Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.
Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
Tracker offers an integrated applicant tracking system for Recruiter, Candidate and Client Success with a simple to use single place for sourcing solution to manage all relationships from any browser or mobile device.
Tracker offers an integrated applicant tracking system for Recruiter, Candidate and Client Success with a simple to use single place for sourcing...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Starting from

US$19,00/month

  • Free
  • Subscription

Starting from

£70,00/month

  • Free
  • Subscription

Overall rating

4,5 /5
(2 217)
Ease of Use
4,5/5
Features & Functionality
4,3/5
Customer Service
4,6/5
Value for Money
4,4/5

Overall rating

4,6 /5
(157)
Ease of Use
4,4/5
Features & Functionality
4,5/5
Customer Service
4,7/5
Value for Money
4,6/5

Total features 167

  • API
  • Absence Management
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Administrative Reporting
  • Applicant Tracking
  • Archiving & Retention
  • Assignment Management
  • Automatic Lead Distribution
  • Automatic Notifications
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Categorization
  • Chat
  • Collaboration Tools
  • Conferencing
  • Custom Fields
  • Custom Forms
  • Customer Activity Reporting
  • Customer Complaint Tracking
  • Customer Database
  • Customer Experience Management
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Data Migration
  • Electronic Payments
  • Electronic Signature Capture
  • Email Integration
  • Email Invitations & Reminders
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Management
  • Escalation Management
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • Gamification
  • IVR / Voice Recognition
  • Instant Messaging
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Country
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Online Forums
  • Performance Reports
  • Pipeline Reports
  • Prioritizing
  • Project Time Tracking
  • Real Time Data
  • Real Time Monitoring
  • Real Time Updates
  • Reminders
  • Reporting & Statistics
  • Request Assignment
  • Role Management
  • Rules-Based Workflow
  • SLA Management
  • SSL Security
  • Sales Analytics
  • Scheduled Reporting
  • Search Functionality
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Third Party Integration
  • Time Clock Integration
  • Timer
  • URL Customization
  • Website Integration
  • Widgets
  • Workflow Management

Total features 74

  • API
  • Absence Management
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Administrative Reporting
  • Applicant Tracking
  • Archiving & Retention
  • Assignment Management
  • Automatic Lead Distribution
  • Automatic Notifications
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Categorization
  • Chat
  • Collaboration Tools
  • Conferencing
  • Custom Fields
  • Custom Forms
  • Customer Activity Reporting
  • Customer Complaint Tracking
  • Customer Database
  • Customer Experience Management
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Data Migration
  • Electronic Payments
  • Electronic Signature Capture
  • Email Integration
  • Email Invitations & Reminders
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Management
  • Escalation Management
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • Gamification
  • IVR / Voice Recognition
  • Instant Messaging
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Country
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Online Forums
  • Performance Reports
  • Pipeline Reports
  • Prioritizing
  • Project Time Tracking
  • Real Time Data
  • Real Time Monitoring
  • Real Time Updates
  • Reminders
  • Reporting & Statistics
  • Request Assignment
  • Role Management
  • Rules-Based Workflow
  • SLA Management
  • SSL Security
  • Sales Analytics
  • Scheduled Reporting
  • Search Functionality
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Third Party Integration
  • Time Clock Integration
  • Timer
  • URL Customization
  • Website Integration
  • Widgets
  • Workflow Management
  • Bitium
  • CloudCall
  • Constant Contact
  • EMERGE Background Checks
  • Gmail
  • Google Calendar
  • HelpOnClick
  • HubSpot CRM
  • Instapage
  • Microsoft Outlook
  • Bitium
  • CloudCall
  • Constant Contact
  • EMERGE Background Checks
  • Gmail
  • Google Calendar
  • HelpOnClick
  • HubSpot CRM
  • Instapage
  • Microsoft Outlook