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Lead Gen & CRM (formerly SharpSpring) vs Birdeye

Constant Contact's Lead Gen & CRM (formerly SharpSpring) was designed to help businesses like yours get more leads, close faster and focus on what drives results with a unified marketing and sales platform.
Constant Contact's Lead Gen & CRM (formerly SharpSpring) was designed to help businesses like yours get more leads, close faster and focus on what...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Birdeye is the leading AI-powered reputation and social media management platform for local brands. Over 150,000 businesses use Birdeye to maximize online reputation, engage across social channels, and gain insights to enhance customer experience and grow.
Birdeye is the leading AI-powered reputation and social media management platform for local brands. Over 150,000 businesses use Birdeye to maximize...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
No images available

Starting from

US$449.00/month

  • Free Version
  • Free Trial
  • Subscription

Starting from

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.6 /5
(765)

Ease of Use

4.3/ 5

Features

4.4/ 5

Customer Service

4.6/ 5

Value for Money

4.6/ 5

Overall rating

4.7 /5
(666)

Ease of Use

4.7/ 5

Features

4.6/ 5

Customer Service

4.6/ 5

Value for Money

4.5/ 5

Total features 100

  • 2-Way Messaging
  • A/B Testing
  • AI Content Creation
  • AI Writing Assistant
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Audience Targeting
  • Augmented Analytics
  • Automated Publishing
  • Automated Responses
  • Autoresponders
  • Behavior Analytics
  • Behavior Tracking
  • Benchmarking
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Campaign Tracking
  • Canned Responses
  • Channel Management
  • Chat/Messaging
  • Chatbot
  • Click Tracking
  • Client Management
  • Code-free Development
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Competitive Analysis
  • Competitor Monitoring
  • Contact Database
  • Contact Management
  • Content Ideas
  • Content Library
  • Content Management
  • Contextual Guidance
  • Conversion Tracking
  • Customer Communication
  • Customer Database
  • Customer Engagement
  • Customer Experience Management
  • Customer History
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Alerts
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • File Sharing
  • Filtering
  • For Sales/Marketing
  • For Startups
  • For iPad Devices
  • Forms Management
  • Gamification
  • Group Messaging
  • Human Handover
  • Image Library
  • Impact Measurement
  • Influencer Tracking
  • Intent Recognition
  • Interaction Tracking
  • Keyword Filtering
  • Keyword Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • List Management
  • Live Chat
  • Marketing Automation
  • Marketing Calendar
  • Mass Texting
  • Message Personalization
  • Mobile Access
  • Mobile Alerts
  • Mobile Payments
  • Mobile Survey
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Attribution
  • Multi-Channel Campaigns
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Location
  • Multiple Payment Options
  • Multivariate Testing
  • Natural Language Processing
  • Negative Feedback Management
  • Offline Form
  • One-to-One Messaging
  • Online Payments
  • Performance Metrics
  • Pipeline Management
  • Post Scheduling
  • Pre-Configured Bot
  • Predictive Analytics
  • Proactive Chat
  • Prospecting Tools
  • Pulse Surveys
  • Question Branching
  • ROI Tracking
  • Ratings/Reviews
  • Real Time Comparisons
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-time Consumer-facing Chat
  • Real-time Conversations
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Response Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • SEO Audit
  • SEO Management
  • SMS Messaging
  • Sales Activity Management
  • Sales Analytics
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduled Messaging
  • Screen Sharing
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Sentiment Analysis
  • Single Sign On
  • Skip Logic
  • Social Listening
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Social Sharing
  • Source Tracking
  • Support Ticket Management
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Template Management
  • Text Analysis
  • Third-Party Integrations
  • Transaction Monitoring
  • Transcripts/Chat History
  • Trend Analysis
  • URL Customization
  • Video Chat
  • Virtual Assistant
  • Visual Analytics
  • Web Forms
  • Web Tracking
  • Website Integration
  • Website Monitoring
  • Website Visitor Tracking
  • Widgets
  • Workflow Management

Total features 148

  • 2-Way Messaging
  • A/B Testing
  • AI Content Creation
  • AI Writing Assistant
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Audience Targeting
  • Augmented Analytics
  • Automated Publishing
  • Automated Responses
  • Autoresponders
  • Behavior Analytics
  • Behavior Tracking
  • Benchmarking
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Campaign Tracking
  • Canned Responses
  • Channel Management
  • Chat/Messaging
  • Chatbot
  • Click Tracking
  • Client Management
  • Code-free Development
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Competitive Analysis
  • Competitor Monitoring
  • Contact Database
  • Contact Management
  • Content Ideas
  • Content Library
  • Content Management
  • Contextual Guidance
  • Conversion Tracking
  • Customer Communication
  • Customer Database
  • Customer Engagement
  • Customer Experience Management
  • Customer History
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Alerts
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • File Sharing
  • Filtering
  • For Sales/Marketing
  • For Startups
  • For iPad Devices
  • Forms Management
  • Gamification
  • Group Messaging
  • Human Handover
  • Image Library
  • Impact Measurement
  • Influencer Tracking
  • Intent Recognition
  • Interaction Tracking
  • Keyword Filtering
  • Keyword Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • List Management
  • Live Chat
  • Marketing Automation
  • Marketing Calendar
  • Mass Texting
  • Message Personalization
  • Mobile Access
  • Mobile Alerts
  • Mobile Payments
  • Mobile Survey
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Attribution
  • Multi-Channel Campaigns
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Location
  • Multiple Payment Options
  • Multivariate Testing
  • Natural Language Processing
  • Negative Feedback Management
  • Offline Form
  • One-to-One Messaging
  • Online Payments
  • Performance Metrics
  • Pipeline Management
  • Post Scheduling
  • Pre-Configured Bot
  • Predictive Analytics
  • Proactive Chat
  • Prospecting Tools
  • Pulse Surveys
  • Question Branching
  • ROI Tracking
  • Ratings/Reviews
  • Real Time Comparisons
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-time Consumer-facing Chat
  • Real-time Conversations
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Response Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • SEO Audit
  • SEO Management
  • SMS Messaging
  • Sales Activity Management
  • Sales Analytics
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduled Messaging
  • Screen Sharing
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Sentiment Analysis
  • Single Sign On
  • Skip Logic
  • Social Listening
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Social Sharing
  • Source Tracking
  • Support Ticket Management
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Template Management
  • Text Analysis
  • Third-Party Integrations
  • Transaction Monitoring
  • Transcripts/Chat History
  • Trend Analysis
  • URL Customization
  • Video Chat
  • Virtual Assistant
  • Visual Analytics
  • Web Forms
  • Web Tracking
  • Website Integration
  • Website Monitoring
  • Website Visitor Tracking
  • Widgets
  • Workflow Management
  • 123FormBuilder
  • 1CRM
  • AB Tasty
  • ABELDent
  • ASI-ware
  • Accelo
  • AccuLynx
  • Actionstep
  • Acuity Scheduling
  • Adobe Commerce
  • AdvancedMD EHR
  • AestheticsPro
  • Agile CRM
  • Aircall
  • Alchemer
  • AppFolio Property Manager
  • Appointy
  • Arborgold
  • Basecamp
  • BigCommerce
  • Bitrix24
  • Bookeo
  • Booker
  • BoomTown
  • Breezeworks
  • Brightree
  • CareCloud
  • ChiroTouch
  • ClearDent
  • ClickTime
  • Clio
  • Close
  • Concrete CMS
  • Connexys Recruiting Software
  • Constant Contact
  • Contactually
  • Content Hub
  • Covetrus Pulse
  • Curve Dental
  • DaySmart Appointments
  • Dealer.com
  • DealerCenter
  • Dealertrack DMS
  • DentiMax
  • Dentrix
  • Dentrix Ascend
  • Direct Mail
  • Dolphin Management
  • Dotdigital
  • DrChrono
  • Dropbox Business
  • Drupal
  • EPICS
  • Eaglesoft
  • Efficy CRM
  • Elcom CMS
  • EndoVision
  • Eventbrite
  • Eyefinity OfficeMate
  • FareHarbor
  • FieldRoutes
  • Filevine
  • Formstack Forms
  • Frazer
  • FreshBooks
  • Freshdesk
  • Full Slate
  • FullContact
  • Geckoboard
  • Genbook
  • Getsitecontrol
  • Gmail
  • GoTo Meeting
  • Google Ads
  • Google Analytics 360
  • Google Calendar
  • Google Contacts
  • GorillaDesk
  • Grapevine6
  • Gravity Forms
  • Groove
  • HappyFox Help Desk
  • Help Scout
  • HomeGauge
  • InsideView
  • Insightly
  • Instapage
  • IntakeQ
  • Interaction Studio
  • Intercom
  • Jimdo
  • JobNimbus
  • Joomla
  • Jotform
  • Kajabi
  • Keap
  • Klips
  • Kommo
  • LeadMaster
  • Limo Anywhere
  • LinkedIn for Business
  • Litmus
  • LiveAgent
  • LiveRez
  • Livestorm
  • MOGO
  • MRI Property Management
  • MYOB Business
  • Mailchimp
  • Maxident
  • MediaDent
  • Meevo
  • Merlin
  • Meta for Business
  • Mindbody
  • Mogo CRM
  • MoverBase
  • Myphoner
  • NationBuilder
  • NextGen
  • OnePageCRM
  • Onfleet
  • Open Dental
  • Operations Hub
  • OrthoTrac a Sensei product
  • PatientNow
  • PayPal
  • Pipedrive
  • Pipeline CRM
  • Pipeliner CRM
  • Point of Rental Software
  • Practice-Web
  • PracticeWorks a Sensei product
  • PrestaShop
  • ProjectManager.com
  • QuickBooks Enterprise
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Quorum
  • RazorSync
  • RealPage
  • RepairShopr
  • Revelation Pets
  • RevolutionEHR
  • Rosy
  • Saasu
  • Salesforce Sales Cloud
  • Schedulicity
  • SendGrid
  • Sendible
  • Service Fusion
  • ServiceM8
  • ServiceMonster
  • ServiceTitan
  • Shelter Buddy
  • ShippingEasy
  • Shopify
  • Skywerk
  • Slack
  • Solutionreach
  • Square Point of Sale
  • Squarespace
  • Streamline
  • Stripe
  • Successware
  • SugarCRM
  • Sumo
  • Surefire CRM
  • SurveyMonkey
  • SuzyDental 4
  • Teamleader
  • Teamwork Desk
  • The Edge
  • Timely
  • Todoist
  • Total Dental
  • Twitter/X
  • Typeform
  • Unbounce
  • UserEcho
  • UserVoice
  • VWO Testing
  • Vagaro
  • Viddler
  • Vtiger CRM
  • Webex Suite
  • Webtrends
  • Weebly
  • Wisepops
  • Wistia
  • WooCommerce
  • WordPress
  • Workbooks
  • Workiz
  • Wrike
  • Wufoo
  • Xero
  • YouCanBook.me
  • ZENOTI
  • Zapier
  • Zendesk Sell
  • Zendesk Suite
  • Zenkit
  • Zillow Rental Manager
  • Zoho Books
  • Zoho CRM
  • Zoho Connect
  • Zomato for Business
  • athenaOne
  • iDentalSoft
  • mHelpDesk
  • mailparser.io
  • noCRM.io
  • vBulletin
  • 123FormBuilder
  • 1CRM
  • AB Tasty
  • ABELDent
  • ASI-ware
  • Accelo
  • AccuLynx
  • Actionstep
  • Acuity Scheduling
  • Adobe Commerce
  • AdvancedMD EHR
  • AestheticsPro
  • Agile CRM
  • Aircall
  • Alchemer
  • AppFolio Property Manager
  • Appointy
  • Arborgold
  • Basecamp
  • BigCommerce
  • Bitrix24
  • Bookeo
  • Booker
  • BoomTown
  • Breezeworks
  • Brightree
  • CareCloud
  • ChiroTouch
  • ClearDent
  • ClickTime
  • Clio
  • Close
  • Concrete CMS
  • Connexys Recruiting Software
  • Constant Contact
  • Contactually
  • Content Hub
  • Covetrus Pulse
  • Curve Dental
  • DaySmart Appointments
  • Dealer.com
  • DealerCenter
  • Dealertrack DMS
  • DentiMax
  • Dentrix
  • Dentrix Ascend
  • Direct Mail
  • Dolphin Management
  • Dotdigital
  • DrChrono
  • Dropbox Business
  • Drupal
  • EPICS
  • Eaglesoft
  • Efficy CRM
  • Elcom CMS
  • EndoVision
  • Eventbrite
  • Eyefinity OfficeMate
  • FareHarbor
  • FieldRoutes
  • Filevine
  • Formstack Forms
  • Frazer
  • FreshBooks
  • Freshdesk
  • Full Slate
  • FullContact
  • Geckoboard
  • Genbook
  • Getsitecontrol
  • Gmail
  • GoTo Meeting
  • Google Ads
  • Google Analytics 360
  • Google Calendar
  • Google Contacts
  • GorillaDesk
  • Grapevine6
  • Gravity Forms
  • Groove
  • HappyFox Help Desk
  • Help Scout
  • HomeGauge
  • InsideView
  • Insightly
  • Instapage
  • IntakeQ
  • Interaction Studio
  • Intercom
  • Jimdo
  • JobNimbus
  • Joomla
  • Jotform
  • Kajabi
  • Keap
  • Klips
  • Kommo
  • LeadMaster
  • Limo Anywhere
  • LinkedIn for Business
  • Litmus
  • LiveAgent
  • LiveRez
  • Livestorm
  • MOGO
  • MRI Property Management
  • MYOB Business
  • Mailchimp
  • Maxident
  • MediaDent
  • Meevo
  • Merlin
  • Meta for Business
  • Mindbody
  • Mogo CRM
  • MoverBase
  • Myphoner
  • NationBuilder
  • NextGen
  • OnePageCRM
  • Onfleet
  • Open Dental
  • Operations Hub
  • OrthoTrac a Sensei product
  • PatientNow
  • PayPal
  • Pipedrive
  • Pipeline CRM
  • Pipeliner CRM
  • Point of Rental Software
  • Practice-Web
  • PracticeWorks a Sensei product
  • PrestaShop
  • ProjectManager.com
  • QuickBooks Enterprise
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Quorum
  • RazorSync
  • RealPage
  • RepairShopr
  • Revelation Pets
  • RevolutionEHR
  • Rosy
  • Saasu
  • Salesforce Sales Cloud
  • Schedulicity
  • SendGrid
  • Sendible
  • Service Fusion
  • ServiceM8
  • ServiceMonster
  • ServiceTitan
  • Shelter Buddy
  • ShippingEasy
  • Shopify
  • Skywerk
  • Slack
  • Solutionreach
  • Square Point of Sale
  • Squarespace
  • Streamline
  • Stripe
  • Successware
  • SugarCRM
  • Sumo
  • Surefire CRM
  • SurveyMonkey
  • SuzyDental 4
  • Teamleader
  • Teamwork Desk
  • The Edge
  • Timely
  • Todoist
  • Total Dental
  • Twitter/X
  • Typeform
  • Unbounce
  • UserEcho
  • UserVoice
  • VWO Testing
  • Vagaro
  • Viddler
  • Vtiger CRM
  • Webex Suite
  • Webtrends
  • Weebly
  • Wisepops
  • Wistia
  • WooCommerce
  • WordPress
  • Workbooks
  • Workiz
  • Wrike
  • Wufoo
  • Xero
  • YouCanBook.me
  • ZENOTI
  • Zapier
  • Zendesk Sell
  • Zendesk Suite
  • Zenkit
  • Zillow Rental Manager
  • Zoho Books
  • Zoho CRM
  • Zoho Connect
  • Zomato for Business
  • athenaOne
  • iDentalSoft
  • mHelpDesk
  • mailparser.io
  • noCRM.io
  • vBulletin