---
description: Compare HubSpot CRM vs Kustomer for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare HubSpot CRM vs Kustomer | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Insurance CRM Software](/directory/3083/insurance-crm/software) > [HubSpot CRM \<span\>vs\</span\> Kustomer](https://www.getapp.za.com/compare/102533/109551/hubspot-crm/vs/kustomer)

# Compare HubSpot CRM vs Kustomer

Canonical: https://www.getapp.za.com/compare/102533/109551/hubspot-crm/vs/kustomer

> Detailed comparison between HubSpot CRM and Kustomer. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | HubSpot CRM | Kustomer |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 4451 | 79 |
| **Starting Price** | US$20,00 | US$89,00 |
| **Free Trial** | No | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### HubSpot CRM

- API
- Activity Tracking
- CRM
- Collaboration Tools
- Contact Database
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- Email Templates
- Lead Capture
- Live Chat
- Monitoring
- Performance Metrics
- Real-Time Data
- Reporting/Analytics
- Search/Filter
- Social Media Integration
- Template Management
- Workflow Management

### Kustomer

- API
- Activity Tracking
- CRM
- Collaboration Tools
- Contact Database
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- Email Templates
- Lead Capture
- Live Chat
- Monitoring
- Performance Metrics
- Real-Time Data
- Reporting/Analytics
- Search/Filter
- Social Media Integration
- Template Management
- Workflow Management

## Links

- [View HubSpot CRM Profile](https://www.getapp.za.com/software/102533/hubspot-crm)
- [View Kustomer Profile](https://www.getapp.za.com/software/109551/kustomer)
- [View Original Comparison](https://www.getapp.za.com/compare/102533/109551/hubspot-crm/vs/kustomer)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare HubSpot CRM vs Kustomer | GetApp South Africa 2026","description":"Compare HubSpot CRM vs Kustomer for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.za.com/compare/102533/109551/hubspot-crm/vs/kustomer","about":[{"@id":"https://www.getapp.za.com/software/102533/hubspot-crm#software"},{"@id":"https://www.getapp.za.com/software/109551/kustomer#software"}],"breadcrumb":{"@id":"https://www.getapp.za.com/compare/102533/109551/hubspot-crm/vs/kustomer#breadcrumblist"},"@id":"https://www.getapp.za.com/compare/102533/109551/hubspot-crm/vs/kustomer#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.za.com/#website"},"inLanguage":"en-ZA","publisher":{"@id":"https://www.getapp.za.com/#organization"}},{"name":"HubSpot CRM","description":"HubSpot CRM is a lead management solution that helps businesses with recording calls, logging emails and managing customer data. It has been designed from the ground up and is ready to eliminate manual work and actually help sales teams. It was built ready for the modern world to help users get running and start selling. HubSpot CRM enables teams to take care of all the little details, including logging emails, recording calls, and managing data in an intuitive manner therefore freeing up valuable selling time in the process.\n\nTeams can get an up-to-the-minute view of the entire sales funnel on a clean, visual dashboard. Users can sort deals won and lost, appointments scheduled, and contracts sent over any time period, and track performance against quotas. It allows operators to sort deals by name, owner, amount, or stage with custom filters for actionable intel in a fraction of the time.\n\nHubSpot CRM lets stakeholders track customer interactions automatically, in an email, across social media, or on a call. Teams can sync the system with Gmail or Microsoft Outlook using HubSpot Sales, and capture every call, email, or meeting as it happens. Every interaction with a lead is stored in a tidy timeline, including calls, emails, meetings, and notes. Sync up with HubSpot Marketing to know which content leads have consumed in order to personalize the approach.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/61e85b85-abf8-4a33-a2f8-ecb4672286e8.png","url":"https://www.getapp.za.com/software/102533/hubspot-crm","@id":"https://www.getapp.za.com/software/102533/hubspot-crm#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":4451},"offers":{"price":"20","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Kustomer","description":"Kustomer is a modern customer support solution focused on providing fast, personalized customer service by empowering agents with all the information they need in one screen. Our platform is built around conversations, not tickets, so everything you need (customer data, order history, past conversations) is available in a single timeline view. Kustomer unifies communication across every channel (social, chat, email, SMS, voice) within the platform to avoid agent collision and customer frustration. Kustomer's powerful intelligent automation capabilities eliminate tedious manual tasks that saves you time and money.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/64bf8338-a61c-47f7-bc54-8337a9561af1.png","url":"https://www.getapp.za.com/software/109551/kustomer","@id":"https://www.getapp.za.com/software/109551/kustomer#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":79},"offers":{"price":"89","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.za.com/compare/102533/109551/hubspot-crm/vs/kustomer#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Insurance CRM Software","position":2,"item":"/directory/3083/insurance-crm/software","@type":"ListItem"},{"name":"HubSpot CRM vs Kustomer","position":3,"item":"https://www.getapp.za.com/compare/102533/109551/hubspot-crm/vs/kustomer","@type":"ListItem"}]}]}
</script>