Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.
Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Salesflare is an intelligent CRM for small and medium sized B2B businesses, who want to sell more with less work. Unlike many other CRMs, it's very practical and simple to use. Amongst other things, Salesflare will automate your data input, send email sequences, and assist with following up leads.
Salesflare is an intelligent CRM for small and medium sized B2B businesses, who want to sell more with less work. Unlike many other CRMs, it's very...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$19,00/month

  • Free
  • Subscription

Starting from

US$29,00/month

  • Free
  • Subscription

Overall rating

4,5 /5
(2 236)
Ease of Use
4,5/5
Features & Functionality
4,3/5
Customer Service
4,6/5
Value for Money
4,4/5

Overall rating

4,7 /5
(118)
Ease of Use
4,7/5
Features & Functionality
4,5/5
Customer Service
4,9/5
Value for Money
4,8/5

Total features 128

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Archiving & Retention
  • Assignment Management
  • Auto-Responders
  • Automated Routing
  • Automatic Lead Distribution
  • Batch Processing
  • Bulk Send
  • Business Card/Badge Scanning
  • CAN SPAM Compliance
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Call Management
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Tracking
  • Campaign Analytics
  • Campaign Management
  • Campaign Personalization
  • Case Management
  • Cataloging/Categorization
  • Categorisation/Grouping
  • Chat/Messaging
  • Click Tracking
  • Collaboration Tools
  • Communication Management
  • Community Management
  • Complaint Management
  • Conferencing
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Creation
  • Content Delivery
  • Content Management
  • Contract/License Management
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Complaint Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Connectors
  • Data Extraction
  • Data Import/Export
  • Data Synchronization
  • Decision Support Software
  • Discussions / Forums
  • Dispatch Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Dynamic Modeling
  • Electronic Signature
  • Email Address Extraction
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Employee Management
  • Engagement Analytics
  • Event Tracking
  • Event Triggered Actions
  • Exception Reporting
  • FAQ
  • Feedback Management
  • Field Sales Management
  • File Management
  • File Sharing
  • Forecasting
  • Forms Management
  • Full Text Search
  • Gamification
  • Goal Management
  • Goal Setting / Tracking
  • Graphical Data Presentation
  • Help Desk Management
  • Historical Reporting
  • IT Asset Management
  • IVR / Voice Recognition
  • Inbox Management
  • Interaction Tracking
  • Internal Chat Integration
  • Issue Auditing
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Lead Capture
  • Lead Database Integration
  • Lead Distribution
  • Lead Engagement
  • Lead Generation
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Lead Verification/Validation
  • Leave Tracking
  • List Management
  • Live Chat
  • Macros/Templated Responses
  • Mail Merge
  • Marketing Automation
  • Meeting Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Mobile Optimized Emails
  • Modeling & Simulation
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Country
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Negative Feedback Management
  • Network Monitoring
  • Online Forums
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Prioritization
  • Progress Tracking
  • Project Management
  • Project Planning/Scheduling
  • Project Time Tracking
  • Project Tracking
  • Prospecting Tools
  • Queue Management
  • QuickBooks Integration
  • Quota Management
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Recurring Issues
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Request Assignment
  • Revenue Management
  • Rich Text Editor
  • Role-Based Permissions
  • Routing
  • Rules-Based Workflow
  • SSL Security
  • Sales Automation
  • Sales Forecasting
  • Sales Management
  • Sales Onboarding & Training
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduled / Automated Reports
  • Scheduling
  • Screen Sharing
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Session Recording
  • Shared Contacts
  • Single Sign On
  • Social Media Integration
  • Social Media Monitoring
  • Source Tracking
  • Statistical Analysis
  • Status Tracking
  • Subscriber Management
  • Subscription Management
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Target Account Identification
  • Task Management
  • Task Scheduling
  • Template Management
  • Text Editing
  • Third Party Integrations
  • Ticket Management
  • Time Clock
  • Timeline Management
  • Timer
  • To-Do List
  • URL Customization
  • Unsubscribe Database
  • User Management
  • Video Conferencing
  • Virtual Assistant
  • Visitor Tracking
  • WYSIWYG Editor
  • Web-based Deployment
  • Website Integration
  • Widgets
  • Work Order Management
  • Workflow Configuration
  • Workflow Management

Total features 160

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Archiving & Retention
  • Assignment Management
  • Auto-Responders
  • Automated Routing
  • Automatic Lead Distribution
  • Batch Processing
  • Bulk Send
  • Business Card/Badge Scanning
  • CAN SPAM Compliance
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Call Management
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Tracking
  • Campaign Analytics
  • Campaign Management
  • Campaign Personalization
  • Case Management
  • Cataloging/Categorization
  • Categorisation/Grouping
  • Chat/Messaging
  • Click Tracking
  • Collaboration Tools
  • Communication Management
  • Community Management
  • Complaint Management
  • Conferencing
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Creation
  • Content Delivery
  • Content Management
  • Contract/License Management
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Complaint Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Connectors
  • Data Extraction
  • Data Import/Export
  • Data Synchronization
  • Decision Support Software
  • Discussions / Forums
  • Dispatch Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Dynamic Modeling
  • Electronic Signature
  • Email Address Extraction
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Employee Management
  • Engagement Analytics
  • Event Tracking
  • Event Triggered Actions
  • Exception Reporting
  • FAQ
  • Feedback Management
  • Field Sales Management
  • File Management
  • File Sharing
  • Forecasting
  • Forms Management
  • Full Text Search
  • Gamification
  • Goal Management
  • Goal Setting / Tracking
  • Graphical Data Presentation
  • Help Desk Management
  • Historical Reporting
  • IT Asset Management
  • IVR / Voice Recognition
  • Inbox Management
  • Interaction Tracking
  • Internal Chat Integration
  • Issue Auditing
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Lead Capture
  • Lead Database Integration
  • Lead Distribution
  • Lead Engagement
  • Lead Generation
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Lead Verification/Validation
  • Leave Tracking
  • List Management
  • Live Chat
  • Macros/Templated Responses
  • Mail Merge
  • Marketing Automation
  • Meeting Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Mobile Optimized Emails
  • Modeling & Simulation
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Country
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Negative Feedback Management
  • Network Monitoring
  • Online Forums
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Prioritization
  • Progress Tracking
  • Project Management
  • Project Planning/Scheduling
  • Project Time Tracking
  • Project Tracking
  • Prospecting Tools
  • Queue Management
  • QuickBooks Integration
  • Quota Management
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Recurring Issues
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Request Assignment
  • Revenue Management
  • Rich Text Editor
  • Role-Based Permissions
  • Routing
  • Rules-Based Workflow
  • SSL Security
  • Sales Automation
  • Sales Forecasting
  • Sales Management
  • Sales Onboarding & Training
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduled / Automated Reports
  • Scheduling
  • Screen Sharing
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Session Recording
  • Shared Contacts
  • Single Sign On
  • Social Media Integration
  • Social Media Monitoring
  • Source Tracking
  • Statistical Analysis
  • Status Tracking
  • Subscriber Management
  • Subscription Management
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Target Account Identification
  • Task Management
  • Task Scheduling
  • Template Management
  • Text Editing
  • Third Party Integrations
  • Ticket Management
  • Time Clock
  • Timeline Management
  • Timer
  • To-Do List
  • URL Customization
  • Unsubscribe Database
  • User Management
  • Video Conferencing
  • Virtual Assistant
  • Visitor Tracking
  • WYSIWYG Editor
  • Web-based Deployment
  • Website Integration
  • Widgets
  • Work Order Management
  • Workflow Configuration
  • Workflow Management
  • Aircall
  • Ameyo
  • BILLIVING
  • Batchbook
  • Better Proposals
  • Bigcommerce
  • Box
  • CS-Cart
  • Campaign Monitor
  • Capsule
  • ChargeDesk
  • CollabSpot
  • Constant Contact
  • CustomerGauge
  • Dropbox Business
  • Easy Insight
  • Facebook
  • Five9
  • FluentStream
  • FreshBooks
  • Freshworks CRM
  • GitHub
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Contacts
  • Google Drive
  • Google Workspace
  • Harvest
  • HelpOnClick Help Desk Software
  • Highrise
  • HipChat
  • HubSpot Marketing Hub
  • Hubstaff
  • Insightly
  • Jira
  • Keap
  • Klipfolio
  • Localize
  • LogMeIn Rescue
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Nimble
  • Olark
  • OneDrive
  • OneLogin
  • OneSky
  • PayPal
  • PieSync
  • Pipedrive
  • PipelineDeals
  • Pipeliner CRM
  • Pivotal Tracker
  • ProProfs Knowledge Base
  • QuickBooks Online Advanced
  • RingCentral Contact Center
  • SEOshop eCommerce
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Segment
  • Shopify
  • Slack
  • SnapEngage
  • Solve CRM
  • Stripe
  • SugarCRM
  • SurveyMonkey
  • Talkdesk
  • Teamwork
  • Time Doctor
  • Transifex
  • Trello
  • Twitter
  • Userlike
  • WooCommerce
  • Woopra
  • WordPress
  • WorkflowMax
  • Xero
  • Zapier
  • Zendesk
  • Zoho CRM
  • elevio
  • iCloud
  • iContact
  • ilos
  • iorad
  • Aircall
  • Ameyo
  • BILLIVING
  • Batchbook
  • Better Proposals
  • Bigcommerce
  • Box
  • CS-Cart
  • Campaign Monitor
  • Capsule
  • ChargeDesk
  • CollabSpot
  • Constant Contact
  • CustomerGauge
  • Dropbox Business
  • Easy Insight
  • Facebook
  • Five9
  • FluentStream
  • FreshBooks
  • Freshworks CRM
  • GitHub
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Contacts
  • Google Drive
  • Google Workspace
  • Harvest
  • HelpOnClick Help Desk Software
  • Highrise
  • HipChat
  • HubSpot Marketing Hub
  • Hubstaff
  • Insightly
  • Jira
  • Keap
  • Klipfolio
  • Localize
  • LogMeIn Rescue
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Nimble
  • Olark
  • OneDrive
  • OneLogin
  • OneSky
  • PayPal
  • PieSync
  • Pipedrive
  • PipelineDeals
  • Pipeliner CRM
  • Pivotal Tracker
  • ProProfs Knowledge Base
  • QuickBooks Online Advanced
  • RingCentral Contact Center
  • SEOshop eCommerce
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Segment
  • Shopify
  • Slack
  • SnapEngage
  • Solve CRM
  • Stripe
  • SugarCRM
  • SurveyMonkey
  • Talkdesk
  • Teamwork
  • Time Doctor
  • Transifex
  • Trello
  • Twitter
  • Userlike
  • WooCommerce
  • Woopra
  • WordPress
  • WorkflowMax
  • Xero
  • Zapier
  • Zendesk
  • Zoho CRM
  • elevio
  • iCloud
  • iContact
  • ilos
  • iorad