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FluentStream vs CloudTalk

FluentStream

4.6 (71)
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CloudTalk

4.4 (264)
Learn More
Designed to meet the needs of small and mid-sized businesses, FluentStream simplifies business communication with cloud calling, system administration tools, analytics, mobile apps, and more. Tried FluentStream and loved it? Let us know!
Designed to meet the needs of small and mid-sized businesses, FluentStream simplifies business communication with cloud calling, system administration...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
View profile
CloudTalk is a cloud-based call center solution for sales and support teams looking to improve productivity, customer satisfaction and sales numbers. Integrate CloudTalk with existing tools, buy phone numbers from 140+ countries, use 70+ advanced features and monitor team performance in real-time.
CloudTalk is a cloud-based call center solution for sales and support teams looking to improve productivity, customer satisfaction and sales numbers....

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
View profile

Starting from

US$20.00/month

  • Free Version
  • Free Trial
  • Subscription

Starting from

US$34.00/month

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.6 /5
(71)

Ease of Use

4.5/ 5

Features

4.4/ 5

Customer Service

4.8/ 5

Value for Money

4.6/ 5
Read all reviews

Overall rating

4.4 /5
(264)

Ease of Use

4.5/ 5

Features

4.3/ 5

Customer Service

4.3/ 5

Value for Money

4.2/ 5
Read all reviews

Total features 53

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agent Interface
  • Alerts/Escalation
  • Alerts/Notifications
  • Answering Machine Detection
  • Archiving & Retention
  • Audio/Video Conferencing
  • Auto-Dialer
  • Automated Attendant
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Blended Call Center
  • By-Extension Reporting
  • CRM
  • Call Center Integration
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call Duration
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Call Volume
  • Callback Scheduling
  • Caller ID
  • Caller Profiles
  • Campaign Analytics
  • Campaign Management
  • Campaign Specific Caller ID
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Conversion Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customizable Caller ID
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Employee Coaching Tools
  • Employee Directory
  • FCC Compliance
  • FTC Compliance
  • Fax Management
  • Feedback Management
  • File Transfer
  • For Cloud Phone Systems
  • IVR
  • Inbound Call Center
  • Inbound Reporting
  • Integrations Management
  • Interaction Tracking
  • KPI Monitoring
  • Keyword Tracking
  • Knowledge Base Management
  • Lead Management
  • List Management
  • Live Chat
  • Manual Dialer
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Location
  • Multiple Scripts
  • Multiple User Accounts
  • On-Demand Recording
  • Online Voice Transmission
  • Outbound Call Center
  • Outbound Reporting
  • PBX
  • Performance Metrics
  • Phone Key Input
  • Power Dialer
  • Predictive Dialer
  • Presentation Streaming
  • Preview Dialer
  • Process/Workflow Automation
  • Progressive Dialer
  • Purchasing & Receiving
  • Quality Management
  • Queue Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recording
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Messaging
  • Sentiment Analysis
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Text to Speech
  • Third-Party Integrations
  • Unattended Call Management
  • Unified Communications
  • User Management
  • Video Conferencing
  • Virtual Assistant
  • Virtual Call Center
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Who Answered Log
  • Workflow Management

Total features 127

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agent Interface
  • Alerts/Escalation
  • Alerts/Notifications
  • Answering Machine Detection
  • Archiving & Retention
  • Audio/Video Conferencing
  • Auto-Dialer
  • Automated Attendant
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Blended Call Center
  • By-Extension Reporting
  • CRM
  • Call Center Integration
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call Duration
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Call Volume
  • Callback Scheduling
  • Caller ID
  • Caller Profiles
  • Campaign Analytics
  • Campaign Management
  • Campaign Specific Caller ID
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Conversion Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customizable Caller ID
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Employee Coaching Tools
  • Employee Directory
  • FCC Compliance
  • FTC Compliance
  • Fax Management
  • Feedback Management
  • File Transfer
  • For Cloud Phone Systems
  • IVR
  • Inbound Call Center
  • Inbound Reporting
  • Integrations Management
  • Interaction Tracking
  • KPI Monitoring
  • Keyword Tracking
  • Knowledge Base Management
  • Lead Management
  • List Management
  • Live Chat
  • Manual Dialer
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Location
  • Multiple Scripts
  • Multiple User Accounts
  • On-Demand Recording
  • Online Voice Transmission
  • Outbound Call Center
  • Outbound Reporting
  • PBX
  • Performance Metrics
  • Phone Key Input
  • Power Dialer
  • Predictive Dialer
  • Presentation Streaming
  • Preview Dialer
  • Process/Workflow Automation
  • Progressive Dialer
  • Purchasing & Receiving
  • Quality Management
  • Queue Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recording
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Messaging
  • Sentiment Analysis
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Text to Speech
  • Third-Party Integrations
  • Unattended Call Management
  • Unified Communications
  • User Management
  • Video Conferencing
  • Virtual Assistant
  • Virtual Call Center
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Who Answered Log
  • Workflow Management
  • Adobe Commerce
  • BigCommerce
  • CRM
  • Copper
  • Freshdesk
  • Front
  • Google Contacts
  • Groove
  • Help Scout
  • HubSpot CRM
  • HubSpot Sales Hub
  • HubSpot Service Hub
  • Intercom
  • Kommo
  • Kustomer
  • LiveAgent
  • LiveChat
  • Make
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • Zapier
  • Zendesk Sell
  • Zendesk Suite
  • Zoho CRM
  • noCRM.io
  • Adobe Commerce
  • BigCommerce
  • CRM
  • Copper
  • Freshdesk
  • Front
  • Google Contacts
  • Groove
  • Help Scout
  • HubSpot CRM
  • HubSpot Sales Hub
  • HubSpot Service Hub
  • Intercom
  • Kommo
  • Kustomer
  • LiveAgent
  • LiveChat
  • Make
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • Zapier
  • Zendesk Sell
  • Zendesk Suite
  • Zoho CRM
  • noCRM.io

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