ConnectWise ScreenConnect (formerly Control) is a help desk solution that allows businesses to detect and resolve customer queries through remote monitoring capabilities. Agents can prevent potential cyberthreats & protect data via features such as AES-256 encryption and two-factor authentication.
ConnectWise ScreenConnect (formerly Control) is a help desk solution that allows businesses to detect and resolve customer queries through remote...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Blackpoint MDR provides advanced cyber protection through a fully managed integrated ecosystem of services with intuitive capabilities that streamline security. Blackpoint MDR technology is purpose-built to provide an agile response to attacks, offering continuous visibility and protection across an ever-changing attack surface.
Blackpoint MDR provides advanced cyber protection through a fully managed integrated ecosystem of services with intuitive capabilities that streamline...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$36.00/month

  • Free Version
  • Free Trial
  • Subscription

Starting from

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.7 /5
(1,915)

Ease of Use

4.6/ 5

Features

4.5/ 5

Customer Service

4.4/ 5

Value for Money

4.6/ 5

Overall rating

4.8 /5
(34)

Ease of Use

4.6/ 5

Features

4.5/ 5

Customer Service

4.9/ 5

Value for Money

4.5/ 5

Total features 57

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Monitoring
  • Alerts/Escalation
  • Alerts/Notifications
  • Anomaly/Malware Detection
  • Attendee Management
  • Behavioral Analytics
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Continuous Monitoring
  • Customizable Branding
  • Customizable Reports
  • Data Import/Export
  • Data Visualization
  • Desktop Virtualization
  • Diagnostic Tools
  • Diagnostics Tools
  • Discussions/Forums
  • Email Management
  • Email Reminders
  • Endpoint Management
  • Endpoint Protection Software
  • Event Analysis
  • Event Logs
  • File Management
  • File Sharing
  • File Transfer
  • Help Desk Management
  • Incident Reporting
  • Issue Management
  • Live Chat
  • Meeting Management
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multiple Monitor Access
  • Network Monitoring
  • Network Provisioning
  • Presentation Streaming
  • Projections
  • Queue Management
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Reporting
  • Real-time Alerts
  • Recording
  • Remediation Management
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Printing
  • Remote Support Software
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Screen Recording Software
  • Screen Sharing
  • Search/Filter
  • Self Service Portal
  • Session Recording
  • Session Transfer
  • Surveys & Feedback
  • Task Management
  • Third-Party Integrations
  • Threat Intelligence
  • Threat Response
  • Troubleshooting
  • Two-Factor Authentication
  • Unattended Access
  • User Management
  • Video Chat
  • Video Conferencing
  • Vulnerability Scanning

Total features 28

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Monitoring
  • Alerts/Escalation
  • Alerts/Notifications
  • Anomaly/Malware Detection
  • Attendee Management
  • Behavioral Analytics
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Continuous Monitoring
  • Customizable Branding
  • Customizable Reports
  • Data Import/Export
  • Data Visualization
  • Desktop Virtualization
  • Diagnostic Tools
  • Diagnostics Tools
  • Discussions/Forums
  • Email Management
  • Email Reminders
  • Endpoint Management
  • Endpoint Protection Software
  • Event Analysis
  • Event Logs
  • File Management
  • File Sharing
  • File Transfer
  • Help Desk Management
  • Incident Reporting
  • Issue Management
  • Live Chat
  • Meeting Management
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multiple Monitor Access
  • Network Monitoring
  • Network Provisioning
  • Presentation Streaming
  • Projections
  • Queue Management
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Reporting
  • Real-time Alerts
  • Recording
  • Remediation Management
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Printing
  • Remote Support Software
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Screen Recording Software
  • Screen Sharing
  • Search/Filter
  • Self Service Portal
  • Session Recording
  • Session Transfer
  • Surveys & Feedback
  • Task Management
  • Third-Party Integrations
  • Threat Intelligence
  • Threat Response
  • Troubleshooting
  • Two-Factor Authentication
  • Unattended Access
  • User Management
  • Video Chat
  • Video Conferencing
  • Vulnerability Scanning
  • Acronis Cyber Backup
  • Bitdefender Antivirus Plus
  • Cisco Meraki
  • ConnectWise Automate
  • ConnectWise PSA
  • ConnectWise RMM
  • Freshdesk
  • Malwarebytes for Business
  • Microsoft Defender for Business
  • Microsoft Defender for Endpoint
  • Microsoft Outlook
  • Passportal
  • SentinelOne
  • SmileBack
  • WatchGuard Endpoint Security
  • Webroot Business Endpoint Protection
  • Zendesk Suite
  • Acronis Cyber Backup
  • Bitdefender Antivirus Plus
  • Cisco Meraki
  • ConnectWise Automate
  • ConnectWise PSA
  • ConnectWise RMM
  • Freshdesk
  • Malwarebytes for Business
  • Microsoft Defender for Business
  • Microsoft Defender for Endpoint
  • Microsoft Outlook
  • Passportal
  • SentinelOne
  • SmileBack
  • WatchGuard Endpoint Security
  • Webroot Business Endpoint Protection
  • Zendesk Suite