Vonage Business Communications vs OpenPhone
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Overview
Vonage Business provides a cloud-hosted business VoIP phone system, with customizable feature sets for the differing needs of small and medium businesses
Vonage Business provides a cloud-hosted business VoIP phone system, with customizable feature sets for the differing needs of small and medium...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
OpenPhone is the collaborative phone system trusted by teams at over 50,000 businesses.
It brings your customer calls, texts, and contacts into an intuitive, AI-powered app that works across all your devices.
OpenPhone is the collaborative phone system trusted by teams at over 50,000 businesses.
It brings your customer calls, texts, and contacts into an...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
US$19.99/month
- Free Version
- Free Trial
- Subscription
Starting from
US$15.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.1/ 5Features
4.1/ 5Customer Service
3.7/ 5Value for Money
3.8/ 5Ease of Use
4.3/ 5Features
4.2/ 5Customer Service
4.2/ 5Value for Money
4.1/ 5Features
Total features 36
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Automated Attendant
- Automatic Call Distribution
- CRM
- Call Center Management
- Call Conferencing
- Call Disposition
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking
- Call Transfer
- Caller ID
- Chat Transcript
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Customizable Caller ID
- File Sharing
- IVR
- Interaction Tracking
- Live Chat
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Multiple User Accounts
- On-Demand Recording
- Online Voice Transmission
- PBX
- Presentation Streaming
- Private Chat
- Queue Management
- Real-Time Chat
- Recording
- Reporting & Statistics
- Reporting/Analytics
- SIP Trunking
- SMS Messaging
- Screen Sharing
- Third-Party Integrations
- Two Way Audio & Video
- Unified Communications
- User Profiles
- VoIP
- VoIP Connection
- Voice Mail
- Voicemail Transcription
- Workflow Management
Total features 43
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Automated Attendant
- Automatic Call Distribution
- CRM
- Call Center Management
- Call Conferencing
- Call Disposition
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking
- Call Transfer
- Caller ID
- Chat Transcript
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Customizable Caller ID
- File Sharing
- IVR
- Interaction Tracking
- Live Chat
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Multiple User Accounts
- On-Demand Recording
- Online Voice Transmission
- PBX
- Presentation Streaming
- Private Chat
- Queue Management
- Real-Time Chat
- Recording
- Reporting & Statistics
- Reporting/Analytics
- SIP Trunking
- SMS Messaging
- Screen Sharing
- Third-Party Integrations
- Two Way Audio & Video
- Unified Communications
- User Profiles
- VoIP
- VoIP Connection
- Voice Mail
- Voicemail Transcription
- Workflow Management
Integrations
- Gong.io
- Google Contacts
- HubSpot CRM
- Method CRM
- Microsoft Outlook
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Slack
- SugarCRM
- Zapier
- Gong.io
- Google Contacts
- HubSpot CRM
- Method CRM
- Microsoft Outlook
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Slack
- SugarCRM
- Zapier
