Freshdesk

Online helpdesk system and customer service software
(2215 reviews)
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GoSpotCheck

Mobile Task Management for Teams
(25 reviews)
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Overview

Overview

Overview

Platforms Supported

Platforms Supported

Platforms Supported

Web Based Web Based
Web Based
iPhone App iPhone App
iPhone App
Android App Android App
Android App
Windows App Windows App
Windows App

Support Options

Support Options

Support Options

FAQs FAQs
FAQs
Forum Forum
Forum
Knowledge Base Knowledge Base
Knowledge Base
Online Support Online Support
Online Support
Phone Support Phone Support
Phone Support
Video Tutorials Video Tutorials
Video Tutorials

Pricing

Pricing

Pricing

Starting From

Starting From

Starting From

US$19,00/month
US$35,00/month
Free Free
Free
Subscription Subscription
Subscription

Reviews

Reviews

Reviews

Overall rating Overall rating
Overall rating
Ease of use Ease of use
Ease of use
Value for money Value for money
Value for money
Customer support Customer support
Customer support

Features

Features

Features

API API
API
Absence Management Absence Management
Absence Management
Access Control Access Control
Access Control
Accounting Integration Accounting Integration
Accounting Integration
Action Item Tracking Action Item Tracking
Action Item Tracking
Action Management Action Management
Action Management
Active Directory Integration Active Directory Integration
Active Directory Integration
Activity Dashboard Activity Dashboard
Activity Dashboard
Activity Tracking Activity Tracking
Activity Tracking
Administrative Reporting Administrative Reporting
Administrative Reporting
Alerts / Escalation Alerts / Escalation
Alerts / Escalation
Analytics Analytics
Analytics
Archiving & Retention Archiving & Retention
Archiving & Retention
Asset Management Asset Management
Asset Management
Assignment Management Assignment Management
Assignment Management
Asynchronous Learning Asynchronous Learning
Asynchronous Learning
Automatic Lead Distribution Automatic Lead Distribution
Automatic Lead Distribution
Automatic Notifications Automatic Notifications
Automatic Notifications
Barcode Scanning Barcode Scanning
Barcode Scanning
Benchmarking Benchmarking
Benchmarking
CRM Integration CRM Integration
CRM Integration
Call Monitoring Call Monitoring
Call Monitoring
Call Recording Call Recording
Call Recording
Call Routing Call Routing
Call Routing
Catalog Management Catalog Management
Catalog Management
Categorization Categorization
Categorization
Chat Chat
Chat
Collaboration Tools Collaboration Tools
Collaboration Tools
Commission Management Commission Management
Commission Management
Conferencing Conferencing
Conferencing
Configurable Workflow Configurable Workflow
Configurable Workflow
Contact History Contact History
Contact History
Content Management Content Management
Content Management
Conversion Tracking Conversion Tracking
Conversion Tracking
Corrective Actions Corrective Actions
Corrective Actions
Custom Fields Custom Fields
Custom Fields
Custom Forms Custom Forms
Custom Forms
Customer Accounts Customer Accounts
Customer Accounts
Customer Activity Reporting Customer Activity Reporting
Customer Activity Reporting
Customer Complaint Tracking Customer Complaint Tracking
Customer Complaint Tracking
Customer Experience Management Customer Experience Management
Customer Experience Management
Customizable Branding Customizable Branding
Customizable Branding
Customizable Reporting Customizable Reporting
Customizable Reporting
Customizable Templates Customizable Templates
Customizable Templates
Dashboard Creation Dashboard Creation
Dashboard Creation
Data Import/Export Data Import/Export
Data Import/Export
Data Visualization Data Visualization
Data Visualization
Drag & Drop Interface Drag & Drop Interface
Drag & Drop Interface
Email Integration Email Integration
Email Integration
Email Notifications Email Notifications
Email Notifications
Email Templates Email Templates
Email Templates
Email Tracking Email Tracking
Email Tracking
Employee Management Employee Management
Employee Management
Equipment Tracking Equipment Tracking
Equipment Tracking
Escalation Management Escalation Management
Escalation Management
Event Tracking Event Tracking
Event Tracking
Event Triggered Actions Event Triggered Actions
Event Triggered Actions
Exceptions Management Exceptions Management
Exceptions Management
Feedback Collection Feedback Collection
Feedback Collection
Feedback Management Feedback Management
Feedback Management
Gamification Gamification
Gamification
History Tracking History Tracking
History Tracking
IT Asset Tracking IT Asset Tracking
IT Asset Tracking
IT Cost Management IT Cost Management
IT Cost Management
IVR / Voice Recognition IVR / Voice Recognition
IVR / Voice Recognition
Image Library Image Library
Image Library
Incentive Programs Incentive Programs
Incentive Programs
Incident Management Incident Management
Incident Management
Instant Messaging Instant Messaging
Instant Messaging
Inventory Tracking Inventory Tracking
Inventory Tracking
Issue Management Issue Management
Issue Management
Mobile Alerts Mobile Alerts
Mobile Alerts
Mobile Signature Capture Mobile Signature Capture
Mobile Signature Capture
Monitoring Monitoring
Monitoring
Multi-Channel Communication Multi-Channel Communication
Multi-Channel Communication
Multi-Channel Management Multi-Channel Management
Multi-Channel Management
Multi-Country Multi-Country
Multi-Country
Multi-Language Multi-Language
Multi-Language
Multi-Location Multi-Location
Multi-Location
Multiple Data Sources Multiple Data Sources
Multiple Data Sources
Multiple User Accounts Multiple User Accounts
Multiple User Accounts
Online Forums Online Forums
Online Forums
Performance Reports Performance Reports
Performance Reports
Physical Asset Tracking Physical Asset Tracking
Physical Asset Tracking
Prioritizing Prioritizing
Prioritizing
Product Catalog Product Catalog
Product Catalog
Progress Tracking Progress Tracking
Progress Tracking
Project Time Tracking Project Time Tracking
Project Time Tracking
Promotions Management Promotions Management
Promotions Management
Push Notifications Push Notifications
Push Notifications
Quality Assurance Quality Assurance
Quality Assurance
Quality Control Quality Control
Quality Control
Real Time Comparisons Real Time Comparisons
Real Time Comparisons
Real Time Monitoring Real Time Monitoring
Real Time Monitoring
Real Time Notifications Real Time Notifications
Real Time Notifications
Real Time Updates Real Time Updates
Real Time Updates
Recurring Tasks Recurring Tasks
Recurring Tasks
Reminders Reminders
Reminders
Reporting & Statistics Reporting & Statistics
Reporting & Statistics
Request Assignment Request Assignment
Request Assignment
Risk Analytics Risk Analytics
Risk Analytics
Role Management Role Management
Role Management
Role-Based Permissions Role-Based Permissions
Role-Based Permissions
Rules-Based Workflow Rules-Based Workflow
Rules-Based Workflow
SLA Management SLA Management
SLA Management
SSL Security SSL Security
SSL Security
Sales Analytics Sales Analytics
Sales Analytics
Sales Tracking Sales Tracking
Sales Tracking
Scheduled Reporting Scheduled Reporting
Scheduled Reporting
Search Functionality Search Functionality
Search Functionality
Self Service Portal Self Service Portal
Self Service Portal
Self-Appraisals Self-Appraisals
Self-Appraisals
Self-Learning Self-Learning
Self-Learning
Single Sign On Single Sign On
Single Sign On
Skills Assessment Skills Assessment
Skills Assessment
Social Media Integration Social Media Integration
Social Media Integration
Status Reporting Status Reporting
Status Reporting
Status Tracking Status Tracking
Status Tracking
Summary Reports Summary Reports
Summary Reports
Supplier Management Supplier Management
Supplier Management
Support Ticket Management Support Ticket Management
Support Ticket Management
Support Ticket Tracking Support Ticket Tracking
Support Ticket Tracking
Survey Management Survey Management
Survey Management
Surveys & Feedback Surveys & Feedback
Surveys & Feedback
Tagging Tagging
Tagging
Task Planning Task Planning
Task Planning
Task Tracking Task Tracking
Task Tracking
Third Party Integration Third Party Integration
Third Party Integration
Time Clock Integration Time Clock Integration
Time Clock Integration
Timer Timer
Timer
Trend Analysis Trend Analysis
Trend Analysis
URL Customization URL Customization
URL Customization
Vendor Management Vendor Management
Vendor Management
Visual Analytics Visual Analytics
Visual Analytics
Website Integration Website Integration
Website Integration
Widgets Widgets
Widgets
Workflow Management Workflow Management
Workflow Management

Integrations

Integrations

Integrations

Bitium Bitium
Bitium
Constant Contact Constant Contact
Constant Contact
HelpOnClick Live Chat Software HelpOnClick Live Chat Software
HelpOnClick Live Chat Software
Instapage Instapage
Instapage
Looker Looker
Looker
Microsoft 365 Microsoft 365
Microsoft 365
Microsoft Azure Microsoft Azure
Microsoft Azure
Microsoft Teams Microsoft Teams
Microsoft Teams
Nimble Nimble
Nimble
Olark Olark
Olark
Pipeliner CRM Pipeliner CRM
Pipeliner CRM
Salesforce App Cloud Salesforce App Cloud
Salesforce App Cloud
SeamlessGov SeamlessGov
SeamlessGov
Slack Slack
Slack
WorkflowMax WorkflowMax
WorkflowMax
Zapier Zapier
Zapier