Vonage Business Communications vs Acefone
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Overview
Vonage Business provides a cloud-hosted business VoIP phone system, with customizable feature sets for the differing needs of small and medium businesses
Vonage Business provides a cloud-hosted business VoIP phone system, with customizable feature sets for the differing needs of small and medium...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
No matter your business communication requirement, Acefone has you covered. We support unlimited calling and provide bespoke cloud telephony solutions with powerful integrations—these are used by organizations of all sizes to simplify their customer service and team collaboration.
No matter your business communication requirement, Acefone has you covered. We support unlimited calling and provide bespoke cloud telephony...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
US$19.99/month
- Free Version
- Free Trial
- Subscription
Starting from
£4.99/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.1/ 5Features
4.1/ 5Customer Service
3.7/ 5Value for Money
3.8/ 5Ease of Use
4.6/ 5Features
4.6/ 5Customer Service
4.7/ 5Value for Money
4.7/ 5Features
Total features 36
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Archiving & Retention
- Audio Calls
- Audio/Video Conferencing
- Auto-Dialer
- Automated Attendant
- Automatic Call Distribution
- CRM
- Call Center Integration
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Screening
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID
- Caller Profiles
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Customer History
- Customizable Caller ID
- Customizable Reports
- Data Import/Export
- Fax Management
- File Sharing
- File Transfer
- For Cloud Phone Systems
- HD Audio/Video
- IVR
- Interaction Tracking
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Multiple User Accounts
- On-Demand Recording
- Online Voice Transmission
- PBX
- Performance Management
- Performance Metrics
- Phone Key Input
- Predictive Dialer
- Presentation Streaming
- Private Chat
- Purchasing & Receiving
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recording
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SMS Messaging
- Scheduled Recording
- Screen Sharing
- Search/Filter
- Third-Party Integrations
- Two Way Audio & Video
- Two-Way Audio & Video
- Unified Communications
- User Profiles
- Video Conferencing
- Virtual Extensions
- VoIP
- VoIP Connection
- Voice Mail
- Voicemail Transcription
Total features 86
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Archiving & Retention
- Audio Calls
- Audio/Video Conferencing
- Auto-Dialer
- Automated Attendant
- Automatic Call Distribution
- CRM
- Call Center Integration
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Screening
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID
- Caller Profiles
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Customer History
- Customizable Caller ID
- Customizable Reports
- Data Import/Export
- Fax Management
- File Sharing
- File Transfer
- For Cloud Phone Systems
- HD Audio/Video
- IVR
- Interaction Tracking
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Multiple User Accounts
- On-Demand Recording
- Online Voice Transmission
- PBX
- Performance Management
- Performance Metrics
- Phone Key Input
- Predictive Dialer
- Presentation Streaming
- Private Chat
- Purchasing & Receiving
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recording
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SMS Messaging
- Scheduled Recording
- Screen Sharing
- Search/Filter
- Third-Party Integrations
- Two Way Audio & Video
- Two-Way Audio & Video
- Unified Communications
- User Profiles
- Video Conferencing
- Virtual Extensions
- VoIP
- VoIP Connection
- Voice Mail
- Voicemail Transcription
Integrations
- Bitrix24
- Bullhorn ATS & CRM
- Dynamics 365
- Freshdesk
- Freshsales
- Google Contacts
- Google Workspace
- HubSpot CRM
- Method CRM
- Microsoft 365
- Microsoft Outlook
- Microsoft Teams
- Pipedrive
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- SugarCRM
- Vtiger CRM
- Zapier
- Zendesk Suite
- Zoho CRM
- Bitrix24
- Bullhorn ATS & CRM
- Dynamics 365
- Freshdesk
- Freshsales
- Google Contacts
- Google Workspace
- HubSpot CRM
- Method CRM
- Microsoft 365
- Microsoft Outlook
- Microsoft Teams
- Pipedrive
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- SugarCRM
- Vtiger CRM
- Zapier
- Zendesk Suite
- Zoho CRM
