4.6/ 5Ease of Use
4.7/ 5Features
4.6/ 5Customer Service
4.7/ 5Value for Money
4.5/ 5Features
Total features 57
- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Annotations
- Application Management
- Attendee Management
- Audit Trail
- Authentication
- CRM
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Compliance Management
- Customizable Branding
- Customizable Reports
- Dashboard
- Data Import/Export
- Desktop Virtualization
- Desktop/Browser Sharing
- Diagnostic Tools
- Diagnostics Tools
- Discussions/Forums
- Email Management
- Email Reminders
- Event Logs
- File Management
- File Sharing
- File Transfer
- Help Desk Management
- IT Asset Management
- IT Reporting
- License Management
- Live Chat
- Meeting Management
- Mobile Access
- Mobile Screen Sharing
- Monitoring
- Multi-Channel Communication
- Multi-Participant Screen Sharing
- Multiple Monitor Access
- Multiple User Accounts
- On-Demand Recording
- Performance Metrics
- Presentation Streaming
- Presenter Control Management
- Print Management
- Projections
- Queue Management
- Real Time Screen Sharing
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Updates
- Recording
- Remote Access/Control
- Remote Monitoring & Management
- Remote Printing
- Remote Support Software
- Remote Update/Installation
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SSL Security
- Screen Recording Software
- Screen Sharing
- Search/Filter
- Secure Data Storage
- Secure Login
- Self Service Portal
- Server Monitoring
- Service Level Agreement (SLA) Management
- Session Recording
- Session Transfer
- Single Sign On
- Summary Reports
- Surveys & Feedback
- Task Management
- Third-Party Integrations
- Troubleshooting
- Two-Factor Authentication
- Two-Way Audio & Video
- Unattended Access
- Uptime Reporting
- User Management
- Video Call Recording
- Video Chat
- Video Conferencing
- Video Support
- Whiteboard
- Workflow Management
Total features 84
- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Annotations
- Application Management
- Attendee Management
- Audit Trail
- Authentication
- CRM
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Compliance Management
- Customizable Branding
- Customizable Reports
- Dashboard
- Data Import/Export
- Desktop Virtualization
- Desktop/Browser Sharing
- Diagnostic Tools
- Diagnostics Tools
- Discussions/Forums
- Email Management
- Email Reminders
- Event Logs
- File Management
- File Sharing
- File Transfer
- Help Desk Management
- IT Asset Management
- IT Reporting
- License Management
- Live Chat
- Meeting Management
- Mobile Access
- Mobile Screen Sharing
- Monitoring
- Multi-Channel Communication
- Multi-Participant Screen Sharing
- Multiple Monitor Access
- Multiple User Accounts
- On-Demand Recording
- Performance Metrics
- Presentation Streaming
- Presenter Control Management
- Print Management
- Projections
- Queue Management
- Real Time Screen Sharing
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Updates
- Recording
- Remote Access/Control
- Remote Monitoring & Management
- Remote Printing
- Remote Support Software
- Remote Update/Installation
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SSL Security
- Screen Recording Software
- Screen Sharing
- Search/Filter
- Secure Data Storage
- Secure Login
- Self Service Portal
- Server Monitoring
- Service Level Agreement (SLA) Management
- Session Recording
- Session Transfer
- Single Sign On
- Summary Reports
- Surveys & Feedback
- Task Management
- Third-Party Integrations
- Troubleshooting
- Two-Factor Authentication
- Two-Way Audio & Video
- Unattended Access
- Uptime Reporting
- User Management
- Video Call Recording
- Video Chat
- Video Conferencing
- Video Support
- Whiteboard
- Workflow Management
Integrations
- Acronis Cyber Backup
- Autotask PSA
- Avast Ultimate Business Security
- Barracuda RMM
- Bitrix24
- ConnectWise Automate
- ConnectWise PSA
- ConnectWise RMM
- Devolutions Hub
- Freshdesk
- Freshservice
- Heimdal Remote Desktop
- LanScope Cat
- Microsoft Intune
- Microsoft Outlook
- PDQ Connect
- Passportal
- Remote Desktop Manager
- SmileBack
- Zendesk Suite
- Acronis Cyber Backup
- Autotask PSA
- Avast Ultimate Business Security
- Barracuda RMM
- Bitrix24
- ConnectWise Automate
- ConnectWise PSA
- ConnectWise RMM
- Devolutions Hub
- Freshdesk
- Freshservice
- Heimdal Remote Desktop
- LanScope Cat
- Microsoft Intune
- Microsoft Outlook
- PDQ Connect
- Passportal
- Remote Desktop Manager
- SmileBack
- Zendesk Suite
