Quickbase vs HappyFox Help Desk
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Overview
Quickbase is a no-code collaborative work management platform that empowers citizen developers to improve operations through real-time insights and automations across complex processes and disparate systems.
Quickbase is a no-code collaborative work management platform that empowers citizen developers to improve operations through real-time insights and...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
HappyFox is a cloud based, all-in-one help desk and customer support software. HappyFox's ticketing system enables the quick resolution of customers' issues via an efficient customer support workflow. The platform provides a built-in knowledge base, community forum and end-user support portal.
HappyFox is a cloud based, all-in-one help desk and customer support software. HappyFox's ticketing system enables the quick resolution of customers'...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Starting from
US$9.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.2/ 5Features
4.3/ 5Customer Service
4.3/ 5Value for Money
4.1/ 5Ease of Use
4.4/ 5Features
4.3/ 5Customer Service
4.6/ 5Value for Money
4.5/ 5Features
Total features 236
- 3PL Management
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Agile Methodologies
- Alerts/Escalation
- Alerts/Notifications
- Application Management
- Approval Process Control
- Assignment Management
- Audit Management
- Audit Trail
- Automated Routing
- Automated Scheduling
- Backup and Recovery
- Bid Management
- Billing & Invoicing
- Bills of Material
- Budget Management
- Budget Tracking
- Budgeting/Forecasting
- Business Process Automation
- Business Process Control
- Buy Side (Suppliers)
- CRM
- Calendar Management
- Calendar/Reminder System
- Call Center Management
- Case Management
- Case Notes
- Catalog Management
- Change Order Management
- Check-in/Check-out
- Client Management
- Client Portal
- Client Tracking
- Collaboration Tools
- Collaborative Development
- Commercial
- Commercial Property Management Software
- Communication Management
- Communications Management
- Complaint Management
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Conflict Management
- Contact Database
- Contact Management
- Content Management
- Contract Drafting
- Contract/License Management
- Contractor Database
- Contractor Management
- Cost Tracking
- Custom Development
- Customer Complaint Tracking
- Customer Database
- Customer Management
- Customer Service Analytics
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Dictionary Management
- Data Import/Export
- Data Migration
- Data Modeling
- Data Replication
- Data Storage Management
- Data Synchronization
- Data Visualization
- Decision Support Software
- Defect Tracking
- Demand Forecasting
- Deployment Management
- Depreciation Management
- Design Management
- Discussions/Forums
- Document Capture
- Document Coding & Control
- Document Generation
- Document Management
- Document Storage
- Drag & Drop
- EDI
- ERP integration
- Email Management
- Email Templates
- Email-to-Task Conversion
- Employee Database
- Employee Management
- Employee Scheduling
- Equipment Management
- Estimating
- Facility Asset Management
- Feedback Management
- File Storage
- Financial Management
- Fleet Management
- For AEC Industry
- For Commercial Real Estate
- For Insurance Industry
- For Lawn Care
- For Legal Professionals
- For No-Code Development
- For Residential
- For Startups
- For iPad Devices
- Forecasting
- Forms Automation
- Forms Creation & Design
- Forms Management
- Full Text Search
- Gantt/Timeline View
- Government Contracts
- Graphical User Interface
- HR Management
- Help Desk Management
- ISO Standards Management
- IT Asset Management
- Idea Management
- Import/Export Management
- Incident Reporting
- Inspection Management
- Integrated Development Environment
- Integrations Management
- Interaction Tracking
- Internal Chat Integration
- Inventory Optimization
- Issue Auditing
- Issue Management
- Issue Scheduling
- Issue Tracking
- Job Management
- Job Tracking
- Kanban Board
- Knowledge Base Management
- Knowledge Management
- Labor Forecasting
- Lead Generation
- Lead Management
- Lead Qualification
- Legal Case Management
- Lifecycle Management
- Live Chat
- Macros/Templated Responses
- Meeting Management
- Milestone Tracking
- Mobile Access
- Mobile Development
- Multi-Channel Communication
- Multi-Language
- Multi-Location
- Multiple Programming Languages Supported
- Negative Feedback Management
- No-Code
- Onboarding
- Online Forums
- Order Fulfillment
- Order Processing
- Parts Management
- Payroll Management
- Percent-Complete Tracking
- Performance Management
- Performance Metrics
- Permit Management
- Portfolio Management
- Pre-Built Modules
- Pre-built Templates
- Predictive Analytics
- Preventive Maintenance
- Prioritization
- Process Modeling & Designing
- Procurement Management
- Product Identification
- Production Scheduling
- Project Management
- Project Planning/Scheduling
- Project Templates
- Project Time Tracking
- Project Tracking
- Projections
- Property Database
- Purchase Order Management
- Purchasing & Receiving
- Queue Management
- Quotes/Estimates
- RFI & Submittals
- Real-Time Chat
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-time Consumer-facing Chat
- Recruitment Management
- Recurring Appointments
- Recurring Issues
- Recurring Tasks
- Referral Tracking
- Relational Database Management
- Reminders
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Reservations Management
- Resource Allocation & Planning
- Resource Management
- Risk Management
- Role-Based Permissions
- Routing
- Rules-Based Workflow
- Sales Forecasting
- Sales Pipeline Management
- Scheduling
- Segmentation
- Self Service Portal
- Sell Side (Customers)
- Sentiment Analysis
- Service History
- Service Level Agreement (SLA) Management
- Shift Swapping
- Single Sign On
- Skills Tracking
- Social Media Integration
- Social Media Monitoring
- Sourcing Management
- Specialty Contracts
- Spreadsheet View
- Status Tracking
- Sub-Task Management
- Subcontractor Management
- Supplier Management
- Supplier Quality Control
- Support Ticket Management
- Support Ticket Tracking
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Task Board View
- Task Editing
- Task Import
- Task Management
- Task Progress Tracking
- Task Scheduling
- Task Tagging
- Team Collaboration
- Templates
- Territory Management
- Testing/QA Management
- Text Editing
- Third-Party Integrations
- Ticket Management
- Time & Attendance
- Time & Expense Tracking
- Time Off Management
- Timesheet Management
- Tire Management
- To-Do List
- Traditional Methodologies
- Training Management
- Transaction History
- Transportation Management
- User Management
- Variable Workforce
- Vendor Payment
- Visual Modeling
- Warehouse Management
- Warranty Tracking
- Web App Development
- Web Forms
- Web/Mobile App Development
- Widgets
- Work Order Creation
- Work Order Management
- Workflow Configuration
- Workflow Management
Total features 76
- 3PL Management
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Agile Methodologies
- Alerts/Escalation
- Alerts/Notifications
- Application Management
- Approval Process Control
- Assignment Management
- Audit Management
- Audit Trail
- Automated Routing
- Automated Scheduling
- Backup and Recovery
- Bid Management
- Billing & Invoicing
- Bills of Material
- Budget Management
- Budget Tracking
- Budgeting/Forecasting
- Business Process Automation
- Business Process Control
- Buy Side (Suppliers)
- CRM
- Calendar Management
- Calendar/Reminder System
- Call Center Management
- Case Management
- Case Notes
- Catalog Management
- Change Order Management
- Check-in/Check-out
- Client Management
- Client Portal
- Client Tracking
- Collaboration Tools
- Collaborative Development
- Commercial
- Commercial Property Management Software
- Communication Management
- Communications Management
- Complaint Management
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Conflict Management
- Contact Database
- Contact Management
- Content Management
- Contract Drafting
- Contract/License Management
- Contractor Database
- Contractor Management
- Cost Tracking
- Custom Development
- Customer Complaint Tracking
- Customer Database
- Customer Management
- Customer Service Analytics
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Dictionary Management
- Data Import/Export
- Data Migration
- Data Modeling
- Data Replication
- Data Storage Management
- Data Synchronization
- Data Visualization
- Decision Support Software
- Defect Tracking
- Demand Forecasting
- Deployment Management
- Depreciation Management
- Design Management
- Discussions/Forums
- Document Capture
- Document Coding & Control
- Document Generation
- Document Management
- Document Storage
- Drag & Drop
- EDI
- ERP integration
- Email Management
- Email Templates
- Email-to-Task Conversion
- Employee Database
- Employee Management
- Employee Scheduling
- Equipment Management
- Estimating
- Facility Asset Management
- Feedback Management
- File Storage
- Financial Management
- Fleet Management
- For AEC Industry
- For Commercial Real Estate
- For Insurance Industry
- For Lawn Care
- For Legal Professionals
- For No-Code Development
- For Residential
- For Startups
- For iPad Devices
- Forecasting
- Forms Automation
- Forms Creation & Design
- Forms Management
- Full Text Search
- Gantt/Timeline View
- Government Contracts
- Graphical User Interface
- HR Management
- Help Desk Management
- ISO Standards Management
- IT Asset Management
- Idea Management
- Import/Export Management
- Incident Reporting
- Inspection Management
- Integrated Development Environment
- Integrations Management
- Interaction Tracking
- Internal Chat Integration
- Inventory Optimization
- Issue Auditing
- Issue Management
- Issue Scheduling
- Issue Tracking
- Job Management
- Job Tracking
- Kanban Board
- Knowledge Base Management
- Knowledge Management
- Labor Forecasting
- Lead Generation
- Lead Management
- Lead Qualification
- Legal Case Management
- Lifecycle Management
- Live Chat
- Macros/Templated Responses
- Meeting Management
- Milestone Tracking
- Mobile Access
- Mobile Development
- Multi-Channel Communication
- Multi-Language
- Multi-Location
- Multiple Programming Languages Supported
- Negative Feedback Management
- No-Code
- Onboarding
- Online Forums
- Order Fulfillment
- Order Processing
- Parts Management
- Payroll Management
- Percent-Complete Tracking
- Performance Management
- Performance Metrics
- Permit Management
- Portfolio Management
- Pre-Built Modules
- Pre-built Templates
- Predictive Analytics
- Preventive Maintenance
- Prioritization
- Process Modeling & Designing
- Procurement Management
- Product Identification
- Production Scheduling
- Project Management
- Project Planning/Scheduling
- Project Templates
- Project Time Tracking
- Project Tracking
- Projections
- Property Database
- Purchase Order Management
- Purchasing & Receiving
- Queue Management
- Quotes/Estimates
- RFI & Submittals
- Real-Time Chat
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-time Consumer-facing Chat
- Recruitment Management
- Recurring Appointments
- Recurring Issues
- Recurring Tasks
- Referral Tracking
- Relational Database Management
- Reminders
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Reservations Management
- Resource Allocation & Planning
- Resource Management
- Risk Management
- Role-Based Permissions
- Routing
- Rules-Based Workflow
- Sales Forecasting
- Sales Pipeline Management
- Scheduling
- Segmentation
- Self Service Portal
- Sell Side (Customers)
- Sentiment Analysis
- Service History
- Service Level Agreement (SLA) Management
- Shift Swapping
- Single Sign On
- Skills Tracking
- Social Media Integration
- Social Media Monitoring
- Sourcing Management
- Specialty Contracts
- Spreadsheet View
- Status Tracking
- Sub-Task Management
- Subcontractor Management
- Supplier Management
- Supplier Quality Control
- Support Ticket Management
- Support Ticket Tracking
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Task Board View
- Task Editing
- Task Import
- Task Management
- Task Progress Tracking
- Task Scheduling
- Task Tagging
- Team Collaboration
- Templates
- Territory Management
- Testing/QA Management
- Text Editing
- Third-Party Integrations
- Ticket Management
- Time & Attendance
- Time & Expense Tracking
- Time Off Management
- Timesheet Management
- Tire Management
- To-Do List
- Traditional Methodologies
- Training Management
- Transaction History
- Transportation Management
- User Management
- Variable Workforce
- Vendor Payment
- Visual Modeling
- Warehouse Management
- Warranty Tracking
- Web App Development
- Web Forms
- Web/Mobile App Development
- Widgets
- Work Order Creation
- Work Order Management
- Workflow Configuration
- Workflow Management
Integrations
- Adobe Commerce
- Amazon S3
- Asana
- BILL Accounts Payable & Receivable
- Batchbook
- BigCommerce
- Boomi
- Box
- ChartMogul
- ClassLink
- Clearbit
- Dialpad
- Docusign
- Dropbox Business
- Easy Insight
- Formstack Documents
- Formstack Forms
- FreshBooks
- FullContact
- GitLab
- Gmail
- Google Analytics 360
- Google Calendar
- Google Drive
- Google Workspace
- HappyFox Chat
- Highrise
- HubSpot Service Hub
- Insightly
- Jira
- JustCall
- Keap
- LogMeIn Rescue
- Mailchimp
- Mailgun
- Marketo Engage
- Meta for Business
- Microsoft Outlook
- Microsoft Teams
- Mixpanel
- NetSuite
- Nicereply
- Okta
- Olark
- OneDrive
- OneLogin
- PagerDuty
- Pipedrive
- Procore
- QuickBooks Online
- QuickBooks Online Advanced
- Sage Intacct
- Salesforce Sales Cloud
- Salesforce Service Cloud
- ServiceNow
- ShipStation
- Shopify
- Slack
- SmartSignin
- Snowflake
- Stripe
- SugarCRM
- SurveyMonkey
- Tableau
- Trello
- Twilio
- Twitter/X
- WordPress
- Workato
- Workday Financial Management
- Wrike
- Zapier
- Zendesk Suite
- Zoho CRM
- Zuora
- mailparser.io
- Adobe Commerce
- Amazon S3
- Asana
- BILL Accounts Payable & Receivable
- Batchbook
- BigCommerce
- Boomi
- Box
- ChartMogul
- ClassLink
- Clearbit
- Dialpad
- Docusign
- Dropbox Business
- Easy Insight
- Formstack Documents
- Formstack Forms
- FreshBooks
- FullContact
- GitLab
- Gmail
- Google Analytics 360
- Google Calendar
- Google Drive
- Google Workspace
- HappyFox Chat
- Highrise
- HubSpot Service Hub
- Insightly
- Jira
- JustCall
- Keap
- LogMeIn Rescue
- Mailchimp
- Mailgun
- Marketo Engage
- Meta for Business
- Microsoft Outlook
- Microsoft Teams
- Mixpanel
- NetSuite
- Nicereply
- Okta
- Olark
- OneDrive
- OneLogin
- PagerDuty
- Pipedrive
- Procore
- QuickBooks Online
- QuickBooks Online Advanced
- Sage Intacct
- Salesforce Sales Cloud
- Salesforce Service Cloud
- ServiceNow
- ShipStation
- Shopify
- Slack
- SmartSignin
- Snowflake
- Stripe
- SugarCRM
- SurveyMonkey
- Tableau
- Trello
- Twilio
- Twitter/X
- WordPress
- Workato
- Workday Financial Management
- Wrike
- Zapier
- Zendesk Suite
- Zoho CRM
- Zuora
- mailparser.io