Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.
Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
Survio is a web-based solution designed to help individuals and businesses create surveys to gather client and employee feedback in order to measure customer satisfaction and enhance services. It lets users utilize survey templates and build, distribute, and manage surveys via mobile devices.
Survio is a web-based solution designed to help individuals and businesses create surveys to gather client and employee feedback in order to measure...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Starting from

US$19,00/month

  • Free
  • Subscription

Starting from

€29,00/month

  • Free
  • Subscription

Overall rating

4,5 /5
(2 223)
Ease of Use
4,5/5
Features & Functionality
4,3/5
Customer Service
4,6/5
Value for Money
4,4/5

Overall rating

4,5 /5
(235)
Ease of Use
4,7/5
Features & Functionality
4,4/5
Customer Service
4,6/5
Value for Money
3,9/5

Total features 91

  • API
  • Absence Management
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Analytics
  • Archiving & Retention
  • Assignment Management
  • Automatic Backup
  • Automatic Lead Distribution
  • Automatic Notifications
  • Backup Management
  • CRM Integration
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Categorization
  • Chat
  • Collaboration Tools
  • Conferencing
  • Custom Fields
  • Custom Forms
  • Customer Activity Reporting
  • Customer Complaint Tracking
  • Customer Experience Management
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Desktop Notifications
  • Distribution Management
  • Email Alerts
  • Email Integration
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Management
  • Escalation Management
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • Gamification
  • IVR / Voice Recognition
  • Instant Messaging
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Country
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Online Forums
  • Performance Reports
  • Prioritizing
  • Project Time Tracking
  • Question Branching
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Reminders
  • Reporting & Statistics
  • Request Assignment
  • Role Management
  • Rules-Based Workflow
  • SLA Management
  • SSL Security
  • Scheduled Reporting
  • Search Functionality
  • Self Service Portal
  • Single Sign On
  • Social Advertising
  • Social Media Integration
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Third Party Integration
  • Time Clock Integration
  • Timer
  • URL Customization
  • Website Integration
  • Widgets
  • Workflow Management

Total features 34

  • API
  • Absence Management
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Analytics
  • Archiving & Retention
  • Assignment Management
  • Automatic Backup
  • Automatic Lead Distribution
  • Automatic Notifications
  • Backup Management
  • CRM Integration
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Categorization
  • Chat
  • Collaboration Tools
  • Conferencing
  • Custom Fields
  • Custom Forms
  • Customer Activity Reporting
  • Customer Complaint Tracking
  • Customer Experience Management
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Desktop Notifications
  • Distribution Management
  • Email Alerts
  • Email Integration
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Management
  • Escalation Management
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • Gamification
  • IVR / Voice Recognition
  • Instant Messaging
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Country
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Online Forums
  • Performance Reports
  • Prioritizing
  • Project Time Tracking
  • Question Branching
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Reminders
  • Reporting & Statistics
  • Request Assignment
  • Role Management
  • Rules-Based Workflow
  • SLA Management
  • SSL Security
  • Scheduled Reporting
  • Search Functionality
  • Self Service Portal
  • Single Sign On
  • Social Advertising
  • Social Media Integration
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Third Party Integration
  • Time Clock Integration
  • Timer
  • URL Customization
  • Website Integration
  • Widgets
  • Workflow Management
  • Bitium
  • Constant Contact
  • Dropbox Business
  • Google Analytics
  • Google Drive
  • HelpOnClick
  • Instapage
  • Microsoft OneDrive
  • Nimble
  • Olark
  • Bitium
  • Constant Contact
  • Dropbox Business
  • Google Analytics
  • Google Drive
  • HelpOnClick
  • Instapage
  • Microsoft OneDrive
  • Nimble
  • Olark