---
description: Compare QuestionPro vs Zonka Feedback for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare QuestionPro vs Zonka Feedback | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Survey Software](/directory/234/survey/software) > [QuestionPro \<span\>vs\</span\> Zonka Feedback](https://www.getapp.za.com/compare/103311/109079/questionpro/vs/zonka-feedback)

# Compare QuestionPro vs Zonka Feedback

Canonical: https://www.getapp.za.com/compare/103311/109079/questionpro/vs/zonka-feedback

> Detailed comparison between QuestionPro and Zonka Feedback. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | QuestionPro | Zonka Feedback |
| **Overall rating** | 4.8/5 | 4.8/5 |
| **Total Reviews** | 522 | 68 |
| **Starting Price** | US$83,00 | US$199,00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### QuestionPro

- API
- Commenting/Notes
- Contact Database
- Customizable Reports
- Data Analysis Tools
- Message Personalization
- Mobile Survey
- Offline Response Collection
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Search/Filter
- Site Intercept Survey
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management

### Zonka Feedback

- API
- Commenting/Notes
- Contact Database
- Customizable Reports
- Data Analysis Tools
- Message Personalization
- Mobile Survey
- Offline Response Collection
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Search/Filter
- Site Intercept Survey
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management

## Links

- [View QuestionPro Profile](https://www.getapp.za.com/software/103311/questionpro)
- [View Zonka Feedback Profile](https://www.getapp.za.com/software/109079/zonka-feedback)
- [View Original Comparison](https://www.getapp.za.com/compare/103311/109079/questionpro/vs/zonka-feedback)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare QuestionPro vs Zonka Feedback | GetApp South Africa 2026","description":"Compare QuestionPro vs Zonka Feedback for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.za.com/compare/103311/109079/questionpro/vs/zonka-feedback","about":[{"@id":"https://www.getapp.za.com/software/103311/questionpro#software"},{"@id":"https://www.getapp.za.com/software/109079/zonka-feedback#software"}],"breadcrumb":{"@id":"https://www.getapp.za.com/compare/103311/109079/questionpro/vs/zonka-feedback#breadcrumblist"},"@id":"https://www.getapp.za.com/compare/103311/109079/questionpro/vs/zonka-feedback#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.za.com/#website"},"inLanguage":"en-ZA","publisher":{"@id":"https://www.getapp.za.com/#organization"}},{"name":"QuestionPro","description":"QuestionPro is an online survey software and research platform designed to help individuals and teams of all sizes create, distribute, and analyze surveys. It offers a set of features and capabilities to meet the diverse needs of market researchers, customer experience managers, human resources professionals, academic researchers, and marketing professionals.\n\nQuestionPro helps organizations create and share online surveys and polls with a targeted set of users, enabling business to make decisions based on the response collected. Users can design surveys with multiple question types, ready-made survey templates, and customizable design themes. It also provides visibility into the project performance with dashboards and data analytics. Users can also collaborate with team members while conducting research and share surveys, data, and reports.\n\nBusinesses can choose from various professional survey themes using inbuilt tools to customize headers and footers with company logos, pictures, audio, videos and HTML content for the complete branding of surveys. Each survey highlights a survey progress bar which lets the respondent know the percentage of the survey completed or remaining. It facilitates survey distribution through emails, SMS, social media, and more. QuestionPro's offline mobile app lets respondents answer surveys even at places without an internet connection.\n\nThe solution allows users to export reports and data to standard formats like .xls, .doc, .pdf and SPSS. It facilitates integration with various business applications including Hubspot, Microsoft Dynamics, Zapier, and MailChimp among others. QuestionPro is ISO 27001 certified and complies with data security standards and data privacy laws including GDPR.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/8c368bf9-d67d-4c1c-8e19-c12b9de98e6f.png","url":"https://www.getapp.za.com/software/103311/questionpro","@id":"https://www.getapp.za.com/software/103311/questionpro#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":522},"offers":{"price":"83","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Zonka Feedback","description":"Zonka Feedback is an AI-powered Customer Feedback &amp; Intelligence Platform that helps businesses capture, analyze, and act on feedback across every customer touchpoint. From digital journeys and product experiences to support and frontline interactions, it brings together data from multiple channels and sources into a single platform—so teams can make smarter, faster decisions that improve customer experience and drive growth.\n\nWith powerful surveys for NPS, CSAT, CES, and more, Zonka Feedback enables organizations to collect customer insights via Email, SMS, WhatsApp, Web, In-App, Kiosks, and offline modes. It integrates seamlessly with 50+ platforms including Salesforce, HubSpot, Intercom, and Zendesk to automate feedback workflows and build a 360° customer view.\n\nIts AI Feedback Intelligence engine goes beyond metrics—delivering real-time insights using thematic analysis, sentiment detection, impact scoring, and entity recognition. With Ask AI, teams can chat with their data and uncover critical trends instantly.\n\nZonka Feedback also simplifies feedback management with a centralized inbox, automated case management, and reputation tools to monitor and respond to reviews. Real-time alerts and intelligent routing ensure that the right team acts at the right time—helping prevent churn, retain customers, and build long-term loyalty.\n\nWhether you’re a digital-first brand or a multi-location enterprise, Zonka Feedback empowers you to understand what your customers are saying, why it matters, and how to act on it—every day, at scale.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/de862204-6774-42aa-99e8-8b162b4b2970.png","url":"https://www.getapp.za.com/software/109079/zonka-feedback","@id":"https://www.getapp.za.com/software/109079/zonka-feedback#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":68},"offers":{"price":"199","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.za.com/compare/103311/109079/questionpro/vs/zonka-feedback#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Survey Software","position":2,"item":"/directory/234/survey/software","@type":"ListItem"},{"name":"QuestionPro vs Zonka Feedback","position":3,"item":"https://www.getapp.za.com/compare/103311/109079/questionpro/vs/zonka-feedback","@type":"ListItem"}]}]}
</script>
