Vonage Business Communications vs 8x8 Work
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Overview
Vonage Business provides a cloud-hosted business VoIP phone system, with customizable feature sets for the differing needs of small and medium businesses
Vonage Business provides a cloud-hosted business VoIP phone system, with customizable feature sets for the differing needs of small and medium...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
8x8 Work: Your all-in-one collaboration hub - phone, video, messaging. Secure unified communication for every employee, anywhere, any device.
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
US$19.99/month
- Free Version
- Free Trial
- Subscription
Starting from
US$24.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.1/ 5Features
4.1/ 5Customer Service
3.7/ 5Value for Money
3.8/ 5Ease of Use
4.1/ 5Features
4.1/ 5Customer Service
3.7/ 5Value for Money
3.9/ 5Features
Total features 36
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Archiving & Retention
- Auto-Dialer
- Automated Attendant
- Automatic Call Distribution
- CRM
- Calendar Management
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Screening
- Call Scripting
- Call Tagging
- Call Tracking
- Call Transcription
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Management
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Customizable Caller ID
- Customizable Reports
- Electronic Faxes
- Employee Directory
- Event Triggered Actions
- Fax Management
- File Sharing
- File Transfer
- For Cloud Phone Systems
- Group Messaging
- IVR
- Interaction Tracking
- Live Chat
- Meeting Management
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- On-Demand Recording
- Online Voice Transmission
- PBX
- Performance Metrics
- Predictive Dialer
- Presentation Streaming
- Private Chat
- Purchasing & Receiving
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Real-Time Updates
- Recording
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SMS Messaging
- SSL Security
- Scheduled Recording
- Screen Sharing
- Single Sign On
- Task Management
- Text to Speech
- Third-Party Integrations
- Trend Analysis
- Two Way Audio & Video
- Two-Way Audio & Video
- Unified Communications
- User Profiles
- Video Call Recording
- Video Conferencing
- Virtual Backgrounds
- Virtual Call Center
- Virtual Extensions
- Virtual Voicemail
- VoIP
- VoIP Connection
- Voice Mail
- Voicemail Transcription
Total features 94
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Archiving & Retention
- Auto-Dialer
- Automated Attendant
- Automatic Call Distribution
- CRM
- Calendar Management
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Screening
- Call Scripting
- Call Tagging
- Call Tracking
- Call Transcription
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Management
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Customizable Caller ID
- Customizable Reports
- Electronic Faxes
- Employee Directory
- Event Triggered Actions
- Fax Management
- File Sharing
- File Transfer
- For Cloud Phone Systems
- Group Messaging
- IVR
- Interaction Tracking
- Live Chat
- Meeting Management
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- On-Demand Recording
- Online Voice Transmission
- PBX
- Performance Metrics
- Predictive Dialer
- Presentation Streaming
- Private Chat
- Purchasing & Receiving
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Real-Time Updates
- Recording
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SMS Messaging
- SSL Security
- Scheduled Recording
- Screen Sharing
- Single Sign On
- Task Management
- Text to Speech
- Third-Party Integrations
- Trend Analysis
- Two Way Audio & Video
- Two-Way Audio & Video
- Unified Communications
- User Profiles
- Video Call Recording
- Video Conferencing
- Virtual Backgrounds
- Virtual Call Center
- Virtual Extensions
- Virtual Voicemail
- VoIP
- VoIP Connection
- Voice Mail
- Voicemail Transcription
Integrations
- Copper
- Freshdesk
- Gmail
- Google Calendar
- Google Chrome
- Google Contacts
- HubSpot CRM
- Method CRM
- Microsoft Outlook
- Microsoft Teams
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- ServiceNow
- Slack
- SugarCRM
- Zendesk Suite
- Copper
- Freshdesk
- Gmail
- Google Calendar
- Google Chrome
- Google Contacts
- HubSpot CRM
- Method CRM
- Microsoft Outlook
- Microsoft Teams
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- ServiceNow
- Slack
- SugarCRM
- Zendesk Suite
