MuniLogic is a web-based municipal management solution that enables municipalities & local governments to manage business workflows, as well as manage assets
MuniLogic is a web-based municipal management solution that enables municipalities & local governments to manage business workflows, as well as...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
QAlert is a a web-based citizen request management software solution suite used by local and county governments and 311 call centers to track, log, and manage the life-cycle of non-emergency requests, concerns, and complaints.
QAlert is a a web-based citizen request management software solution suite used by local and county governments and 311 call centers to track, log,...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Starting from

N/A

  • One Time License
  • Subscription

Starting from

US$10 800,00/year

  • One Time License
  • Subscription

Overall rating

4 /5
(5)
Ease of Use
3,8/5
Features & Functionality
0/5
Customer Service
4/5
Value for Money
0/5

Overall rating

4,5 /5
(6)
Ease of Use
4,3/5
Features & Functionality
3,7/5
Customer Service
5/5
Value for Money
4,8/5

Total features 22

  • API
  • Access Control
  • Automatic Notifications
  • Billing & Invoicing
  • Calendar Management
  • Call Center Management
  • Call Routing
  • Case Management
  • Client Portal
  • Contact Database
  • Custom Fields
  • Customer Complaint Tracking
  • Customizable Branding
  • Customizable Reporting
  • Dashboard Creation
  • Data Import/Export
  • Deadline Management
  • Fixed Asset Management
  • Geographic Maps
  • History Tracking
  • Incident Management
  • Invoice Processing
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • Multi-Channel Communication
  • Prioritizing
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Request Assignment
  • Request Routing
  • Sales Tax Management
  • Self Service Portal
  • Status Reporting
  • Task Scheduling
  • Task Tracking
  • Work Order Management

Total features 34

  • API
  • Access Control
  • Automatic Notifications
  • Billing & Invoicing
  • Calendar Management
  • Call Center Management
  • Call Routing
  • Case Management
  • Client Portal
  • Contact Database
  • Custom Fields
  • Customer Complaint Tracking
  • Customizable Branding
  • Customizable Reporting
  • Dashboard Creation
  • Data Import/Export
  • Deadline Management
  • Fixed Asset Management
  • Geographic Maps
  • History Tracking
  • Incident Management
  • Invoice Processing
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • Multi-Channel Communication
  • Prioritizing
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Request Assignment
  • Request Routing
  • Sales Tax Management
  • Self Service Portal
  • Status Reporting
  • Task Scheduling
  • Task Tracking
  • Work Order Management
  • Cartegraph OMS
  • Citizenserve
  • CityWorks
  • VUEWorks
  • eFeedback Manager for Public Agencies
  • Cartegraph OMS
  • Citizenserve
  • CityWorks
  • VUEWorks
  • eFeedback Manager for Public Agencies