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BroadVoice Cloud PBX vs Cisco Jabber

Broadvoice b-Hive is everything you need and anywhere you want to go! Untether your team from their desk phones and give them the power to provide deeper customer experiences and seize on opportunities more effectively.
Broadvoice b-Hive is everything you need and anywhere you want to go! Untether your team from their desk phones and give them the power to provide...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Cisco Jabber is a unified communications tool that provides businesses with instant messaging, voice & video calls, voice messaging, and web conferencing. Features include file sharing, call forwarding, desktop sharing, persistent chat, active in-call controls, smartwatch compatibility, and more.
Cisco Jabber is a unified communications tool that provides businesses with instant messaging, voice & video calls, voice messaging, and web...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$10.00/month

  • Free Version
  • Free Trial
  • Subscription

Starting from

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.6 /5
(29)

Ease of Use

4.5/ 5

Features

4.4/ 5

Customer Service

4.4/ 5

Value for Money

4.3/ 5

Overall rating

4.3 /5
(1,331)

Ease of Use

4.4/ 5

Features

4.1/ 5

Customer Service

4.2/ 5

Value for Money

4.1/ 5

Total features 70

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Audio/Video Conferencing
  • Automatic Call Distribution
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Customizable Branding
  • Customizable Caller ID
  • Customizable Reports
  • Electronic Hand Raising
  • Employee Directory
  • Event Management
  • Fax Management
  • File Sharing
  • File Transfer
  • IVR
  • Interaction Tracking
  • Live Chat
  • Meeting Management
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-User Collaboration
  • On-Demand Recording
  • Online Voice Transmission
  • Presentation Streaming
  • Presentation Tools
  • Purchasing & Receiving
  • Queue Management
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Marketing
  • SMS Messaging
  • Screen Sharing
  • Text to Speech
  • Third-Party Integrations
  • Two Way Audio & Video
  • Two-Way Audio & Video
  • Unified Communications
  • Video Call Recording
  • Video Conferencing
  • Video Streaming
  • Virtual Call Center
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription

Total features 23

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Audio/Video Conferencing
  • Automatic Call Distribution
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Customizable Branding
  • Customizable Caller ID
  • Customizable Reports
  • Electronic Hand Raising
  • Employee Directory
  • Event Management
  • Fax Management
  • File Sharing
  • File Transfer
  • IVR
  • Interaction Tracking
  • Live Chat
  • Meeting Management
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-User Collaboration
  • On-Demand Recording
  • Online Voice Transmission
  • Presentation Streaming
  • Presentation Tools
  • Purchasing & Receiving
  • Queue Management
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Marketing
  • SMS Messaging
  • Screen Sharing
  • Text to Speech
  • Third-Party Integrations
  • Two Way Audio & Video
  • Two-Way Audio & Video
  • Unified Communications
  • Video Call Recording
  • Video Conferencing
  • Video Streaming
  • Virtual Call Center
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription
  • Google Calendar
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Platform
  • Webex Suite
  • Google Calendar
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Platform
  • Webex Suite