Opsgenie centralizes alerts from your monitoring, ticketing and ITSM tooling then dispatches them based on source, content and time to the folks who are on-call and ready to take action. Opsgenie provides teams with all the information needed to collaborate and troubleshoot during an incident.
Opsgenie centralizes alerts from your monitoring, ticketing and ITSM tooling then dispatches them based on source, content and time to the folks who...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
xMatters is an actionable IT alerting platform that relays data between systems while engaging the right people to resolve incidents faster.

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$9,00/month

  • Free
  • Subscription

Starting from

US$16,00/month

  • Free
  • Subscription

Overall rating

4,7 /5
(122)
Ease of Use
4,3/5
Features & Functionality
4,5/5
Customer Service
4,7/5
Value for Money
4,4/5

Overall rating

4,5 /5
(134)
Ease of Use
4,5/5
Features & Functionality
4,4/5
Customer Service
4,7/5
Value for Money
4,3/5

Total features 58

  • API
  • Access Controls/Permissions
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Applications Management
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Auto-Responders
  • Automated Routing
  • Automated Scheduling
  • Automatic Adjustments
  • CRM
  • Calendar Management
  • Call Routing
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Communications Management
  • Compliance Management
  • Contact Management
  • Corrective and Preventive Actions (CAPA)
  • Customizable Categories
  • Customizable Fields
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Synchronization
  • Disaster Recovery
  • Document Templates
  • Drag & Drop
  • Email Alerts
  • Email Management
  • Email Templates
  • Employee Database
  • Event Logs
  • Event Scheduling
  • Event Triggered Actions
  • FTP Monitoring
  • Geographic Maps
  • Geolocation
  • Help Desk Management
  • IT Incident Management
  • Incident Management
  • Incident Reporting
  • Issue Auditing
  • Job Scheduling
  • KPI Monitoring
  • Live Chat
  • Mail Server Monitoring
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Location
  • Multiple Format Support
  • Multiple Parties
  • On Call Scheduling
  • Performance Metrics
  • Prioritization
  • Problem Management
  • Project Workflow
  • Purchasing & Receiving
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Remediation Management
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Root Cause Analysis
  • Scenario Planning
  • Secure Data Storage
  • Self Service Portal
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Skills Assessment
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Team Calendars
  • Templates
  • Third Party Integrations
  • Transaction Monitoring
  • Uptime Reporting
  • User Management
  • Video Conferencing
  • Workflow Management
  • XML / RSS

Total features 77

  • API
  • Access Controls/Permissions
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Applications Management
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Auto-Responders
  • Automated Routing
  • Automated Scheduling
  • Automatic Adjustments
  • CRM
  • Calendar Management
  • Call Routing
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Communications Management
  • Compliance Management
  • Contact Management
  • Corrective and Preventive Actions (CAPA)
  • Customizable Categories
  • Customizable Fields
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Synchronization
  • Disaster Recovery
  • Document Templates
  • Drag & Drop
  • Email Alerts
  • Email Management
  • Email Templates
  • Employee Database
  • Event Logs
  • Event Scheduling
  • Event Triggered Actions
  • FTP Monitoring
  • Geographic Maps
  • Geolocation
  • Help Desk Management
  • IT Incident Management
  • Incident Management
  • Incident Reporting
  • Issue Auditing
  • Job Scheduling
  • KPI Monitoring
  • Live Chat
  • Mail Server Monitoring
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Location
  • Multiple Format Support
  • Multiple Parties
  • On Call Scheduling
  • Performance Metrics
  • Prioritization
  • Problem Management
  • Project Workflow
  • Purchasing & Receiving
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Remediation Management
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Root Cause Analysis
  • Scenario Planning
  • Secure Data Storage
  • Self Service Portal
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Skills Assessment
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Team Calendars
  • Templates
  • Third Party Integrations
  • Transaction Monitoring
  • Uptime Reporting
  • User Management
  • Video Conferencing
  • Workflow Management
  • XML / RSS
  • Airbrake
  • AppDynamics
  • AppSignal
  • BigPanda
  • Boundary
  • CA Flowdock
  • Campfire
  • Centrify Identity Service
  • Cherwell Service Management
  • CircleCI
  • Circonus
  • Confluence
  • Crashlytics
  • Datadog
  • Desk.com
  • Freshservice
  • Fusion
  • Google Maps
  • HipChat
  • IBM SmartCloud Engage
  • JIRA Service Management
  • Jira
  • Kaseya BMS
  • Kaseya EMM
  • Kaseya VSA
  • Librato
  • Loggly
  • LogicMonitor
  • Logz.io
  • ManageEngine ServiceDesk Plus
  • Microsoft Azure
  • Nagios XI
  • Network Performance Monitor
  • New Relic One
  • Okta
  • OneLogin
  • Operations (formerly Stackdriver)
  • Panopta
  • Papertrail
  • Pingdom
  • Planio
  • Redmine
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • ScienceLogic
  • Server Monitoring by Server Density
  • ServiceNow
  • Site24x7
  • Slack
  • SolarWinds Backup
  • SolarWinds Take Control
  • Splunk Cloud
  • Sumo Logic
  • Takipi
  • TrueSight Pulse
  • Twilio Voice
  • Twitter
  • WhatsUp Gold
  • Zabbix
  • Zapier
  • Zendesk
  • Airbrake
  • AppDynamics
  • AppSignal
  • BigPanda
  • Boundary
  • CA Flowdock
  • Campfire
  • Centrify Identity Service
  • Cherwell Service Management
  • CircleCI
  • Circonus
  • Confluence
  • Crashlytics
  • Datadog
  • Desk.com
  • Freshservice
  • Fusion
  • Google Maps
  • HipChat
  • IBM SmartCloud Engage
  • JIRA Service Management
  • Jira
  • Kaseya BMS
  • Kaseya EMM
  • Kaseya VSA
  • Librato
  • Loggly
  • LogicMonitor
  • Logz.io
  • ManageEngine ServiceDesk Plus
  • Microsoft Azure
  • Nagios XI
  • Network Performance Monitor
  • New Relic One
  • Okta
  • OneLogin
  • Operations (formerly Stackdriver)
  • Panopta
  • Papertrail
  • Pingdom
  • Planio
  • Redmine
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • ScienceLogic
  • Server Monitoring by Server Density
  • ServiceNow
  • Site24x7
  • Slack
  • SolarWinds Backup
  • SolarWinds Take Control
  • Splunk Cloud
  • Sumo Logic
  • Takipi
  • TrueSight Pulse
  • Twilio Voice
  • Twitter
  • WhatsUp Gold
  • Zabbix
  • Zapier
  • Zendesk