Freshdesk vs PhoneBurner

 

Freshdesk

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PhoneBurner

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Overview

Platforms Supported

Web Based
iPhone App
Android App
Windows App

Support Options

FAQs
Forum
Knowledge Base
Online Support
Phone Support
Video Tutorials

Pricing

Starting From

€19,00/month US$67,50/month
Free
Subscription

Reviews

Overall rating
Ease of use
Value for money
Customer support

Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Automatic Reminders
CRM Integration
Contact History
Custom Fields
Customizable Branding
Customizable Reporting
Customizable Templates
Data Import/Export
Email Integration
Monitoring
Reporting & Statistics
Social Media Integration
Third Party Integration
Workflow Management

Integrations

Bitium
Constant Contact
HelpOnClick Live Chat Software
HubSpot Marketing
Instapage
JobDiva
Mailchimp
Microsoft Dynamics CRM
NetSuite CRM+
Nimble
Olark live chat
PieSync
Pipeliner CRM
Salesforce Sales Cloud
SeamlessGov
SugarCRM
WorkflowMax
Zapier
Zendesk Sell
Zoho CRM