---
description: Compare osTicket vs ManageEngine OpManager for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare osTicket vs ManageEngine OpManager | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Knowledge Base Software](/directory/2823/knowledge-base/software) > [osTicket \<span\>vs\</span\> ManageEngine OpManager](https://www.getapp.za.com/compare/10260/90387/osticket/vs/manageengine-opmanager)

# Compare osTicket vs ManageEngine OpManager

Canonical: https://www.getapp.za.com/compare/10260/90387/osticket/vs/manageengine-opmanager

> Detailed comparison between osTicket and ManageEngine OpManager. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | osTicket | ManageEngine OpManager |
| **Overall rating** | 4.3/5 | 4.5/5 |
| **Total Reviews** | 76 | 278 |
| **Starting Price** | US$12,00 | US$95,00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | - | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### osTicket

- Dashboard
- Help Desk Management
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Ticket Management

### ManageEngine OpManager

- AI/Machine Learning
- Bug/Issue Capture
- Customizable Reports
- DDoS Protection Software
- Dashboard
- Mobile Alerts
- Monitoring
- Multi-Location Monitoring
- Performance Management
- Real-Time Data
- Remediation Management
- Root Cause Analysis
- Schedulers
- Scheduling
- Self-Updating Maps
- Service Level Agreement (SLA) Management
- Ticket Management
- Virtual Machine Monitoring

## Links

- [View osTicket Profile](https://www.getapp.za.com/software/10260/osticket)
- [View ManageEngine OpManager Profile](https://www.getapp.za.com/software/90387/manageengine-opmanager)
- [View Original Comparison](https://www.getapp.za.com/compare/10260/90387/osticket/vs/manageengine-opmanager)

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