---
description: Compare 3CX vs Toky for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare 3CX vs Toky | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/294/telephony/software) > [3CX \<span\>vs\</span\> Toky](https://www.getapp.za.com/compare/103409/108711/3cx/vs/toky)

# Compare 3CX vs Toky

Canonical: https://www.getapp.za.com/compare/103409/108711/3cx/vs/toky

> Detailed comparison between 3CX and Toky. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | 3CX | Toky |
| **Overall rating** | 4.4/5 | 4.2/5 |
| **Total Reviews** | 466 | 106 |
| **Starting Price** | R350,00 | US$25,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Key features

### 3CX

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- CRM
- Call Logging
- Computer Telephony Integration
- File Transfer
- Inbound Call Center
- Live Chat
- Monitoring
- Multi-Channel Communication
- On-Demand Recording
- Real-Time Analytics
- Real-Time Data
- Recording
- Reporting/Analytics
- Virtual Call Center

### Toky

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- CRM
- Call Logging
- Computer Telephony Integration
- File Transfer
- Inbound Call Center
- Live Chat
- Monitoring
- Multi-Channel Communication
- On-Demand Recording
- Real-Time Analytics
- Real-Time Data
- Recording
- Reporting/Analytics
- Virtual Call Center

## Links

- [View 3CX Profile](https://www.getapp.za.com/software/103409/3cx)
- [View Toky Profile](https://www.getapp.za.com/software/108711/toky)
- [View Original Comparison](https://www.getapp.za.com/compare/103409/108711/3cx/vs/toky)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare 3CX vs Toky | GetApp South Africa 2026","description":"Compare 3CX vs Toky for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.za.com/compare/103409/108711/3cx/vs/toky","about":[{"@id":"https://www.getapp.za.com/software/103409/3cx#software"},{"@id":"https://www.getapp.za.com/software/108711/toky#software"}],"breadcrumb":{"@id":"https://www.getapp.za.com/compare/103409/108711/3cx/vs/toky#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.za.com/compare/103409/108711/3cx/vs/toky#webpage","publisher":{"@id":"https://www.getapp.za.com/#organization"},"inLanguage":"en-ZA","isPartOf":{"@id":"https://www.getapp.za.com/#website"}},{"name":"3CX","description":"3CX is a software-based PBX solution with a cloud-hosted option, offering users web conferencing, CRM integration, live chat, instant messaging, and native mobile apps.\n\n3CX includes a softphone for Windows, enabling users to make and receive calls through their computers, removing the need for phone hardware and allowing for work outside the office. An inbuilt multi-view switchboard allows users to manage incoming calls, view all colleague availability, and drag-and-drop calls for transfer. With CRM integration, users can launch calls in a single click from within their CRM software, and customer information appears as a pop-up on inbound calls. Caller ID is used to identify customers and automatically log the call in their customer record, with no need for manual call logging. \n\n3CX’s smartphone clients for Android and iOS allow users to make and receive calls over 3G or WiFi, and each include an inbuilt SIP tunnel to prevent issues with remote firewalls. Incoming calls and messages trigger push notifications, allowing phones to be left on standby to reduce battery drain. Users can update their availability statuses through the app, and view their colleagues’ statuses. Through 3CX’s mobile apps, users can make and receive calls from their mobile phone without the need to give out their personal phone number. \n\n3CX offers users clientless web conferencing, with no need to download additional software or plugins, as all voice and video communication is based in a web browser.  Also included are tools for remote control and assistance, and for feedback collection.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a45b818e-d95e-4051-9610-8554ae518554.webp","url":"https://www.getapp.za.com/software/103409/3cx","@type":"SoftwareApplication","@id":"https://www.getapp.za.com/software/103409/3cx#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":466,"ratingValue":4.4},"offers":{"price":"350","@type":"Offer","priceCurrency":"ZAR"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Toky","description":"Toky is a Virtual Phone System for businesses of all sizes, which you can use to start your own call center and allow your customers and team to communicate efficiently. With virtual phone numbers in more than 60 countries, make your business local to customers almost anywhere, no matter where your company is based. Activate our CRM integrations to get in touch with your leads and customers with a single click, and also log every call automatically or connect Toky to other business apps, to improve sales and support processes.  \n\nWith Toky, you can start with even just one agent, and you can use features like IVR, international phone calls, call forwarding, greeting messages, simultaneous calls, call queues, call recording, Call transcription, live calls in your website and much more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9a45f7f0-bb11-491f-959c-1fa02fa3c232.png","url":"https://www.getapp.za.com/software/108711/toky","@type":"SoftwareApplication","@id":"https://www.getapp.za.com/software/108711/toky#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":106,"ratingValue":4.2},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Telephony Software","position":2,"item":"/directory/294/telephony/software","@type":"ListItem"},{"name":"3CX vs Toky","position":3,"item":"https://www.getapp.za.com/compare/103409/108711/3cx/vs/toky","@type":"ListItem"}],"@id":"https://www.getapp.za.com/compare/103409/108711/3cx/vs/toky#breadcrumblist"}]}
</script>
