Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.
Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
Microsoft Dynamics 365 Business Central, formerly Dynamics NAV, is an enterprise resource planning (ERP) solution for small and medium sized businesses. The platform enables businesses to manage finances, projects, sales, customer relationships, manufacturing, supply chains, analytics, and more.
Microsoft Dynamics 365 Business Central, formerly Dynamics NAV, is an enterprise resource planning (ERP) solution for small and medium sized...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Starting from

US$19,00/month

  • Free
  • Subscription

Starting from

US$8,00/month

  • Free
  • Subscription

Overall rating

4,5 /5
(2 214)
Ease of Use
4,5/5
Features & Functionality
4,3/5
Customer Service
4,6/5
Value for Money
4,4/5

Overall rating

3,7 /5
(85)
Ease of Use
3,3/5
Features & Functionality
3,6/5
Customer Service
3,5/5
Value for Money
3,3/5

Total features 91

  • API
  • Absence Management
  • Access Control
  • Accounting Management
  • Activity Dashboard
  • Activity Tracking
  • Archiving & Retention
  • Assignment Management
  • Automatic Lead Distribution
  • Automatic Notifications
  • Bank Reconciliation
  • Bills of Material
  • Budgeting
  • Business Intelligence
  • CRM Integration
  • Calendar Management
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Campaign Management
  • Capacity Management
  • Cash Flow Management
  • Cash Management
  • Categorization
  • Chat
  • Collaboration Tools
  • Conferencing
  • Configuration Management
  • Consolidation / Roll-Up
  • Contact Management
  • Contract Management
  • Custom Fields
  • Custom Forms
  • Customer Activity Reporting
  • Customer Complaint Tracking
  • Customer Experience Management
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Demand Forecasting
  • Dispatch Management
  • Document Management
  • Email Integration
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Management
  • Escalation Management
  • Estimating
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • Financial Management
  • Fixed Asset Management
  • Gamification
  • General Ledger
  • HR Management
  • IVR / Voice Recognition
  • Instant Messaging
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Management
  • Lead Management
  • Microsoft Outlook Integration
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Country
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Online Forums
  • Opportunity Management
  • Performance Reports
  • Planning Tools
  • Price Management
  • Prioritizing
  • Production Control
  • Production Tracking
  • Project Management
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Purchase Order Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Reminders
  • Reporting & Statistics
  • Request Assignment
  • Resource Allocation
  • Returns Management
  • Role Management
  • Rules-Based Workflow
  • SLA Management
  • SSL Security
  • Sales Forecasting
  • Sales Orders
  • Sales Tax Management
  • Scheduled Reporting
  • Search Functionality
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Status Tracking
  • Summary Reports
  • Supplier Management
  • Supply Chain Planning
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Third Party Integration
  • Time Clock Integration
  • Timer
  • Timesheets
  • URL Customization
  • Version Control
  • Warehouse Management
  • Website Integration
  • Widgets
  • Workflow Management

Total features 69

  • API
  • Absence Management
  • Access Control
  • Accounting Management
  • Activity Dashboard
  • Activity Tracking
  • Archiving & Retention
  • Assignment Management
  • Automatic Lead Distribution
  • Automatic Notifications
  • Bank Reconciliation
  • Bills of Material
  • Budgeting
  • Business Intelligence
  • CRM Integration
  • Calendar Management
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Campaign Management
  • Capacity Management
  • Cash Flow Management
  • Cash Management
  • Categorization
  • Chat
  • Collaboration Tools
  • Conferencing
  • Configuration Management
  • Consolidation / Roll-Up
  • Contact Management
  • Contract Management
  • Custom Fields
  • Custom Forms
  • Customer Activity Reporting
  • Customer Complaint Tracking
  • Customer Experience Management
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Demand Forecasting
  • Dispatch Management
  • Document Management
  • Email Integration
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Management
  • Escalation Management
  • Estimating
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • Financial Management
  • Fixed Asset Management
  • Gamification
  • General Ledger
  • HR Management
  • IVR / Voice Recognition
  • Instant Messaging
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Management
  • Lead Management
  • Microsoft Outlook Integration
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Country
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Online Forums
  • Opportunity Management
  • Performance Reports
  • Planning Tools
  • Price Management
  • Prioritizing
  • Production Control
  • Production Tracking
  • Project Management
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Purchase Order Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Reminders
  • Reporting & Statistics
  • Request Assignment
  • Resource Allocation
  • Returns Management
  • Role Management
  • Rules-Based Workflow
  • SLA Management
  • SSL Security
  • Sales Forecasting
  • Sales Orders
  • Sales Tax Management
  • Scheduled Reporting
  • Search Functionality
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Status Tracking
  • Summary Reports
  • Supplier Management
  • Supply Chain Planning
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Third Party Integration
  • Time Clock Integration
  • Timer
  • Timesheets
  • URL Customization
  • Version Control
  • Warehouse Management
  • Website Integration
  • Widgets
  • Workflow Management
  • Astea Alliance
  • Avalara
  • Belladati
  • Bitium
  • Constant Contact
  • Coresystems
  • Cronforce
  • HelpOnClick Live Chat Software
  • Instapage
  • Mobile Field Report
  • Astea Alliance
  • Avalara
  • Belladati
  • Bitium
  • Constant Contact
  • Coresystems
  • Cronforce
  • HelpOnClick Live Chat Software
  • Instapage
  • Mobile Field Report