FluentStream vs Ooma Office
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Overview
Designed to meet the needs of small and mid-sized businesses, FluentStream simplifies business communication with cloud calling, system administration tools, analytics, mobile apps, and more.
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Designed to meet the needs of small and mid-sized businesses, FluentStream simplifies business communication with cloud calling, system administration...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Ooma Office is a simple to use, cloud-based voice + video solution. With a platform designed to enable your team to advance collaboration and productivity, Ooma Office gives you the ultimate flexibility to work from anywhere with video meetings, desktop, and mobile apps.
Ooma Office is a simple to use, cloud-based voice + video solution. With a platform designed to enable your team to advance collaboration and...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
US$20.00/month
- Free Version
- Free Trial
- Subscription
Starting from
US$19.95/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.5/ 5Features
4.4/ 5Customer Service
4.8/ 5Value for Money
4.6/ 5Ease of Use
4.5/ 5Features
4.5/ 5Customer Service
4.4/ 5Value for Money
4.6/ 5Features
Total features 53
- Access Controls/Permissions
- Alerts/Escalation
- Alerts/Notifications
- Archiving & Retention
- Automated Attendant
- Automatic Call Distribution
- Blended Call Center
- By-Extension Reporting
- CRM
- Call Center Management
- Call Conferencing
- Call Disposition
- Call Duration
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Scripting
- Call Tagging
- Call Tracking Metrics
- Call Transcription
- Call Transfer
- Call Volume
- Caller ID
- Campaign Management
- Chat/Messaging
- Computer Telephony Integration
- Conferencing
- Contact Management
- Customizable Reports
- Employee Directory
- Fax Management
- IVR
- Inbound Call Center
- Inbound Reporting
- Live Chat
- Manual Dialer
- Mobile Access
- Multi-Channel Communication
- Multi-Location
- Multi-User Collaboration
- On-Demand Recording
- Online Voice Transmission
- Outbound Call Center
- Outbound Reporting
- PBX
- Performance Metrics
- Phone Key Input
- Predictive Dialer
- Presentation Streaming
- Queue Management
- Real-Time Analytics
- Real-Time Monitoring
- Recording
- Reporting/Analytics
- SIP Trunking
- SMS Messaging
- Support Ticket Management
- Surveys & Feedback
- Text to Speech
- Two-Way Audio & Video
- Unattended Call Management
- Unified Communications
- Video Conferencing
- Virtual Assistant
- Virtual Call Center
- Virtual Voicemail
- VoIP
- VoIP Connection
- Voice Mail
- Voicemail Transcription
- Who Answered Log
- Workflow Management
Total features 36
- Access Controls/Permissions
- Alerts/Escalation
- Alerts/Notifications
- Archiving & Retention
- Automated Attendant
- Automatic Call Distribution
- Blended Call Center
- By-Extension Reporting
- CRM
- Call Center Management
- Call Conferencing
- Call Disposition
- Call Duration
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Scripting
- Call Tagging
- Call Tracking Metrics
- Call Transcription
- Call Transfer
- Call Volume
- Caller ID
- Campaign Management
- Chat/Messaging
- Computer Telephony Integration
- Conferencing
- Contact Management
- Customizable Reports
- Employee Directory
- Fax Management
- IVR
- Inbound Call Center
- Inbound Reporting
- Live Chat
- Manual Dialer
- Mobile Access
- Multi-Channel Communication
- Multi-Location
- Multi-User Collaboration
- On-Demand Recording
- Online Voice Transmission
- Outbound Call Center
- Outbound Reporting
- PBX
- Performance Metrics
- Phone Key Input
- Predictive Dialer
- Presentation Streaming
- Queue Management
- Real-Time Analytics
- Real-Time Monitoring
- Recording
- Reporting/Analytics
- SIP Trunking
- SMS Messaging
- Support Ticket Management
- Surveys & Feedback
- Text to Speech
- Two-Way Audio & Video
- Unattended Call Management
- Unified Communications
- Video Conferencing
- Virtual Assistant
- Virtual Call Center
- Virtual Voicemail
- VoIP
- VoIP Connection
- Voice Mail
- Voicemail Transcription
- Who Answered Log
- Workflow Management
Integrations
- CRM
- Microsoft Teams
Not provided by vendor
