Weclapp Cloud CRM is a web-based customer relationship management (CRM) software for small and medium-sized companies to manage their contacts, leads, and customers, identify sales opportunities, and create campaigns, with tools including team chat, task management, Microsoft Outlook sync, and more
Weclapp Cloud CRM is a web-based customer relationship management (CRM) software for small and medium-sized companies to manage their contacts,...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
Zoho Desk is a cloud-based help desk platform designed to help businesses of all sizes manage customer service. Key features include customer support tickets, a customer support portal, contract management, and report creation.
Zoho Desk is a cloud-based help desk platform designed to help businesses of all sizes manage customer service. Key features include customer support...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Starting from

€18,00/month

  • Free
  • Subscription

Starting from

US$12,00/month

  • Free
  • Subscription

Overall rating

5 /5
(2)
Ease of Use
4,5/5
Features & Functionality
5/5
Customer Service
4,5/5
Value for Money
5/5

Overall rating

4,5 /5
(1 621)
Ease of Use
4,4/5
Features & Functionality
4,4/5
Customer Service
4,3/5
Value for Money
4,5/5

Total features 59

  • @mentions
  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Archiving & Retention
  • Assignment Management
  • Audit Trail
  • Authentication
  • Automatic Lead Distribution
  • Automatic Notifications
  • CRM Integration
  • Calendar Management
  • Call Center Management
  • Call Recording
  • Call Routing
  • Call Transfer
  • Campaign Management
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Computer Telephony Integration
  • Configurable Workflow
  • Contact History
  • Contact Management
  • Custom Fields
  • Custom Forms
  • Customer Activity Reporting
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Extraction
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Migration
  • Disaster Recovery
  • Document Management
  • Document Storage
  • Email Integration
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Management
  • Escalation Management
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • File Management
  • Forms Management
  • Full Text Search
  • Graphical Workflow Editor
  • HTML5 Technology
  • Help Desk Integration
  • Help Desk Management
  • History Tracking
  • IVR / Voice Recognition
  • Instant Messaging
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Loyalty Program
  • Microsoft Outlook Integration
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Newsletter Management
  • Online Forums
  • Opportunity Management
  • Performance Management
  • Performance Reports
  • Permission Management
  • Pipeline Management
  • Prioritizing
  • Productivity Reporting
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Records Management
  • Reporting & Statistics
  • Request Assignment
  • Request Routing
  • Role Management
  • Role-Based Permissions
  • Rules-Based Workflow
  • SEO Management
  • SLA Management
  • SMS Integration
  • SSL Security
  • Search Functionality
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Status Tracking
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Scheduling
  • Third Party Integration
  • Timer
  • To-Do List
  • Two-Factor Authentication
  • Version Control
  • Web Forms
  • Widgets
  • Workflow Management

Total features 114

  • @mentions
  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Archiving & Retention
  • Assignment Management
  • Audit Trail
  • Authentication
  • Automatic Lead Distribution
  • Automatic Notifications
  • CRM Integration
  • Calendar Management
  • Call Center Management
  • Call Recording
  • Call Routing
  • Call Transfer
  • Campaign Management
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Computer Telephony Integration
  • Configurable Workflow
  • Contact History
  • Contact Management
  • Custom Fields
  • Custom Forms
  • Customer Activity Reporting
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Extraction
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Migration
  • Disaster Recovery
  • Document Management
  • Document Storage
  • Email Integration
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Management
  • Escalation Management
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • File Management
  • Forms Management
  • Full Text Search
  • Graphical Workflow Editor
  • HTML5 Technology
  • Help Desk Integration
  • Help Desk Management
  • History Tracking
  • IVR / Voice Recognition
  • Instant Messaging
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Loyalty Program
  • Microsoft Outlook Integration
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Newsletter Management
  • Online Forums
  • Opportunity Management
  • Performance Management
  • Performance Reports
  • Permission Management
  • Pipeline Management
  • Prioritizing
  • Productivity Reporting
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Records Management
  • Reporting & Statistics
  • Request Assignment
  • Request Routing
  • Role Management
  • Role-Based Permissions
  • Rules-Based Workflow
  • SEO Management
  • SLA Management
  • SMS Integration
  • SSL Security
  • Search Functionality
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Status Tracking
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Scheduling
  • Third Party Integration
  • Timer
  • To-Do List
  • Two-Factor Authentication
  • Version Control
  • Web Forms
  • Widgets
  • Workflow Management
  • Basaas
  • Bedrock Data
  • Campaign Monitor
  • Constant Contact
  • Customer Thermometer
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • PieSync
  • Robly
  • Basaas
  • Bedrock Data
  • Campaign Monitor
  • Constant Contact
  • Customer Thermometer
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • PieSync
  • Robly