Sideline vs OpenPhone
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Overview
Sideline puts a reliable 2nd number on the phone you already have.
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat
OpenPhone is the collaborative phone system trusted by teams at over 50,000 businesses.
It brings your customer calls, texts, and contacts into an intuitive, AI-powered app that works across all your devices.
OpenPhone is the collaborative phone system trusted by teams at over 50,000 businesses.
It brings your customer calls, texts, and contacts into an...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat
Images
No images available
Pricing
Starting from
US$9.99/month
- Free Version
- Free Trial
- Subscription
Starting from
US$15.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
3.8/ 5Features
3.8/ 5Customer Service
3.4/ 5Value for Money
3.7/ 5Ease of Use
4.3/ 5Features
4.2/ 5Customer Service
4.2/ 5Value for Money
4.1/ 5Features
Total features 10
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Automated Attendant
- Automatic Call Distribution
- CRM
- Call Conferencing
- Call Disposition
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Call Transfer
- Caller ID
- Chat Transcript
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Contact Database
- Contact Management
- Customizable Caller ID
- Employee Directory
- IVR
- Interaction Tracking
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Multiple User Accounts
- On-Demand Recording
- Online Voice Transmission
- PBX
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Third-Party Integrations
- Unified Communications
- VoIP
- VoIP Connection
- Voice Mail
- Voicemail Transcription
- Workflow Management
Total features 43
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Automated Attendant
- Automatic Call Distribution
- CRM
- Call Conferencing
- Call Disposition
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Call Transfer
- Caller ID
- Chat Transcript
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Contact Database
- Contact Management
- Customizable Caller ID
- Employee Directory
- IVR
- Interaction Tracking
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Multiple User Accounts
- On-Demand Recording
- Online Voice Transmission
- PBX
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Third-Party Integrations
- Unified Communications
- VoIP
- VoIP Connection
- Voice Mail
- Voicemail Transcription
- Workflow Management
Integrations
Not provided by vendor
- Gong.io
- HubSpot CRM
- Slack
- Zapier
