Vonage Business Communications vs FluentStream
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Overview
Vonage Business provides a cloud-hosted business VoIP phone system, with customizable feature sets for the differing needs of small and medium businesses
Vonage Business provides a cloud-hosted business VoIP phone system, with customizable feature sets for the differing needs of small and medium...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Designed to meet the needs of small and mid-sized businesses, FluentStream simplifies business communication with cloud calling, system administration tools, analytics, mobile apps, and more.
Tried FluentStream and loved it? Let us know!
Designed to meet the needs of small and mid-sized businesses, FluentStream simplifies business communication with cloud calling, system administration...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
US$19.99/month
- Free Version
- Free Trial
- Subscription
Starting from
US$20.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.1/ 5Features
4.1/ 5Customer Service
3.7/ 5Value for Money
3.8/ 5Ease of Use
4.5/ 5Features
4.4/ 5Customer Service
4.8/ 5Value for Money
4.6/ 5Features
Total features 36
- Alerts/Escalation
- Archiving & Retention
- Automatic Call Distribution
- Blended Call Center
- By-Extension Reporting
- CRM
- Call Center Management
- Call Conferencing
- Call Duration
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Scripting
- Call Tagging
- Call Tracking Metrics
- Call Transcription
- Call Transfer
- Call Volume
- Caller ID
- Campaign Management
- Chat/Messaging
- Computer Telephony Integration
- Conferencing
- Contact Management
- Customizable Reports
- File Sharing
- IVR
- Inbound Call Center
- Inbound Reporting
- Live Chat
- Manual Dialer
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multi-Location
- Multi-User Collaboration
- On-Demand Recording
- Online Voice Transmission
- Outbound Call Center
- Outbound Reporting
- Performance Metrics
- Phone Key Input
- Predictive Dialer
- Presentation Streaming
- Private Chat
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Monitoring
- Recording
- Reporting/Analytics
- SIP Trunking
- SMS Messaging
- Screen Sharing
- Support Ticket Management
- Surveys & Feedback
- Text to Speech
- Two Way Audio & Video
- Unattended Call Management
- Unified Communications
- User Profiles
- Video Conferencing
- Virtual Assistant
- VoIP
- VoIP Connection
- Voice Mail
- Who Answered Log
- Workflow Management
Total features 53
- Alerts/Escalation
- Archiving & Retention
- Automatic Call Distribution
- Blended Call Center
- By-Extension Reporting
- CRM
- Call Center Management
- Call Conferencing
- Call Duration
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Scripting
- Call Tagging
- Call Tracking Metrics
- Call Transcription
- Call Transfer
- Call Volume
- Caller ID
- Campaign Management
- Chat/Messaging
- Computer Telephony Integration
- Conferencing
- Contact Management
- Customizable Reports
- File Sharing
- IVR
- Inbound Call Center
- Inbound Reporting
- Live Chat
- Manual Dialer
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multi-Location
- Multi-User Collaboration
- On-Demand Recording
- Online Voice Transmission
- Outbound Call Center
- Outbound Reporting
- Performance Metrics
- Phone Key Input
- Predictive Dialer
- Presentation Streaming
- Private Chat
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Monitoring
- Recording
- Reporting/Analytics
- SIP Trunking
- SMS Messaging
- Screen Sharing
- Support Ticket Management
- Surveys & Feedback
- Text to Speech
- Two Way Audio & Video
- Unattended Call Management
- Unified Communications
- User Profiles
- Video Conferencing
- Virtual Assistant
- VoIP
- VoIP Connection
- Voice Mail
- Who Answered Log
- Workflow Management
Integrations
- CRM
- Google Contacts
- Method CRM
- Microsoft Outlook
- Microsoft Teams
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- SugarCRM
- CRM
- Google Contacts
- Method CRM
- Microsoft Outlook
- Microsoft Teams
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- SugarCRM
