---
description: Compare ICANotes vs CounSol.com for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare ICANotes vs CounSol.com | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Mental Health Software](/directory/71/mental-health/software) > [ICANotes \<span\>vs\</span\> CounSol.com](https://www.getapp.za.com/compare/102891/106667/icanotes/vs/counsol-com)

# Compare ICANotes vs CounSol.com

Canonical: https://www.getapp.za.com/compare/102891/106667/icanotes/vs/counsol-com

> Detailed comparison between ICANotes and CounSol.com. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ICANotes | CounSol.com |
| **Overall rating** | 4.1/5 | 4.7/5 |
| **Total Reviews** | 130 | 829 |
| **Starting Price** | US$45,00 | US$49,95 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation |

## Key features

### ICANotes

- Appointment Scheduling
- Billing & Invoicing
- Calendar Management
- Charting
- Customizable Forms
- Document Management
- E-Prescribing
- Initial Assessments
- Invoice Management
- Medical Billing
- Multi-Location
- Patient Communications
- Practice Management
- Reminders
- Scheduling
- Search/Filter
- Secure Messaging
- Template Management
- Therapy Notes
- Workflow Management

### CounSol.com

- Appointment Scheduling
- Billing & Invoicing
- Calendar Management
- Charting
- Customizable Forms
- Document Management
- E-Prescribing
- Initial Assessments
- Invoice Management
- Medical Billing
- Multi-Location
- Patient Communications
- Practice Management
- Reminders
- Scheduling
- Search/Filter
- Secure Messaging
- Template Management
- Therapy Notes
- Workflow Management

## Links

- [View ICANotes Profile](https://www.getapp.za.com/software/102891/icanotes)
- [View CounSol.com Profile](https://www.getapp.za.com/software/106667/counsol-com)
- [View Original Comparison](https://www.getapp.za.com/compare/102891/106667/icanotes/vs/counsol-com)

-----

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