ConnectWise Control is a help desk solution that allows businesses to detect and resolve customer queries through remote monitoring capabilities. Agents can prevent potential cyberthreats & protect data via features such as AES-256 encryption and two-factor authentication.
ConnectWise Control is a help desk solution that allows businesses to detect and resolve customer queries through remote monitoring capabilities....

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Remote support software designed for delivering on-demand and unattended support from anywhere in the world.

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$24,00/month

  • Free
  • Subscription

Starting from

US$30,00/month

  • Free
  • Subscription

Overall rating

4,7 /5
(1 732)
Ease of Use
4,6/5
Features & Functionality
4,5/5
Customer Service
4,4/5
Value for Money
4,6/5

Overall rating

4,8 /5
(355)
Ease of Use
4,8/5
Features & Functionality
4,4/5
Customer Service
4,7/5
Value for Money
4,7/5

Total features 66

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Application Access Control
  • Attendee Management
  • Audit Management
  • Board Meetings
  • Chat/Messaging
  • Collaboration Tools
  • Committee Meetings
  • Communication Management
  • Compliance Management
  • Customizable Branding
  • Customizable Reports
  • Data Import/Export
  • Desktop Virtualization
  • Diagnostic Tools
  • Diagnostics Tools
  • Discussions / Forums
  • Drag & Drop
  • Email Invitations & Reminders
  • Email Management
  • File Sharing
  • File Transfer
  • Help Desk Management
  • Interaction Tracking
  • Internal Meetings
  • Invitation Management
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • Legislative Meetings
  • Live Chat
  • Meeting Management
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multiple Monitor Access
  • Network Monitoring
  • Post-Meeting Tools
  • Presentation Streaming
  • Projections
  • Queue Management
  • Real-Time Chat
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Printing
  • Remote Support Software
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Screen Recording Software
  • Screen Sharing
  • Search/Filter
  • Self Service Portal
  • Session Recording
  • Session Transfer
  • Summary Reports
  • Surveys & Feedback
  • Task Management
  • Third Party Integrations
  • Troubleshooting
  • Two-Factor Authentication
  • Unattended Access
  • Video Chat
  • Video Conferencing
  • Whiteboard

Total features 19

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Application Access Control
  • Attendee Management
  • Audit Management
  • Board Meetings
  • Chat/Messaging
  • Collaboration Tools
  • Committee Meetings
  • Communication Management
  • Compliance Management
  • Customizable Branding
  • Customizable Reports
  • Data Import/Export
  • Desktop Virtualization
  • Diagnostic Tools
  • Diagnostics Tools
  • Discussions / Forums
  • Drag & Drop
  • Email Invitations & Reminders
  • Email Management
  • File Sharing
  • File Transfer
  • Help Desk Management
  • Interaction Tracking
  • Internal Meetings
  • Invitation Management
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • Legislative Meetings
  • Live Chat
  • Meeting Management
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multiple Monitor Access
  • Network Monitoring
  • Post-Meeting Tools
  • Presentation Streaming
  • Projections
  • Queue Management
  • Real-Time Chat
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Printing
  • Remote Support Software
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Screen Recording Software
  • Screen Sharing
  • Search/Filter
  • Self Service Portal
  • Session Recording
  • Session Transfer
  • Summary Reports
  • Surveys & Feedback
  • Task Management
  • Third Party Integrations
  • Troubleshooting
  • Two-Factor Authentication
  • Unattended Access
  • Video Chat
  • Video Conferencing
  • Whiteboard
  • Acronis Cyber Backup Cloud
  • ConnectWise Automate
  • ConnectWise Manage
  • Freshdesk
  • Solarwinds Passportal
  • Zendesk
  • Acronis Cyber Backup Cloud
  • ConnectWise Automate
  • ConnectWise Manage
  • Freshdesk
  • Solarwinds Passportal
  • Zendesk