Freshdesk

Online helpdesk system and customer service software
(2214 reviews)
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JobNimbus

The Most Flexible & Easiest to Use Home Services Software
(428 reviews)
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Overview

Overview

Overview

Platforms Supported

Platforms Supported

Platforms Supported

Web Based Web Based
Web Based
iPhone App iPhone App
iPhone App
Android App Android App
Android App
Windows App Windows App
Windows App

Support Options

Support Options

Support Options

FAQs FAQs
FAQs
Forum Forum
Forum
Knowledge Base Knowledge Base
Knowledge Base
Online Support Online Support
Online Support
Phone Support Phone Support
Phone Support
Video Tutorials Video Tutorials
Video Tutorials

Pricing

Pricing

Pricing

Starting From

Starting From

Starting From

US$19,00/month
US$25,00/month
Free Free
Free
Subscription Subscription
Subscription

Reviews

Reviews

Reviews

Overall rating Overall rating
Overall rating
Ease of use Ease of use
Ease of use
Value for money Value for money
Value for money
Customer support Customer support
Customer support

Features

Features

Features

@mentions @mentions
@mentions
ACH Payment Processing ACH Payment Processing
ACH Payment Processing
API API
API
Absence Management Absence Management
Absence Management
Access Control Access Control
Access Control
Accounting Integration Accounting Integration
Accounting Integration
Action Item Tracking Action Item Tracking
Action Item Tracking
Activity Dashboard Activity Dashboard
Activity Dashboard
Activity Management Activity Management
Activity Management
Activity Tracking Activity Tracking
Activity Tracking
Administrative Reporting Administrative Reporting
Administrative Reporting
Appointment Management Appointment Management
Appointment Management
Archiving & Retention Archiving & Retention
Archiving & Retention
Assignment Management Assignment Management
Assignment Management
Automatic Backup Automatic Backup
Automatic Backup
Automatic Lead Distribution Automatic Lead Distribution
Automatic Lead Distribution
Automatic Notifications Automatic Notifications
Automatic Notifications
Bid Management Bid Management
Bid Management
Billing & Invoicing Billing & Invoicing
Billing & Invoicing
Bills of Material Bills of Material
Bills of Material
Budget Control Budget Control
Budget Control
Budgeting Budgeting
Budgeting
Built-In Database Built-In Database
Built-In Database
CRM Integration CRM Integration
CRM Integration
Calendar Management Calendar Management
Calendar Management
Calendar Sync with Google Calendar Sync with Google
Calendar Sync with Google
Call Monitoring Call Monitoring
Call Monitoring
Call Recording Call Recording
Call Recording
Call Routing Call Routing
Call Routing
Caller ID Caller ID
Caller ID
Categorization Categorization
Categorization
Change Order Management Change Order Management
Change Order Management
Chat Chat
Chat
Client Management Client Management
Client Management
Client Portal Client Portal
Client Portal
Collaboration Tools Collaboration Tools
Collaboration Tools
Commenting Commenting
Commenting
Commission Calculations Commission Calculations
Commission Calculations
Communication Management Communication Management
Communication Management
Conferencing Conferencing
Conferencing
Configurable Workflow Configurable Workflow
Configurable Workflow
Contact Database Contact Database
Contact Database
Contact History Contact History
Contact History
Contact Management Contact Management
Contact Management
Contract Management Contract Management
Contract Management
Contractor Management Contractor Management
Contractor Management
Cost Estimating Cost Estimating
Cost Estimating
Credit Card Processing Credit Card Processing
Credit Card Processing
Custom Fields Custom Fields
Custom Fields
Custom Forms Custom Forms
Custom Forms
Customer Accounts Customer Accounts
Customer Accounts
Customer Activity Reporting Customer Activity Reporting
Customer Activity Reporting
Customer Complaint Tracking Customer Complaint Tracking
Customer Complaint Tracking
Customer Database Customer Database
Customer Database
Customer Experience Management Customer Experience Management
Customer Experience Management
Customer Segmentation Customer Segmentation
Customer Segmentation
Customizable Branding Customizable Branding
Customizable Branding
Customizable Reporting Customizable Reporting
Customizable Reporting
Customizable Templates Customizable Templates
Customizable Templates
Dashboard Creation Dashboard Creation
Dashboard Creation
Data Filtering Data Filtering
Data Filtering
Data Import Data Import
Data Import
Data Import/Export Data Import/Export
Data Import/Export
Digital Signature Digital Signature
Digital Signature
Document Storage Document Storage
Document Storage
Drip Marketing Drip Marketing
Drip Marketing
Electronic Payments Electronic Payments
Electronic Payments
Electronic Signature Capture Electronic Signature Capture
Electronic Signature Capture
Email Integration Email Integration
Email Integration
Email Notifications Email Notifications
Email Notifications
Email Templates Email Templates
Email Templates
Email Tracking Email Tracking
Email Tracking
Employee Management Employee Management
Employee Management
Escalation Management Escalation Management
Escalation Management
Estimating Estimating
Estimating
Event Triggered Actions Event Triggered Actions
Event Triggered Actions
Expense Tracking Expense Tracking
Expense Tracking
Feedback Collection Feedback Collection
Feedback Collection
Feedback Management Feedback Management
Feedback Management
Financial Analysis Financial Analysis
Financial Analysis
Gamification Gamification
Gamification
IVR / Voice Recognition IVR / Voice Recognition
IVR / Voice Recognition
Instant Messaging Instant Messaging
Instant Messaging
Invoice Management Invoice Management
Invoice Management
Job Costing Job Costing
Job Costing
Job Management Job Management
Job Management
Job Scheduling Job Scheduling
Job Scheduling
Job Tracking Job Tracking
Job Tracking
Lead Assignment Lead Assignment
Lead Assignment
Lead Capture Lead Capture
Lead Capture
Lead Management Lead Management
Lead Management
Lead Nurturing Lead Nurturing
Lead Nurturing
Mobile Alerts Mobile Alerts
Mobile Alerts
Mobile Integration Mobile Integration
Mobile Integration
Mobile Signature Capture Mobile Signature Capture
Mobile Signature Capture
Monitoring Monitoring
Monitoring
Multi-Channel Communication Multi-Channel Communication
Multi-Channel Communication
Multi-Channel Management Multi-Channel Management
Multi-Channel Management
Multi-Country Multi-Country
Multi-Country
Multi-Language Multi-Language
Multi-Language
Multi-Location Multi-Location
Multi-Location
Multiple Projects Multiple Projects
Multiple Projects
Multiple User Accounts Multiple User Accounts
Multiple User Accounts
Offline Access Offline Access
Offline Access
Online Forums Online Forums
Online Forums
Performance Reports Performance Reports
Performance Reports
Prioritizing Prioritizing
Prioritizing
Production Tracking Production Tracking
Production Tracking
Progress Tracking Progress Tracking
Progress Tracking
Project Accounting Project Accounting
Project Accounting
Project Budgeting Project Budgeting
Project Budgeting
Project Estimating Project Estimating
Project Estimating
Project Management Project Management
Project Management
Project Notes Project Notes
Project Notes
Project Templates Project Templates
Project Templates
Project Time Tracking Project Time Tracking
Project Time Tracking
Project Tracking Project Tracking
Project Tracking
Project Workflow Project Workflow
Project Workflow
Proposal Generation Proposal Generation
Proposal Generation
Purchase Order Management Purchase Order Management
Purchase Order Management
QuickBooks Integration QuickBooks Integration
QuickBooks Integration
Quote Management Quote Management
Quote Management
Real Time Monitoring Real Time Monitoring
Real Time Monitoring
Real Time Reporting Real Time Reporting
Real Time Reporting
Real Time Updates Real Time Updates
Real Time Updates
Referral Source Tracking Referral Source Tracking
Referral Source Tracking
Referral Tracking Referral Tracking
Referral Tracking
Reminders Reminders
Reminders
Remote Access Remote Access
Remote Access
Reporting & Statistics Reporting & Statistics
Reporting & Statistics
Request Assignment Request Assignment
Request Assignment
Role Management Role Management
Role Management
Rules-Based Workflow Rules-Based Workflow
Rules-Based Workflow
SLA Management SLA Management
SLA Management
SSL Security SSL Security
SSL Security
Scheduled Reporting Scheduled Reporting
Scheduled Reporting
Search Functionality Search Functionality
Search Functionality
Secure Login Secure Login
Secure Login
Self Service Portal Self Service Portal
Self Service Portal
Single Sign On Single Sign On
Single Sign On
Social Media Integration Social Media Integration
Social Media Integration
Status Reporting Status Reporting
Status Reporting
Status Tracking Status Tracking
Status Tracking
Subcontractor Management Subcontractor Management
Subcontractor Management
Summary Reports Summary Reports
Summary Reports
Support Ticket Management Support Ticket Management
Support Ticket Management
Support Ticket Tracking Support Ticket Tracking
Support Ticket Tracking
Surveys & Feedback Surveys & Feedback
Surveys & Feedback
Tagging Tagging
Tagging
Task Management Task Management
Task Management
Task Scheduling Task Scheduling
Task Scheduling
Task Tracking Task Tracking
Task Tracking
Team Calendars Team Calendars
Team Calendars
Third Party Integration Third Party Integration
Third Party Integration
Time & Expense Tracking Time & Expense Tracking
Time & Expense Tracking
Time Clock Time Clock
Time Clock
Time Clock Integration Time Clock Integration
Time Clock Integration
Timer Timer
Timer
To-Do List To-Do List
To-Do List
URL Customization URL Customization
URL Customization
User Photos User Photos
User Photos
WYSIWYG Editor WYSIWYG Editor
WYSIWYG Editor
Website Integration Website Integration
Website Integration
Widgets Widgets
Widgets
Workflow Management Workflow Management
Workflow Management

Integrations

Integrations

Integrations

BirdEye BirdEye
BirdEye
Bitium Bitium
Bitium
CallTrackingMetrics CallTrackingMetrics
CallTrackingMetrics
Cognito Forms Cognito Forms
Cognito Forms
CompanyCam CompanyCam
CompanyCam
Constant Contact Constant Contact
Constant Contact
Contractbook Contractbook
Contractbook
FastField FastField
FastField
FormKeep FormKeep
FormKeep
HelpOnClick Live Chat Software HelpOnClick Live Chat Software
HelpOnClick Live Chat Software
Instapage Instapage
Instapage
Leap Leap
Leap
Mailchimp Mailchimp
Mailchimp
Nimble Nimble
Nimble
Olark Olark
Olark
Pipeliner CRM Pipeliner CRM
Pipeliner CRM
SalesRabbit SalesRabbit
SalesRabbit
SeamlessGov SeamlessGov
SeamlessGov
WorkflowMax WorkflowMax
WorkflowMax
Zapier Zapier
Zapier