Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.
Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Sell tickets online with Ticket Tailor - an event ticketing platform famous for low fees, a simple to use and feature rich platform, and exceptional customer support. Start selling tickets today for your festival, venue, charity fundraiser, concert, conference and more!
Sell tickets online with Ticket Tailor - an event ticketing platform famous for low fees, a simple to use and feature rich platform, and exceptional...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$19,00/month

  • Free
  • Subscription

Starting from

US$0,26/month

  • Free
  • Subscription

Overall rating

4,5 /5
(2 236)
Ease of Use
4,5/5
Features & Functionality
4,3/5
Customer Service
4,6/5
Value for Money
4,4/5

Overall rating

4,9 /5
(362)
Ease of Use
4,8/5
Features & Functionality
4,6/5
Customer Service
4,8/5
Value for Money
4,8/5

Total features 128

  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Archiving & Retention
  • Assignment Management
  • Attendee Management
  • Attendee Segmentation
  • Attendee Tracking
  • Automated Routing
  • Automatic Lead Distribution
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • CRM
  • Call Center Management
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Case Management
  • Cataloging/Categorization
  • Categorisation/Grouping
  • Chat/Messaging
  • Client Management
  • Collaboration Tools
  • Communication Management
  • Community Management
  • Complaint Management
  • Concessions Management
  • Conferences/Conventions
  • Conferencing
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Content Creation
  • Content Management
  • Credit Card Processing
  • Customer Activity Tracking
  • Customer Complaint Tracking
  • Customer Data Management
  • Customer Database
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Import/Export
  • Data Synchronization
  • Decision Support Software
  • Discount Management
  • Discussions / Forums
  • Dispatch Management
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Employee Management
  • Event Calendar
  • Event Logs
  • Event Management
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • Event Triggered Actions
  • Exhibit/Vendor Management
  • Feedback Management
  • File Sharing
  • Forms Management
  • Full Text Search
  • Gamification
  • Group Registration
  • Guest List Management
  • Guest List Search
  • IT Asset Management
  • IVR / Voice Recognition
  • Interaction Tracking
  • Issue Auditing
  • Issue Management
  • Issue Tracking
  • Kiosk Ticketing
  • Knowledge Base Management
  • Knowledge Management
  • Labeling
  • Leave Tracking
  • Live Chat
  • Macros/Templated Responses
  • Mobile Access
  • Mobile Ticketing
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Country
  • Multi-Event
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Negative Feedback Management
  • Network Monitoring
  • Online Forums
  • Online Payments
  • Online Registration
  • Online Ticketing
  • Onsite Registration
  • Onsite Ticketing
  • Order Management
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Predictive Analytics
  • Print-at-Home
  • Prioritization
  • Project Management
  • Project Planning/Scheduling
  • Project Time Tracking
  • Promotions Management
  • QR Codes
  • Queue Management
  • Real Time Data
  • Real Time Monitoring
  • Real-Time Chat
  • Real-time Updates
  • Recurring Issues
  • Refund Management
  • Registration Management
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Request Assignment
  • Reserved Seating
  • Role-Based Permissions
  • Routing
  • Rules-Based Workflow
  • SSL Security
  • Sales Management
  • Sales Reports
  • Scheduled / Automated Reports
  • Scheduling
  • Screen Sharing
  • Search/Filter
  • Season Tickets
  • Seating Map
  • Self Check-in/Check-out
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Session Recording
  • Single Sign On
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Text Editing
  • Third Party Integrations
  • Ticket Management
  • Ticket Reservations
  • Ticketing
  • Time Clock
  • Timer
  • URL Customization
  • Vendor Management
  • Virtual Assistant
  • Wait List Management
  • Web Forms
  • Website Integration
  • Website Management
  • Weddings/Parties
  • Widgets
  • Work Order Management
  • Workflow Configuration
  • Workflow Management
  • eCommerce Management

Total features 90

  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Archiving & Retention
  • Assignment Management
  • Attendee Management
  • Attendee Segmentation
  • Attendee Tracking
  • Automated Routing
  • Automatic Lead Distribution
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • CRM
  • Call Center Management
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Case Management
  • Cataloging/Categorization
  • Categorisation/Grouping
  • Chat/Messaging
  • Client Management
  • Collaboration Tools
  • Communication Management
  • Community Management
  • Complaint Management
  • Concessions Management
  • Conferences/Conventions
  • Conferencing
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Content Creation
  • Content Management
  • Credit Card Processing
  • Customer Activity Tracking
  • Customer Complaint Tracking
  • Customer Data Management
  • Customer Database
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Import/Export
  • Data Synchronization
  • Decision Support Software
  • Discount Management
  • Discussions / Forums
  • Dispatch Management
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Employee Management
  • Event Calendar
  • Event Logs
  • Event Management
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • Event Triggered Actions
  • Exhibit/Vendor Management
  • Feedback Management
  • File Sharing
  • Forms Management
  • Full Text Search
  • Gamification
  • Group Registration
  • Guest List Management
  • Guest List Search
  • IT Asset Management
  • IVR / Voice Recognition
  • Interaction Tracking
  • Issue Auditing
  • Issue Management
  • Issue Tracking
  • Kiosk Ticketing
  • Knowledge Base Management
  • Knowledge Management
  • Labeling
  • Leave Tracking
  • Live Chat
  • Macros/Templated Responses
  • Mobile Access
  • Mobile Ticketing
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Country
  • Multi-Event
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Negative Feedback Management
  • Network Monitoring
  • Online Forums
  • Online Payments
  • Online Registration
  • Online Ticketing
  • Onsite Registration
  • Onsite Ticketing
  • Order Management
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Predictive Analytics
  • Print-at-Home
  • Prioritization
  • Project Management
  • Project Planning/Scheduling
  • Project Time Tracking
  • Promotions Management
  • QR Codes
  • Queue Management
  • Real Time Data
  • Real Time Monitoring
  • Real-Time Chat
  • Real-time Updates
  • Recurring Issues
  • Refund Management
  • Registration Management
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Request Assignment
  • Reserved Seating
  • Role-Based Permissions
  • Routing
  • Rules-Based Workflow
  • SSL Security
  • Sales Management
  • Sales Reports
  • Scheduled / Automated Reports
  • Scheduling
  • Screen Sharing
  • Search/Filter
  • Season Tickets
  • Seating Map
  • Self Check-in/Check-out
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Session Recording
  • Single Sign On
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Text Editing
  • Third Party Integrations
  • Ticket Management
  • Ticket Reservations
  • Ticketing
  • Time Clock
  • Timer
  • URL Customization
  • Vendor Management
  • Virtual Assistant
  • Wait List Management
  • Web Forms
  • Website Integration
  • Website Management
  • Weddings/Parties
  • Widgets
  • Work Order Management
  • Workflow Configuration
  • Workflow Management
  • eCommerce Management
  • Aircall
  • Ameyo
  • BILLIVING
  • Batchbook
  • Bigcommerce
  • Box
  • CS-Cart
  • Campaign Monitor
  • Capsule
  • ChargeDesk
  • CollabSpot
  • Constant Contact
  • CustomerGauge
  • Dropbox Business
  • Easy Insight
  • Facebook
  • Five9
  • FluentStream
  • FreshBooks
  • Freshworks CRM
  • GitHub
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Contacts
  • Google Drive
  • Google Workspace
  • Harvest
  • HelpOnClick Help Desk Software
  • Highrise
  • HipChat
  • HubSpot Marketing Hub
  • Hubstaff
  • Insightly
  • Jira
  • Keap
  • Klipfolio
  • Localize
  • LogMeIn Rescue
  • Magento Commerce
  • Mailchimp
  • Nimble
  • Olark
  • OneDrive
  • OneLogin
  • OneSky
  • PayPal
  • Pipedrive
  • PipelineDeals
  • Pipeliner CRM
  • Pivotal Tracker
  • ProProfs Knowledge Base
  • QuickBooks Online Advanced
  • RingCentral Contact Center
  • SEOshop eCommerce
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Segment
  • Shopify
  • Slack
  • SnapEngage
  • Solve CRM
  • Squarespace
  • Stripe
  • SugarCRM
  • SurveyMonkey
  • Talkdesk
  • Time Doctor
  • Transifex
  • Twitter
  • Userlike
  • Weebly
  • Wix
  • WooCommerce
  • Woopra
  • WordPress
  • WorkflowMax
  • Xero
  • Zapier
  • Zoho CRM
  • elevio
  • iContact
  • ilos
  • iorad
  • Aircall
  • Ameyo
  • BILLIVING
  • Batchbook
  • Bigcommerce
  • Box
  • CS-Cart
  • Campaign Monitor
  • Capsule
  • ChargeDesk
  • CollabSpot
  • Constant Contact
  • CustomerGauge
  • Dropbox Business
  • Easy Insight
  • Facebook
  • Five9
  • FluentStream
  • FreshBooks
  • Freshworks CRM
  • GitHub
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Contacts
  • Google Drive
  • Google Workspace
  • Harvest
  • HelpOnClick Help Desk Software
  • Highrise
  • HipChat
  • HubSpot Marketing Hub
  • Hubstaff
  • Insightly
  • Jira
  • Keap
  • Klipfolio
  • Localize
  • LogMeIn Rescue
  • Magento Commerce
  • Mailchimp
  • Nimble
  • Olark
  • OneDrive
  • OneLogin
  • OneSky
  • PayPal
  • Pipedrive
  • PipelineDeals
  • Pipeliner CRM
  • Pivotal Tracker
  • ProProfs Knowledge Base
  • QuickBooks Online Advanced
  • RingCentral Contact Center
  • SEOshop eCommerce
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Segment
  • Shopify
  • Slack
  • SnapEngage
  • Solve CRM
  • Squarespace
  • Stripe
  • SugarCRM
  • SurveyMonkey
  • Talkdesk
  • Time Doctor
  • Transifex
  • Twitter
  • Userlike
  • Weebly
  • Wix
  • WooCommerce
  • Woopra
  • WordPress
  • WorkflowMax
  • Xero
  • Zapier
  • Zoho CRM
  • elevio
  • iContact
  • ilos
  • iorad