---
description: Compare ScreenConnect vs EV Reach for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare ScreenConnect vs EV Reach | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [ScreenConnect \<span\>vs\</span\> EV Reach](https://www.getapp.za.com/compare/102389/132587/connectwise-control/vs/goverlan-reach)

# Compare ScreenConnect vs EV Reach

Canonical: https://www.getapp.za.com/compare/102389/132587/connectwise-control/vs/goverlan-reach

> Detailed comparison between ScreenConnect and EV Reach. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ScreenConnect | EV Reach |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 1901 | 132 |
| **Starting Price** | US$30,00 | US$40,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### ScreenConnect

- Access Controls/Permissions
- Annotations
- Chat/Messaging
- Collaboration Tools
- Compliance Management
- Customizable Reports
- Diagnostics Tools
- File Transfer
- Live Chat
- Monitoring
- Real-Time Chat
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SSL Security
- Screen Sharing
- Session Transfer
- Surveys & Feedback
- Unattended Access
- Video Chat

### EV Reach

- Access Controls/Permissions
- Annotations
- Chat/Messaging
- Collaboration Tools
- Compliance Management
- Customizable Reports
- Diagnostics Tools
- File Transfer
- Live Chat
- Monitoring
- Real-Time Chat
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SSL Security
- Screen Sharing
- Session Transfer
- Surveys & Feedback
- Unattended Access
- Video Chat

## Links

- [View ScreenConnect Profile](https://www.getapp.za.com/software/102389/connectwise-control)
- [View EV Reach Profile](https://www.getapp.za.com/software/132587/goverlan-reach)
- [View Original Comparison](https://www.getapp.za.com/compare/102389/132587/connectwise-control/vs/goverlan-reach)

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