Vtiger CRM vs Zoho Social

Vtiger works with over 100,000 businesses helping them deliver outstanding customer experiences by breaking barriers between their marketing, sales, and support teams.
Vtiger works with over 100,000 businesses helping them deliver outstanding customer experiences by breaking barriers between their marketing, sales,...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement by scheduling unlimited posts, managing social networks, tracking conversations, and measuring performance from a single dashboard
Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$12.00/month

  • Free Version
  • Free Trial
  • Subscription

Starting from

US$10.00/month

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.3 /5
(340)

Ease of Use

4.1/ 5

Features

4.2/ 5

Customer Service

4.2/ 5

Value for Money

4.5/ 5

Overall rating

4.7 /5
(3,274)

Ease of Use

4.7/ 5

Features

4.5/ 5

Customer Service

4.5/ 5

Value for Money

4.5/ 5

Total features 79

  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Automated Publishing
  • Automated Routing
  • Automated Scheduling
  • Autoresponders
  • Brand Guidelines
  • Brand Tracking
  • Business Card/Badge Scanning
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management
  • Campaign Scheduling
  • Campaign Tracking
  • Chat/Messaging
  • Client Management
  • Collaboration Tools
  • Contact Database
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Complaint Tracking
  • Customer Database
  • Customer Engagement
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Visualization
  • Digital Asset Management
  • Document Management
  • Document Storage
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • For Insurance Industry
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • Forecasting
  • Inbox Management
  • Interaction Tracking
  • Internal Chat Integration
  • Keyword Filtering
  • Keyword Tracking
  • Knowledge Base Management
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Live Chat
  • Marketing Automation
  • Mobile Access
  • Monitoring
  • Multi-Account Management
  • Multi-Channel Campaigns
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Opportunity Management
  • Performance Metrics
  • Pipeline Management
  • Post Scheduling
  • Predictive Analytics
  • Prospecting Tools
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Routing
  • Sales Activity Management
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Sentiment Analysis
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Source Tracking
  • Support Ticket Management
  • Tagging
  • Task Management
  • Territory Management
  • Third-Party Integrations
  • Visual Analytics
  • Web Forms
  • Web-based Deployment
  • Workflow Management

Total features 49

  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Automated Publishing
  • Automated Routing
  • Automated Scheduling
  • Autoresponders
  • Brand Guidelines
  • Brand Tracking
  • Business Card/Badge Scanning
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management
  • Campaign Scheduling
  • Campaign Tracking
  • Chat/Messaging
  • Client Management
  • Collaboration Tools
  • Contact Database
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Complaint Tracking
  • Customer Database
  • Customer Engagement
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Visualization
  • Digital Asset Management
  • Document Management
  • Document Storage
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • For Insurance Industry
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • Forecasting
  • Inbox Management
  • Interaction Tracking
  • Internal Chat Integration
  • Keyword Filtering
  • Keyword Tracking
  • Knowledge Base Management
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Live Chat
  • Marketing Automation
  • Mobile Access
  • Monitoring
  • Multi-Account Management
  • Multi-Channel Campaigns
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Opportunity Management
  • Performance Metrics
  • Pipeline Management
  • Post Scheduling
  • Predictive Analytics
  • Prospecting Tools
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Routing
  • Sales Activity Management
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Sentiment Analysis
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Source Tracking
  • Support Ticket Management
  • Tagging
  • Task Management
  • Territory Management
  • Third-Party Integrations
  • Visual Analytics
  • Web Forms
  • Web-based Deployment
  • Workflow Management
  • Adobe Commerce
  • Asterisk
  • Clearbit
  • Clickatell
  • Docusign
  • Dropbox Business
  • Exotel
  • Gmail
  • Google Calendar
  • Google Contacts
  • Google Docs
  • Google Drive
  • Gupshup
  • Instagram
  • Intuit Data Protect
  • Lead Gen & CRM (formerly SharpSpring)
  • LinkedIn for Business
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Olark
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Stripe
  • Telzio
  • TextAnywhere
  • Twilio
  • Twitter/X
  • VICIdial
  • WhatsApp
  • Xero
  • Zapier
  • Zoho CRM
  • Zoom Workplace
  • authorize.net
  • Adobe Commerce
  • Asterisk
  • Clearbit
  • Clickatell
  • Docusign
  • Dropbox Business
  • Exotel
  • Gmail
  • Google Calendar
  • Google Contacts
  • Google Docs
  • Google Drive
  • Gupshup
  • Instagram
  • Intuit Data Protect
  • Lead Gen & CRM (formerly SharpSpring)
  • LinkedIn for Business
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Olark
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Stripe
  • Telzio
  • TextAnywhere
  • Twilio
  • Twitter/X
  • VICIdial
  • WhatsApp
  • Xero
  • Zapier
  • Zoho CRM
  • Zoom Workplace
  • authorize.net