Freshdesk vs LiveChat

 

Freshdesk

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LiveChat

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Overview

Platforms Supported

Web Based
iPhone App
Android App
Windows App

Support Options

FAQs
Forum
Knowledge Base
Online Support
Phone Support
Video Tutorials

Pricing

Starting From

€19,00/month US$16,00/month
Free
Subscription

Reviews

Overall rating
Ease of use
Value for money
Customer support

Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Automatic Reminders
CRM Integration
Chat
Contact History
Custom Fields
Customizable Branding
Customizable Reporting
Customizable Templates
Data Import/Export
Email Integration
Instant Messaging
Multi-Channel Communication
Real Time Monitoring
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Ticket Management

Integrations

ActiveCampaign
Bitium
Campaign Monitor
Cayzu
Constant Contact
HelpOnClick Live Chat Software
Instapage
Logicbox
Nimble
Olark live chat
Pipeliner CRM
SeamlessGov
Talkdesk
Toonimo
VidGrid
Vision Helpdesk
WorkflowMax
Zapier
Zendesk
amoCRM