Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.
Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
TOPYX Learning Platform (LxP) is a fully-hosted, feature-rich, Learning Platform with integrated social learning tools for implementation by any sized organization. TOPYX supports entry level price points that allow you easy access to grow into more functionality when needed.
TOPYX Learning Platform (LxP) is a fully-hosted, feature-rich, Learning Platform with integrated social learning tools for implementation by any...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$19,00/month

  • Free
  • Subscription

Starting from

US$29 500,00/year

  • Free
  • Subscription

Overall rating

4,5 /5
(2 236)
Ease of Use
4,5/5
Features & Functionality
4,3/5
Customer Service
4,6/5
Value for Money
4,4/5

Overall rating

4,3 /5
(16)
Ease of Use
4,5/5
Features & Functionality
3,9/5
Customer Service
4,1/5
Value for Money
4,1/5

Total features 128

  • API
  • Academic/Education
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Archiving & Retention
  • Assignment Management
  • Asynchronous Learning
  • Automated Routing
  • Automatic Lead Distribution
  • Blended Learning
  • Built-in Course Authoring
  • Built-in LMS
  • CRM
  • Call Center Management
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Case Management
  • Cataloging/Categorization
  • Categorisation/Grouping
  • Certification & Licensing
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Community Management
  • Complaint Management
  • Compliance Tracking
  • Conferencing
  • Contact Database
  • Content Creation
  • Content Management
  • Corporate/Business
  • Course Management
  • Course Tracking
  • Customer Activity Tracking
  • Customer Complaint Tracking
  • Customer Database
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Decision Support Software
  • Discussions / Forums
  • Dispatch Management
  • Electronic Signature
  • Email Management
  • Email Templates
  • Email Tracking
  • Employee Management
  • Event Management
  • Event Triggered Actions
  • Feedback Management
  • File Sharing
  • Forms Management
  • Full Text Search
  • Gamification
  • Gradebook
  • IT Asset Management
  • IVR / Voice Recognition
  • Interaction Tracking
  • Issue Auditing
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Labeling
  • Learner Portal
  • Learning Paths/Tracks
  • Leave Tracking
  • Live Chat
  • Macros/Templated Responses
  • Mobile Access
  • Mobile Learning
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Country
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Negative Feedback Management
  • Network Monitoring
  • Online Forums
  • Performance Metrics
  • Predictive Analytics
  • Prioritization
  • Project Management
  • Project Planning/Scheduling
  • Project Time Tracking
  • Queue Management
  • Real Time Monitoring
  • Real-Time Chat
  • Real-time Updates
  • Recurring Issues
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Request Assignment
  • Role-Based Permissions
  • Routing
  • Rules-Based Workflow
  • SCORM Compliance
  • SSL Security
  • Scheduled / Automated Reports
  • Scheduling
  • Screen Sharing
  • Search/Filter
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Session Recording
  • Single Sign On
  • Social Learning
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Synchronous Learning
  • Tagging
  • Talent Management
  • Task Management
  • Tests/Assessments
  • Text Editing
  • Third Party Integrations
  • Ticket Management
  • Time Clock
  • Timer
  • URL Customization
  • User Profiles
  • Video Conferencing
  • Virtual Assistant
  • Virtual Classroom
  • Website Integration
  • Widgets
  • Work Order Management
  • Workflow Configuration
  • Workflow Management
  • eCommerce Management
  • eLearning Companies

Total features 32

  • API
  • Academic/Education
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Archiving & Retention
  • Assignment Management
  • Asynchronous Learning
  • Automated Routing
  • Automatic Lead Distribution
  • Blended Learning
  • Built-in Course Authoring
  • Built-in LMS
  • CRM
  • Call Center Management
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Case Management
  • Cataloging/Categorization
  • Categorisation/Grouping
  • Certification & Licensing
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Community Management
  • Complaint Management
  • Compliance Tracking
  • Conferencing
  • Contact Database
  • Content Creation
  • Content Management
  • Corporate/Business
  • Course Management
  • Course Tracking
  • Customer Activity Tracking
  • Customer Complaint Tracking
  • Customer Database
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Decision Support Software
  • Discussions / Forums
  • Dispatch Management
  • Electronic Signature
  • Email Management
  • Email Templates
  • Email Tracking
  • Employee Management
  • Event Management
  • Event Triggered Actions
  • Feedback Management
  • File Sharing
  • Forms Management
  • Full Text Search
  • Gamification
  • Gradebook
  • IT Asset Management
  • IVR / Voice Recognition
  • Interaction Tracking
  • Issue Auditing
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Labeling
  • Learner Portal
  • Learning Paths/Tracks
  • Leave Tracking
  • Live Chat
  • Macros/Templated Responses
  • Mobile Access
  • Mobile Learning
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Country
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Negative Feedback Management
  • Network Monitoring
  • Online Forums
  • Performance Metrics
  • Predictive Analytics
  • Prioritization
  • Project Management
  • Project Planning/Scheduling
  • Project Time Tracking
  • Queue Management
  • Real Time Monitoring
  • Real-Time Chat
  • Real-time Updates
  • Recurring Issues
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Request Assignment
  • Role-Based Permissions
  • Routing
  • Rules-Based Workflow
  • SCORM Compliance
  • SSL Security
  • Scheduled / Automated Reports
  • Scheduling
  • Screen Sharing
  • Search/Filter
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Session Recording
  • Single Sign On
  • Social Learning
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Synchronous Learning
  • Tagging
  • Talent Management
  • Task Management
  • Tests/Assessments
  • Text Editing
  • Third Party Integrations
  • Ticket Management
  • Time Clock
  • Timer
  • URL Customization
  • User Profiles
  • Video Conferencing
  • Virtual Assistant
  • Virtual Classroom
  • Website Integration
  • Widgets
  • Work Order Management
  • Workflow Configuration
  • Workflow Management
  • eCommerce Management
  • eLearning Companies
  • Aircall
  • Ameyo
  • BILLIVING
  • Batchbook
  • Bigcommerce
  • Box
  • CS-Cart
  • Campaign Monitor
  • Capsule
  • ChargeDesk
  • Cisco Webex
  • CollabSpot
  • Constant Contact
  • CustomerGauge
  • Dropbox Business
  • Easy Insight
  • Facebook
  • Five9
  • FluentStream
  • FreshBooks
  • Freshworks CRM
  • GitHub
  • Gmail
  • GoToMeeting
  • GoToWebinar
  • Google Analytics
  • Google Calendar
  • Google Contacts
  • Google Drive
  • Google Workspace
  • Harvest
  • HelpOnClick Help Desk Software
  • Highrise
  • HipChat
  • HubSpot Marketing Hub
  • Hubstaff
  • Insightly
  • Jira
  • Keap
  • Klipfolio
  • Localize
  • LogMeIn Rescue
  • Magento Commerce
  • Mailchimp
  • Nimble
  • Olark
  • OneDrive
  • OneLogin
  • OneSky
  • Pipedrive
  • PipelineDeals
  • Pipeliner CRM
  • Pivotal Tracker
  • ProProfs Knowledge Base
  • QuickBooks Online Advanced
  • RingCentral Contact Center
  • SEOshop eCommerce
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Segment
  • Shopify
  • Slack
  • SnapEngage
  • Solve CRM
  • SugarCRM
  • SurveyMonkey
  • Talkdesk
  • Time Doctor
  • Transifex
  • Twilio Voice
  • Twitter
  • Userlike
  • WooCommerce
  • Woopra
  • WordPress
  • WorkflowMax
  • Xero
  • Zapier
  • Zoho CRM
  • elevio
  • iContact
  • ilos
  • iorad
  • Aircall
  • Ameyo
  • BILLIVING
  • Batchbook
  • Bigcommerce
  • Box
  • CS-Cart
  • Campaign Monitor
  • Capsule
  • ChargeDesk
  • Cisco Webex
  • CollabSpot
  • Constant Contact
  • CustomerGauge
  • Dropbox Business
  • Easy Insight
  • Facebook
  • Five9
  • FluentStream
  • FreshBooks
  • Freshworks CRM
  • GitHub
  • Gmail
  • GoToMeeting
  • GoToWebinar
  • Google Analytics
  • Google Calendar
  • Google Contacts
  • Google Drive
  • Google Workspace
  • Harvest
  • HelpOnClick Help Desk Software
  • Highrise
  • HipChat
  • HubSpot Marketing Hub
  • Hubstaff
  • Insightly
  • Jira
  • Keap
  • Klipfolio
  • Localize
  • LogMeIn Rescue
  • Magento Commerce
  • Mailchimp
  • Nimble
  • Olark
  • OneDrive
  • OneLogin
  • OneSky
  • Pipedrive
  • PipelineDeals
  • Pipeliner CRM
  • Pivotal Tracker
  • ProProfs Knowledge Base
  • QuickBooks Online Advanced
  • RingCentral Contact Center
  • SEOshop eCommerce
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Segment
  • Shopify
  • Slack
  • SnapEngage
  • Solve CRM
  • SugarCRM
  • SurveyMonkey
  • Talkdesk
  • Time Doctor
  • Transifex
  • Twilio Voice
  • Twitter
  • Userlike
  • WooCommerce
  • Woopra
  • WordPress
  • WorkflowMax
  • Xero
  • Zapier
  • Zoho CRM
  • elevio
  • iContact
  • ilos
  • iorad