Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.
Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
YetiForce is an innovative and versatile CRM system that collects all information related to the most important business processes, such as sales, marketing, projects, accounting, support, logistics, and many more. It is truly open source and always free-to-use for unlimited number of users.
YetiForce is an innovative and versatile CRM system that collects all information related to the most important business processes, such as sales,...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Starting from

US$19,00/month

  • Free
  • Open Source
  • Subscription

Starting from

N/A

  • Free
  • Open Source
  • Subscription

Overall rating

4,5 /5
(2 228)
Ease of Use
4,5/5
Features & Functionality
4,3/5
Customer Service
4,6/5
Value for Money
4,4/5

Overall rating

4,8 /5
(50)
Ease of Use
4,6/5
Features & Functionality
4,6/5
Customer Service
4,6/5
Value for Money
4,7/5

Total features 91

  • API
  • Absence Management
  • Access Control
  • Accounting Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts / Escalation
  • Archiving & Retention
  • Asset Management
  • Assignment Management
  • Audit Trail
  • Automated Billing
  • Automated Sales
  • Automated Scheduling
  • Automatic Lead Distribution
  • Automatic Notifications
  • Barcode Generation
  • Barcode Printing
  • Billing & Invoicing
  • Booking Management
  • Bug Tracking
  • CRM Integration
  • Calendar Management
  • Call Center Management
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Tracking
  • Campaign Planning
  • Campaign Segmentation
  • Cash Management
  • Categorization
  • Charting
  • Chat
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting
  • Conferencing
  • Contact Database
  • Contact History
  • Cost Tracking
  • Currency Conversion
  • Custom Development
  • Custom Fields
  • Custom Forms
  • Customer Activity Reporting
  • Customer Complaint Tracking
  • Customer Database
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Migration
  • Data Visualization
  • Database Integration
  • Desktop Notifications
  • Document Storage
  • Drag & Drop Interface
  • Duplicate Detection
  • Email Alerts
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Database
  • Employee Management
  • Escalation Management
  • Event Calendar
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • Follow-up Scheduling
  • Full Text Search
  • Gamification
  • Gantt Charts
  • Geolocation
  • Help Desk Management
  • History Tracking
  • IVR / Voice Recognition
  • Instant Messaging
  • Invoice Management
  • Knowledge Base Management
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Country
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Online Forums
  • Opportunity Management
  • Order Management
  • Password Management
  • Performance Reports
  • Pipeline Management
  • Prioritizing
  • Pro Forma Invoices
  • Product Data Management
  • Project Accounting
  • Project Time Tracking
  • Projections
  • Purchase Order Management
  • Quote Management
  • Real Time Monitoring
  • Real Time Updates
  • Reminders
  • Remote Access
  • Reporting & Statistics
  • Request Assignment
  • Reservations Management
  • Role Management
  • Role-Based Permissions
  • Room Booking
  • Rules-Based Workflow
  • SLA Management
  • SSL Security
  • Sales Reporting
  • Scheduled Reporting
  • Search Functionality
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Third Party Integration
  • Time Clock Integration
  • Timer
  • To-Do List
  • URL Customization
  • Website Integration
  • Widgets
  • Workflow Management

Total features 100

  • API
  • Absence Management
  • Access Control
  • Accounting Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts / Escalation
  • Archiving & Retention
  • Asset Management
  • Assignment Management
  • Audit Trail
  • Automated Billing
  • Automated Sales
  • Automated Scheduling
  • Automatic Lead Distribution
  • Automatic Notifications
  • Barcode Generation
  • Barcode Printing
  • Billing & Invoicing
  • Booking Management
  • Bug Tracking
  • CRM Integration
  • Calendar Management
  • Call Center Management
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Tracking
  • Campaign Planning
  • Campaign Segmentation
  • Cash Management
  • Categorization
  • Charting
  • Chat
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting
  • Conferencing
  • Contact Database
  • Contact History
  • Cost Tracking
  • Currency Conversion
  • Custom Development
  • Custom Fields
  • Custom Forms
  • Customer Activity Reporting
  • Customer Complaint Tracking
  • Customer Database
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Migration
  • Data Visualization
  • Database Integration
  • Desktop Notifications
  • Document Storage
  • Drag & Drop Interface
  • Duplicate Detection
  • Email Alerts
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Database
  • Employee Management
  • Escalation Management
  • Event Calendar
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • Follow-up Scheduling
  • Full Text Search
  • Gamification
  • Gantt Charts
  • Geolocation
  • Help Desk Management
  • History Tracking
  • IVR / Voice Recognition
  • Instant Messaging
  • Invoice Management
  • Knowledge Base Management
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Country
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Online Forums
  • Opportunity Management
  • Order Management
  • Password Management
  • Performance Reports
  • Pipeline Management
  • Prioritizing
  • Pro Forma Invoices
  • Product Data Management
  • Project Accounting
  • Project Time Tracking
  • Projections
  • Purchase Order Management
  • Quote Management
  • Real Time Monitoring
  • Real Time Updates
  • Reminders
  • Remote Access
  • Reporting & Statistics
  • Request Assignment
  • Reservations Management
  • Role Management
  • Role-Based Permissions
  • Room Booking
  • Rules-Based Workflow
  • SLA Management
  • SSL Security
  • Sales Reporting
  • Scheduled Reporting
  • Search Functionality
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Third Party Integration
  • Time Clock Integration
  • Timer
  • To-Do List
  • URL Customization
  • Website Integration
  • Widgets
  • Workflow Management
  • 1CRM
  • Atmail
  • Bitium
  • Callture Virtual PBX
  • Constant Contact
  • Google Maps
  • HelpOnClick
  • ICTBroadcast
  • Instapage
  • Microsoft Outlook
  • 1CRM
  • Atmail
  • Bitium
  • Callture Virtual PBX
  • Constant Contact
  • Google Maps
  • HelpOnClick
  • ICTBroadcast
  • Instapage
  • Microsoft Outlook