Quickbase vs HappyFox Help Desk

Quickbase is a no-code collaborative work management platform that empowers citizen developers to improve operations through real-time insights and automations across complex processes and disparate systems.
Quickbase is a no-code collaborative work management platform that empowers citizen developers to improve operations through real-time insights and...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
HappyFox is a cloud based, all-in-one help desk and customer support software. HappyFox's ticketing system enables the quick resolution of customers' issues via an efficient customer support workflow. The platform provides a built-in knowledge base, community forum and end-user support portal.
HappyFox is a cloud based, all-in-one help desk and customer support software. HappyFox's ticketing system enables the quick resolution of customers'...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Starting from

US$9.00/month

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.4 /5
(312)

Ease of Use

4.2/ 5

Features

4.3/ 5

Customer Service

4.3/ 5

Value for Money

4.1/ 5

Overall rating

4.6 /5
(93)

Ease of Use

4.4/ 5

Features

4.3/ 5

Customer Service

4.6/ 5

Value for Money

4.5/ 5

Total features 236

  • 3PL Management
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Agile Methodologies
  • Alerts/Escalation
  • Alerts/Notifications
  • Application Management
  • Approval Process Control
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Automated Scheduling
  • Backup and Recovery
  • Bid Management
  • Billing & Invoicing
  • Bills of Material
  • Budget Management
  • Budget Tracking
  • Budgeting/Forecasting
  • Business Process Automation
  • Business Process Control
  • Buy Side (Suppliers)
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Call Center Management
  • Case Management
  • Case Notes
  • Catalog Management
  • Change Order Management
  • Check-in/Check-out
  • Client Management
  • Client Portal
  • Client Tracking
  • Collaboration Tools
  • Collaborative Development
  • Commercial
  • Commercial Property Management Software
  • Communication Management
  • Communications Management
  • Complaint Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Conflict Management
  • Contact Database
  • Contact Management
  • Content Management
  • Contract Drafting
  • Contract/License Management
  • Contractor Database
  • Contractor Management
  • Cost Tracking
  • Custom Development
  • Customer Complaint Tracking
  • Customer Database
  • Customer Management
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Dictionary Management
  • Data Import/Export
  • Data Migration
  • Data Modeling
  • Data Replication
  • Data Storage Management
  • Data Synchronization
  • Data Visualization
  • Decision Support Software
  • Defect Tracking
  • Demand Forecasting
  • Deployment Management
  • Depreciation Management
  • Design Management
  • Discussions/Forums
  • Document Capture
  • Document Coding & Control
  • Document Generation
  • Document Management
  • Document Storage
  • Drag & Drop
  • EDI
  • ERP integration
  • Email Management
  • Email Templates
  • Email-to-Task Conversion
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Equipment Management
  • Estimating
  • Facility Asset Management
  • Feedback Management
  • File Storage
  • Financial Management
  • Fleet Management
  • For AEC Industry
  • For Commercial Real Estate
  • For Insurance Industry
  • For Lawn Care
  • For Legal Professionals
  • For No-Code Development
  • For Residential
  • For Startups
  • For iPad Devices
  • Forecasting
  • Forms Automation
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Gantt/Timeline View
  • Government Contracts
  • Graphical User Interface
  • HR Management
  • Help Desk Management
  • ISO Standards Management
  • IT Asset Management
  • Idea Management
  • Import/Export Management
  • Incident Reporting
  • Inspection Management
  • Integrated Development Environment
  • Integrations Management
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Optimization
  • Issue Auditing
  • Issue Management
  • Issue Scheduling
  • Issue Tracking
  • Job Management
  • Job Tracking
  • Kanban Board
  • Knowledge Base Management
  • Knowledge Management
  • Labor Forecasting
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Legal Case Management
  • Lifecycle Management
  • Live Chat
  • Macros/Templated Responses
  • Meeting Management
  • Milestone Tracking
  • Mobile Access
  • Mobile Development
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Location
  • Multiple Programming Languages Supported
  • Negative Feedback Management
  • No-Code
  • Onboarding
  • Online Forums
  • Order Fulfillment
  • Order Processing
  • Parts Management
  • Payroll Management
  • Percent-Complete Tracking
  • Performance Management
  • Performance Metrics
  • Permit Management
  • Portfolio Management
  • Pre-Built Modules
  • Pre-built Templates
  • Predictive Analytics
  • Preventive Maintenance
  • Prioritization
  • Process Modeling & Designing
  • Procurement Management
  • Product Identification
  • Production Scheduling
  • Project Management
  • Project Planning/Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Property Database
  • Purchase Order Management
  • Purchasing & Receiving
  • Queue Management
  • Quotes/Estimates
  • RFI & Submittals
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-time Consumer-facing Chat
  • Recruitment Management
  • Recurring Appointments
  • Recurring Issues
  • Recurring Tasks
  • Referral Tracking
  • Relational Database Management
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Reservations Management
  • Resource Allocation & Planning
  • Resource Management
  • Risk Management
  • Role-Based Permissions
  • Routing
  • Rules-Based Workflow
  • Sales Forecasting
  • Sales Pipeline Management
  • Scheduling
  • Segmentation
  • Self Service Portal
  • Sell Side (Customers)
  • Sentiment Analysis
  • Service History
  • Service Level Agreement (SLA) Management
  • Shift Swapping
  • Single Sign On
  • Skills Tracking
  • Social Media Integration
  • Social Media Monitoring
  • Sourcing Management
  • Specialty Contracts
  • Spreadsheet View
  • Status Tracking
  • Sub-Task Management
  • Subcontractor Management
  • Supplier Management
  • Supplier Quality Control
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Board View
  • Task Editing
  • Task Import
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Collaboration
  • Templates
  • Territory Management
  • Testing/QA Management
  • Text Editing
  • Third-Party Integrations
  • Ticket Management
  • Time & Attendance
  • Time & Expense Tracking
  • Time Off Management
  • Timesheet Management
  • Tire Management
  • To-Do List
  • Traditional Methodologies
  • Training Management
  • Transaction History
  • Transportation Management
  • User Management
  • Variable Workforce
  • Vendor Payment
  • Visual Modeling
  • Warehouse Management
  • Warranty Tracking
  • Web App Development
  • Web Forms
  • Web/Mobile App Development
  • Widgets
  • Work Order Creation
  • Work Order Management
  • Workflow Configuration
  • Workflow Management

Total features 76

  • 3PL Management
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Agile Methodologies
  • Alerts/Escalation
  • Alerts/Notifications
  • Application Management
  • Approval Process Control
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Automated Scheduling
  • Backup and Recovery
  • Bid Management
  • Billing & Invoicing
  • Bills of Material
  • Budget Management
  • Budget Tracking
  • Budgeting/Forecasting
  • Business Process Automation
  • Business Process Control
  • Buy Side (Suppliers)
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Call Center Management
  • Case Management
  • Case Notes
  • Catalog Management
  • Change Order Management
  • Check-in/Check-out
  • Client Management
  • Client Portal
  • Client Tracking
  • Collaboration Tools
  • Collaborative Development
  • Commercial
  • Commercial Property Management Software
  • Communication Management
  • Communications Management
  • Complaint Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Conflict Management
  • Contact Database
  • Contact Management
  • Content Management
  • Contract Drafting
  • Contract/License Management
  • Contractor Database
  • Contractor Management
  • Cost Tracking
  • Custom Development
  • Customer Complaint Tracking
  • Customer Database
  • Customer Management
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Dictionary Management
  • Data Import/Export
  • Data Migration
  • Data Modeling
  • Data Replication
  • Data Storage Management
  • Data Synchronization
  • Data Visualization
  • Decision Support Software
  • Defect Tracking
  • Demand Forecasting
  • Deployment Management
  • Depreciation Management
  • Design Management
  • Discussions/Forums
  • Document Capture
  • Document Coding & Control
  • Document Generation
  • Document Management
  • Document Storage
  • Drag & Drop
  • EDI
  • ERP integration
  • Email Management
  • Email Templates
  • Email-to-Task Conversion
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Equipment Management
  • Estimating
  • Facility Asset Management
  • Feedback Management
  • File Storage
  • Financial Management
  • Fleet Management
  • For AEC Industry
  • For Commercial Real Estate
  • For Insurance Industry
  • For Lawn Care
  • For Legal Professionals
  • For No-Code Development
  • For Residential
  • For Startups
  • For iPad Devices
  • Forecasting
  • Forms Automation
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Gantt/Timeline View
  • Government Contracts
  • Graphical User Interface
  • HR Management
  • Help Desk Management
  • ISO Standards Management
  • IT Asset Management
  • Idea Management
  • Import/Export Management
  • Incident Reporting
  • Inspection Management
  • Integrated Development Environment
  • Integrations Management
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Optimization
  • Issue Auditing
  • Issue Management
  • Issue Scheduling
  • Issue Tracking
  • Job Management
  • Job Tracking
  • Kanban Board
  • Knowledge Base Management
  • Knowledge Management
  • Labor Forecasting
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Legal Case Management
  • Lifecycle Management
  • Live Chat
  • Macros/Templated Responses
  • Meeting Management
  • Milestone Tracking
  • Mobile Access
  • Mobile Development
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Location
  • Multiple Programming Languages Supported
  • Negative Feedback Management
  • No-Code
  • Onboarding
  • Online Forums
  • Order Fulfillment
  • Order Processing
  • Parts Management
  • Payroll Management
  • Percent-Complete Tracking
  • Performance Management
  • Performance Metrics
  • Permit Management
  • Portfolio Management
  • Pre-Built Modules
  • Pre-built Templates
  • Predictive Analytics
  • Preventive Maintenance
  • Prioritization
  • Process Modeling & Designing
  • Procurement Management
  • Product Identification
  • Production Scheduling
  • Project Management
  • Project Planning/Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Property Database
  • Purchase Order Management
  • Purchasing & Receiving
  • Queue Management
  • Quotes/Estimates
  • RFI & Submittals
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-time Consumer-facing Chat
  • Recruitment Management
  • Recurring Appointments
  • Recurring Issues
  • Recurring Tasks
  • Referral Tracking
  • Relational Database Management
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Reservations Management
  • Resource Allocation & Planning
  • Resource Management
  • Risk Management
  • Role-Based Permissions
  • Routing
  • Rules-Based Workflow
  • Sales Forecasting
  • Sales Pipeline Management
  • Scheduling
  • Segmentation
  • Self Service Portal
  • Sell Side (Customers)
  • Sentiment Analysis
  • Service History
  • Service Level Agreement (SLA) Management
  • Shift Swapping
  • Single Sign On
  • Skills Tracking
  • Social Media Integration
  • Social Media Monitoring
  • Sourcing Management
  • Specialty Contracts
  • Spreadsheet View
  • Status Tracking
  • Sub-Task Management
  • Subcontractor Management
  • Supplier Management
  • Supplier Quality Control
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Board View
  • Task Editing
  • Task Import
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Collaboration
  • Templates
  • Territory Management
  • Testing/QA Management
  • Text Editing
  • Third-Party Integrations
  • Ticket Management
  • Time & Attendance
  • Time & Expense Tracking
  • Time Off Management
  • Timesheet Management
  • Tire Management
  • To-Do List
  • Traditional Methodologies
  • Training Management
  • Transaction History
  • Transportation Management
  • User Management
  • Variable Workforce
  • Vendor Payment
  • Visual Modeling
  • Warehouse Management
  • Warranty Tracking
  • Web App Development
  • Web Forms
  • Web/Mobile App Development
  • Widgets
  • Work Order Creation
  • Work Order Management
  • Workflow Configuration
  • Workflow Management
  • Adobe Commerce
  • Amazon S3
  • Asana
  • BILL Accounts Payable & Receivable
  • Batchbook
  • BigCommerce
  • Boomi
  • Box
  • ChartMogul
  • ClassLink
  • Clearbit
  • Dialpad
  • Docusign
  • Dropbox Business
  • Easy Insight
  • Formstack Documents
  • Formstack Forms
  • FreshBooks
  • FullContact
  • GitLab
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HappyFox Chat
  • Highrise
  • HubSpot Service Hub
  • Insightly
  • Jira
  • JustCall
  • Keap
  • LogMeIn Rescue
  • Mailchimp
  • Mailgun
  • Marketo Engage
  • Meta for Business
  • Microsoft Outlook
  • Microsoft Teams
  • Mixpanel
  • NetSuite
  • Nicereply
  • Okta
  • Olark
  • OneDrive
  • OneLogin
  • PagerDuty
  • Pipedrive
  • Procore
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Sage Intacct
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • ServiceNow
  • ShipStation
  • Shopify
  • Slack
  • SmartSignin
  • Snowflake
  • Stripe
  • SugarCRM
  • SurveyMonkey
  • Tableau
  • Trello
  • Twilio
  • Twitter/X
  • WordPress
  • Workato
  • Workday Financial Management
  • Wrike
  • Zapier
  • Zendesk Suite
  • Zoho CRM
  • Zuora
  • mailparser.io
  • Adobe Commerce
  • Amazon S3
  • Asana
  • BILL Accounts Payable & Receivable
  • Batchbook
  • BigCommerce
  • Boomi
  • Box
  • ChartMogul
  • ClassLink
  • Clearbit
  • Dialpad
  • Docusign
  • Dropbox Business
  • Easy Insight
  • Formstack Documents
  • Formstack Forms
  • FreshBooks
  • FullContact
  • GitLab
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HappyFox Chat
  • Highrise
  • HubSpot Service Hub
  • Insightly
  • Jira
  • JustCall
  • Keap
  • LogMeIn Rescue
  • Mailchimp
  • Mailgun
  • Marketo Engage
  • Meta for Business
  • Microsoft Outlook
  • Microsoft Teams
  • Mixpanel
  • NetSuite
  • Nicereply
  • Okta
  • Olark
  • OneDrive
  • OneLogin
  • PagerDuty
  • Pipedrive
  • Procore
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Sage Intacct
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • ServiceNow
  • ShipStation
  • Shopify
  • Slack
  • SmartSignin
  • Snowflake
  • Stripe
  • SugarCRM
  • SurveyMonkey
  • Tableau
  • Trello
  • Twilio
  • Twitter/X
  • WordPress
  • Workato
  • Workday Financial Management
  • Wrike
  • Zapier
  • Zendesk Suite
  • Zoho CRM
  • Zuora
  • mailparser.io