5-Time winner of PC Magazine "Editors' Choice Award" and Spend Matters "Value Award", Agiloft is heralded as "the most customizable contract management system on the market". Our agile technology makes it easy to setup and use. It is fully audit compliant with support for HIPAA, SOX, and CFR21.
5-Time winner of PC Magazine "Editors' Choice Award" and Spend Matters "Value Award", Agiloft is heralded as "the most customizable contract...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction.
Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities....

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Starting from

US$65,00/month

  • Free
  • Subscription

Starting from

US$25,00/month

  • Free
  • Subscription

Overall rating

4,9 /5
(31)
Ease of Use
4,6/5
Features & Functionality
4,8/5
Customer Service
4,8/5
Value for Money
4,8/5

Overall rating

4,4 /5
(507)
Ease of Use
4/5
Features & Functionality
4,3/5
Customer Service
4,2/5
Value for Money
4,1/5

Total features 125

  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Application Integration
  • Approval Process Control
  • Archiving & Retention
  • Asset Management
  • Assignment Management
  • Audit Trail
  • Auditing
  • Authentication
  • Automatic Backup
  • Automatic Notifications
  • Availability Indicator
  • Barcode Scanning
  • CRM Integration
  • Call Transfer
  • Caller ID
  • Case Management
  • Categorization
  • Chat
  • Client Portal
  • Collaboration Tools
  • Collaborative Workspace
  • Compliance Management
  • Conferencing
  • Contact History
  • Contact Management
  • Contract Management
  • Contractor Management
  • Custom Fields
  • Custom Forms
  • Customer Accounts
  • Customer Activity Reporting
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Digital Signage
  • Document Templates
  • Drag & Drop Interface
  • Electronic Signature Capture
  • Email Alerts
  • Email Integration
  • Email Notifications
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Employee Communities
  • Employee Portal
  • Escalation Management
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • File Management
  • Filtered Views
  • Forecasting
  • Forms Management
  • Full Text Search
  • Goal Setting / Tracking
  • Graphical Workflow Editor
  • Guided Problem Solving
  • History Tracking
  • Incident Management
  • Instant Messaging
  • Issue Management
  • Issue Tracking
  • Job Scheduling
  • Job Tracking
  • Knowledge Base Management
  • Lead Assignment
  • Lifecycle Management
  • Milestone Tracking
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Online Forums
  • Order Management
  • Performance Management
  • Performance Reports
  • Permission Management
  • Prioritizing
  • Problem Management
  • Progress Tracking
  • Real Time Data
  • Real Time Monitoring
  • Real Time Updates
  • Receiving
  • Records Management
  • Remote Access
  • Reporting & Statistics
  • Request Routing
  • Role Management
  • Role-Based Permissions
  • Rules-Based Workflow
  • SLA Management
  • SMS Integration
  • SSL Security
  • Search Functionality
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Status Tracking
  • Support Ticket Tracking
  • Task Tracking
  • Template Management
  • Third Party Integration
  • Trend Analysis
  • Two-Way Audio & Video
  • Version Control
  • Video Support
  • Visual Analytics
  • Website Integration
  • Work Order Management
  • Workflow Management

Total features 206

  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Application Integration
  • Approval Process Control
  • Archiving & Retention
  • Asset Management
  • Assignment Management
  • Audit Trail
  • Auditing
  • Authentication
  • Automatic Backup
  • Automatic Notifications
  • Availability Indicator
  • Barcode Scanning
  • CRM Integration
  • Call Transfer
  • Caller ID
  • Case Management
  • Categorization
  • Chat
  • Client Portal
  • Collaboration Tools
  • Collaborative Workspace
  • Compliance Management
  • Conferencing
  • Contact History
  • Contact Management
  • Contract Management
  • Contractor Management
  • Custom Fields
  • Custom Forms
  • Customer Accounts
  • Customer Activity Reporting
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Digital Signage
  • Document Templates
  • Drag & Drop Interface
  • Electronic Signature Capture
  • Email Alerts
  • Email Integration
  • Email Notifications
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Employee Communities
  • Employee Portal
  • Escalation Management
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • File Management
  • Filtered Views
  • Forecasting
  • Forms Management
  • Full Text Search
  • Goal Setting / Tracking
  • Graphical Workflow Editor
  • Guided Problem Solving
  • History Tracking
  • Incident Management
  • Instant Messaging
  • Issue Management
  • Issue Tracking
  • Job Scheduling
  • Job Tracking
  • Knowledge Base Management
  • Lead Assignment
  • Lifecycle Management
  • Milestone Tracking
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Online Forums
  • Order Management
  • Performance Management
  • Performance Reports
  • Permission Management
  • Prioritizing
  • Problem Management
  • Progress Tracking
  • Real Time Data
  • Real Time Monitoring
  • Real Time Updates
  • Receiving
  • Records Management
  • Remote Access
  • Reporting & Statistics
  • Request Routing
  • Role Management
  • Role-Based Permissions
  • Rules-Based Workflow
  • SLA Management
  • SMS Integration
  • SSL Security
  • Search Functionality
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Status Tracking
  • Support Ticket Tracking
  • Task Tracking
  • Template Management
  • Third Party Integration
  • Trend Analysis
  • Two-Way Audio & Video
  • Version Control
  • Video Support
  • Visual Analytics
  • Website Integration
  • Work Order Management
  • Workflow Management
  • Adobe Sign
  • DocuSign
  • FinancialForce Accounting
  • Five9
  • Freshdesk
  • InGenius
  • LogMeIn Rescue
  • Microsoft 365
  • Microsoft Azure
  • Okta
  • Adobe Sign
  • DocuSign
  • FinancialForce Accounting
  • Five9
  • Freshdesk
  • InGenius
  • LogMeIn Rescue
  • Microsoft 365
  • Microsoft Azure
  • Okta