---
description: Compare Track Vacation Rental PMS vs Track CRM for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Track Vacation Rental PMS vs Track CRM | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Rental Property Management Software](/directory/181/property-management/software) > [Track Vacation Rental PMS \<span\>vs\</span\> Track CRM](https://www.getapp.za.com/compare/103071/126467/track/vs/track-crm)

# Compare Track Vacation Rental PMS vs Track CRM

Canonical: https://www.getapp.za.com/compare/103071/126467/track/vs/track-crm

> Detailed comparison between Track Vacation Rental PMS and Track CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Track Vacation Rental PMS | Track CRM |
| **Overall rating** | 3.8/5 | 4.3/5 |
| **Total Reviews** | 14 | 47 |
| **Starting Price** | US$5 000,00 | US$5 000,00 |
| **Free Trial** | - | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep) |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### Track Vacation Rental PMS

- API
- Accounting
- Channel Management
- Commission Management
- Contact Management
- Content Management
- Dashboard
- Email Management
- For Vacation Rentals
- Guest Experience Management
- Lead Management
- Marketing Automation
- Owner Statements
- Property Management
- Reservations Management
- Vacancy Management
- Vendor Management

### Track CRM

- API
- Contact Management
- Lead Capture
- Lead Management
- Lead Qualification
- Marketing Automation
- Segmentation

## Links

- [View Track Vacation Rental PMS Profile](https://www.getapp.za.com/software/103071/track)
- [View Track CRM Profile](https://www.getapp.za.com/software/126467/track-crm)
- [View Original Comparison](https://www.getapp.za.com/compare/103071/126467/track/vs/track-crm)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Track Vacation Rental PMS vs Track CRM | GetApp South Africa 2026","description":"Compare Track Vacation Rental PMS vs Track CRM for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.za.com/compare/103071/126467/track/vs/track-crm","about":[{"@id":"https://www.getapp.za.com/software/103071/track#software"},{"@id":"https://www.getapp.za.com/software/126467/track-crm#software"}],"breadcrumb":{"@id":"https://www.getapp.za.com/compare/103071/126467/track/vs/track-crm#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.za.com/compare/103071/126467/track/vs/track-crm#webpage","isPartOf":{"@id":"https://www.getapp.za.com/#website"},"inLanguage":"en-ZA","publisher":{"@id":"https://www.getapp.za.com/#organization"}},{"name":"Track Vacation Rental PMS","description":"TRACK is a cloud-based hospitality and vacation rental solution that offers integrated property management features, along with call tracking functionality for revenue optimization. The suite of tools is designed for the needs of individual property owners and mid-sized property chains, as well as large enterprise portfolios.\n\nTRACK comprises three main modules; TRACK CRM, TRACK Pulse Contact Centre, and TRACK PMS, and offers users the option to buy individual modules or the entire suite as an integrated solution. TRACK CRM offers customer management, as well as enabling the conversion of leads or prospects into customers. The Pulse Contact Centre module enables users to create and track campaigns across multiple channels, manage voice and marketing leads, increase follow ups and closing ratios across inbound / outbound calls, and more. It also offers automatic call routing, intuitive dashboards, and real-time report generation. The TRACK PMS module enables property management for rental companies and managers. It offers features such as a dynamic rate engine that maximizes revenue per unit, 1-screen reservations, customer management, lead management, and a trust accounting system. The suite also provides an owners portal, along with housekeeping and maintenance portals.\n\nTRACK caters to the needs of businesses such as lodges, resorts, villas, vacation rental management companies, inns, ranches, resorts and parks, and bed and breakfast providers. It integrates with third party PMS and CRM systems such as HomeAway, RoomKey PMS, Beyond Pricing, and more, as well as online booking channels such as Airbnb, Booking Pal, and Vacay Home Connect.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/3b826acc-33e0-4b1e-9f4a-b85f7c20350b.png","url":"https://www.getapp.za.com/software/103071/track","@type":"SoftwareApplication","@id":"https://www.getapp.za.com/software/103071/track#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":3.8,"bestRating":5,"ratingCount":14},"offers":{"price":"5000","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise"},{"name":"Track CRM","description":"TRACK CRM is a customer relationship management software designed to help businesses in the hospitality industry manage guests, track revenue, and automate communication with internal and external stakeholders. It enables employees to capture and store guest’s data in a centralized repository and collect customer feedback through custom surveys.\n\nFeatures of TRACK CRM include communication management, single sign on (SSO), a drag-and-drop interface, customer experience management, reporting, and more. Professionals can use the application to create and send promotional and reservation confirmation messages to guests via emails and text. The built-in leads management module allows administrators to generate leads, convert customer inquiries into bookings, and track guest’s calls, emails, and text messages via a unified dashboard.\n\nTRACK CRM offers an API, which lets businesses integrate the system with several third-party applications such as Streamline, IQware, HomeAway, Oracle Opera, Maestro, and more. It also lets managers monitor lost or abandoned shopping carts, configure workflows for marketing automation, and analyze user behavior based on cart or website abandonment and email click.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f42bcf6b-5d32-415c-9770-39038b65cb87.png","url":"https://www.getapp.za.com/software/126467/track-crm","@type":"SoftwareApplication","@id":"https://www.getapp.za.com/software/126467/track-crm#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":47},"offers":{"price":"5000","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Rental Property Management Software","position":2,"item":"/directory/181/property-management/software","@type":"ListItem"},{"name":"Track Vacation Rental PMS vs Track CRM","position":3,"item":"https://www.getapp.za.com/compare/103071/126467/track/vs/track-crm","@type":"ListItem"}],"@id":"https://www.getapp.za.com/compare/103071/126467/track/vs/track-crm#breadcrumblist"}]}
</script>