Freshdesk

Online helpdesk system and customer service software
(2216 reviews)
Visit Website

Mobile Team Manager

Job management software for small to large field teams
(10 reviews)
Learn More

Overview

Overview

Overview

Platforms Supported

Platforms Supported

Platforms Supported

Web Based Web Based
Web Based
iPhone App iPhone App
iPhone App
Android App Android App
Android App
Windows App Windows App
Windows App

Support Options

Support Options

Support Options

FAQs FAQs
FAQs
Forum Forum
Forum
Knowledge Base Knowledge Base
Knowledge Base
Online Support Online Support
Online Support
Phone Support Phone Support
Phone Support
Video Tutorials Video Tutorials
Video Tutorials

Pricing

Pricing

Pricing

Starting From

Starting From

Starting From

US$19,00/month
A$19,90/month
Free Free
Free
Subscription Subscription
Subscription

Reviews

Reviews

Reviews

Overall rating Overall rating
Overall rating
Ease of use Ease of use
Ease of use
Value for money Value for money
Value for money
Customer support Customer support
Customer support

Features

Features

Features

API API
API
Absence Management Absence Management
Absence Management
Access Control Access Control
Access Control
Activity Dashboard Activity Dashboard
Activity Dashboard
Activity Tracking Activity Tracking
Activity Tracking
Alerts / Escalation Alerts / Escalation
Alerts / Escalation
Appointment Management Appointment Management
Appointment Management
Approval Process Control Approval Process Control
Approval Process Control
Archiving & Retention Archiving & Retention
Archiving & Retention
Asset Management Asset Management
Asset Management
Assignment Management Assignment Management
Assignment Management
Automated Scheduling Automated Scheduling
Automated Scheduling
Automatic Lead Distribution Automatic Lead Distribution
Automatic Lead Distribution
Automatic Notifications Automatic Notifications
Automatic Notifications
Billing & Invoicing Billing & Invoicing
Billing & Invoicing
CRM Integration CRM Integration
CRM Integration
Calendar Management Calendar Management
Calendar Management
Call Monitoring Call Monitoring
Call Monitoring
Call Recording Call Recording
Call Recording
Call Routing Call Routing
Call Routing
Categorization Categorization
Categorization
Chat Chat
Chat
Collaboration Tools Collaboration Tools
Collaboration Tools
Conferencing Conferencing
Conferencing
Contact Database Contact Database
Contact Database
Contractor Management Contractor Management
Contractor Management
Custom Fields Custom Fields
Custom Fields
Custom Forms Custom Forms
Custom Forms
Customer Activity Reporting Customer Activity Reporting
Customer Activity Reporting
Customer Complaint Tracking Customer Complaint Tracking
Customer Complaint Tracking
Customer Database Customer Database
Customer Database
Customer Experience Management Customer Experience Management
Customer Experience Management
Customizable Branding Customizable Branding
Customizable Branding
Customizable Reporting Customizable Reporting
Customizable Reporting
Customizable Templates Customizable Templates
Customizable Templates
Data Import/Export Data Import/Export
Data Import/Export
Document Management Document Management
Document Management
Document Storage Document Storage
Document Storage
Drag & Drop Interface Drag & Drop Interface
Drag & Drop Interface
Electronic Signature Capture Electronic Signature Capture
Electronic Signature Capture
Email Integration Email Integration
Email Integration
Email Notifications Email Notifications
Email Notifications
Email Templates Email Templates
Email Templates
Email Tracking Email Tracking
Email Tracking
Employee Database Employee Database
Employee Database
Employee Management Employee Management
Employee Management
Escalation Management Escalation Management
Escalation Management
Event Triggered Actions Event Triggered Actions
Event Triggered Actions
Feedback Collection Feedback Collection
Feedback Collection
Feedback Management Feedback Management
Feedback Management
Forms Management Forms Management
Forms Management
GPS GPS
GPS
Gamification Gamification
Gamification
Geolocation Geolocation
Geolocation
IVR / Voice Recognition IVR / Voice Recognition
IVR / Voice Recognition
Instant Messaging Instant Messaging
Instant Messaging
Job Management Job Management
Job Management
Job Scheduling Job Scheduling
Job Scheduling
Job Tracking Job Tracking
Job Tracking
Labor Projection Labor Projection
Labor Projection
Leave Tracking Leave Tracking
Leave Tracking
Mobile Workforce Control Mobile Workforce Control
Mobile Workforce Control
Monitoring Monitoring
Monitoring
Multi-Channel Communication Multi-Channel Communication
Multi-Channel Communication
Multi-Channel Management Multi-Channel Management
Multi-Channel Management
Multi-Country Multi-Country
Multi-Country
Multi-Language Multi-Language
Multi-Language
Multi-Location Multi-Location
Multi-Location
Multiple User Accounts Multiple User Accounts
Multiple User Accounts
Offline Access Offline Access
Offline Access
Online Forums Online Forums
Online Forums
Payroll Management Payroll Management
Payroll Management
Performance Appraisal Performance Appraisal
Performance Appraisal
Performance Reports Performance Reports
Performance Reports
Permission Management Permission Management
Permission Management
Prioritizing Prioritizing
Prioritizing
Productivity Reporting Productivity Reporting
Productivity Reporting
Project Time Tracking Project Time Tracking
Project Time Tracking
Real Time Analytics Real Time Analytics
Real Time Analytics
Real Time Data Real Time Data
Real Time Data
Real Time Monitoring Real Time Monitoring
Real Time Monitoring
Real Time Notifications Real Time Notifications
Real Time Notifications
Real Time Updates Real Time Updates
Real Time Updates
Reminders Reminders
Reminders
Reporting & Statistics Reporting & Statistics
Reporting & Statistics
Request Assignment Request Assignment
Request Assignment
Resource Allocation Resource Allocation
Resource Allocation
Resource Management Resource Management
Resource Management
Role Management Role Management
Role Management
Rules-Based Workflow Rules-Based Workflow
Rules-Based Workflow
SLA Management SLA Management
SLA Management
SSL Security SSL Security
SSL Security
Scheduled Reporting Scheduled Reporting
Scheduled Reporting
Search Functionality Search Functionality
Search Functionality
Self Service Portal Self Service Portal
Self Service Portal
Single Sign On Single Sign On
Single Sign On
Skills Tracking Skills Tracking
Skills Tracking
Social Media Integration Social Media Integration
Social Media Integration
Status Reporting Status Reporting
Status Reporting
Status Tracking Status Tracking
Status Tracking
Summary Reports Summary Reports
Summary Reports
Support Ticket Management Support Ticket Management
Support Ticket Management
Support Ticket Tracking Support Ticket Tracking
Support Ticket Tracking
Surveys & Feedback Surveys & Feedback
Surveys & Feedback
Tagging Tagging
Tagging
Third Party Integration Third Party Integration
Third Party Integration
Time Clock Integration Time Clock Integration
Time Clock Integration
Time Off Requests Time Off Requests
Time Off Requests
Timer Timer
Timer
Timesheets Timesheets
Timesheets
URL Customization URL Customization
URL Customization
User Management User Management
User Management
Web Forms Web Forms
Web Forms
Website Integration Website Integration
Website Integration
Widgets Widgets
Widgets
Work Order Management Work Order Management
Work Order Management
Workflow Management Workflow Management
Workflow Management

Integrations

Integrations

Integrations

Bitium Bitium
Bitium
Connect Fleet Connect Fleet
Connect Fleet
Constant Contact Constant Contact
Constant Contact
HelpOnClick Live Chat Software HelpOnClick Live Chat Software
HelpOnClick Live Chat Software
Instapage Instapage
Instapage
Nimble Nimble
Nimble
Olark Olark
Olark
Pipeliner CRM Pipeliner CRM
Pipeliner CRM
SeamlessGov SeamlessGov
SeamlessGov
WorkflowMax WorkflowMax
WorkflowMax
Zapier Zapier
Zapier