Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.
Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
Negotiatus is purchasing software that is transforming the way business administrators and users place orders, control spend, and submit payment across their vendors.
Negotiatus is purchasing software that is transforming the way business administrators and users place orders, control spend, and submit payment...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Starting from

US$19,00/month

  • Free
  • Subscription

Starting from

N/A

  • Free
  • Subscription

Overall rating

4,5 /5
(2 217)
Ease of Use
4,5/5
Features & Functionality
4,3/5
Customer Service
4,6/5
Value for Money
4,4/5

Overall rating

4,8 /5
(10)
Ease of Use
4,6/5
Features & Functionality
4,4/5
Customer Service
5/5
Value for Money
4,6/5

Total features 167

  • API
  • Absence Management
  • Access Control
  • Accounting Management
  • Activity Dashboard
  • Activity Tracking
  • Archiving & Retention
  • Assignment Management
  • Automatic Lead Distribution
  • Automatic Notifications
  • Budget Control
  • CRM Integration
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Categorization
  • Chat
  • Collaboration Tools
  • Conferencing
  • Custom Fields
  • Custom Forms
  • Customer Activity Reporting
  • Customer Complaint Tracking
  • Customer Experience Management
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Delivery Tracking
  • Email Integration
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Management
  • Escalation Management
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • Financial Management
  • Gamification
  • IVR / Voice Recognition
  • Instant Messaging
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Country
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Online Forums
  • Order Entry
  • Order Tracking
  • Performance Reports
  • Prioritizing
  • Project Time Tracking
  • Purchasing Management
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Updates
  • Receiving
  • Reminders
  • Reporting & Statistics
  • Request Assignment
  • Role Management
  • Rules-Based Workflow
  • SLA Management
  • SSL Security
  • Scheduled Reporting
  • Search Functionality
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Spend Analysis
  • Spend Control
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Third Party Integration
  • Time Clock Integration
  • Timer
  • URL Customization
  • Vendor Management
  • Website Integration
  • Widgets
  • Workflow Management

Total features 24

  • API
  • Absence Management
  • Access Control
  • Accounting Management
  • Activity Dashboard
  • Activity Tracking
  • Archiving & Retention
  • Assignment Management
  • Automatic Lead Distribution
  • Automatic Notifications
  • Budget Control
  • CRM Integration
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Categorization
  • Chat
  • Collaboration Tools
  • Conferencing
  • Custom Fields
  • Custom Forms
  • Customer Activity Reporting
  • Customer Complaint Tracking
  • Customer Experience Management
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Delivery Tracking
  • Email Integration
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Management
  • Escalation Management
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • Financial Management
  • Gamification
  • IVR / Voice Recognition
  • Instant Messaging
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Country
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Online Forums
  • Order Entry
  • Order Tracking
  • Performance Reports
  • Prioritizing
  • Project Time Tracking
  • Purchasing Management
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Updates
  • Receiving
  • Reminders
  • Reporting & Statistics
  • Request Assignment
  • Role Management
  • Rules-Based Workflow
  • SLA Management
  • SSL Security
  • Scheduled Reporting
  • Search Functionality
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Spend Analysis
  • Spend Control
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Third Party Integration
  • Time Clock Integration
  • Timer
  • URL Customization
  • Vendor Management
  • Website Integration
  • Widgets
  • Workflow Management
  • Bitium
  • Constant Contact
  • HelpOnClick
  • Instapage
  • Nimble
  • Olark
  • Pipeliner CRM
  • QuickBooks Online Advanced
  • SeamlessGov
  • WorkflowMax
  • Bitium
  • Constant Contact
  • HelpOnClick
  • Instapage
  • Nimble
  • Olark
  • Pipeliner CRM
  • QuickBooks Online Advanced
  • SeamlessGov
  • WorkflowMax