Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.
Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
Save time with SheepCRM, the UK's first 'easy to use' membership CRM database. SheepCRM enables associations, nonprofits, clubs and charities to save time, increase cashflow and build better relationships with their members. If you care for your members, you'll love UK based SheepCRM.
Save time with SheepCRM, the UK's first 'easy to use' membership CRM database. SheepCRM enables associations, nonprofits, clubs and charities to save...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Starting from

US$19,00/month

  • Free
  • Subscription

Starting from

£99,00/month

  • Free
  • Subscription

Overall rating

4,5 /5
(2 217)
Ease of Use
4,5/5
Features & Functionality
4,3/5
Customer Service
4,6/5
Value for Money
4,4/5

Overall rating

4,3 /5
(29)
Ease of Use
4,1/5
Features & Functionality
4,1/5
Customer Service
4,7/5
Value for Money
4,3/5

Total features 167

  • API
  • Absence Management
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Applications Management
  • Archiving & Retention
  • Assignment Management
  • Automatic Lead Distribution
  • Automatic Notifications
  • CRM Integration
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Categorization
  • Chat
  • Client Portal
  • Collaboration Tools
  • Conferencing
  • Contact Database
  • Custom Fields
  • Custom Forms
  • Customer Activity Reporting
  • Customer Complaint Tracking
  • Customer Database
  • Customer Experience Management
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import
  • Data Import/Export
  • Data Migration
  • Drip Marketing
  • Electronic Payments
  • Email Integration
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Database
  • Employee Management
  • Escalation Management
  • Event Management
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • Gamification
  • IVR / Voice Recognition
  • Instant Messaging
  • Member Account Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Country
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Online Forums
  • Performance Reports
  • Prioritizing
  • Project Time Tracking
  • Real Time Monitoring
  • Real Time Updates
  • Reminders
  • Reporting & Statistics
  • Request Assignment
  • Role Management
  • Rules-Based Workflow
  • SLA Management
  • SSL Security
  • Scheduled Reporting
  • Search Functionality
  • Secure Data Storage
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Third Party Integration
  • Time Clock Integration
  • Timer
  • URL Customization
  • Website Integration
  • Website Management
  • Widgets
  • Workflow Management

Total features 67

  • API
  • Absence Management
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Applications Management
  • Archiving & Retention
  • Assignment Management
  • Automatic Lead Distribution
  • Automatic Notifications
  • CRM Integration
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Categorization
  • Chat
  • Client Portal
  • Collaboration Tools
  • Conferencing
  • Contact Database
  • Custom Fields
  • Custom Forms
  • Customer Activity Reporting
  • Customer Complaint Tracking
  • Customer Database
  • Customer Experience Management
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import
  • Data Import/Export
  • Data Migration
  • Drip Marketing
  • Electronic Payments
  • Email Integration
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Database
  • Employee Management
  • Escalation Management
  • Event Management
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • Gamification
  • IVR / Voice Recognition
  • Instant Messaging
  • Member Account Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Country
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Online Forums
  • Performance Reports
  • Prioritizing
  • Project Time Tracking
  • Real Time Monitoring
  • Real Time Updates
  • Reminders
  • Reporting & Statistics
  • Request Assignment
  • Role Management
  • Rules-Based Workflow
  • SLA Management
  • SSL Security
  • Scheduled Reporting
  • Search Functionality
  • Secure Data Storage
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Third Party Integration
  • Time Clock Integration
  • Timer
  • URL Customization
  • Website Integration
  • Website Management
  • Widgets
  • Workflow Management
  • Bitium
  • Constant Contact
  • Eventbrite
  • GoCardless
  • HelpOnClick
  • Instapage
  • Mailchimp
  • Nimble
  • Olark
  • PayPal
  • Bitium
  • Constant Contact
  • Eventbrite
  • GoCardless
  • HelpOnClick
  • Instapage
  • Mailchimp
  • Nimble
  • Olark
  • PayPal