3CX vs Zoiper
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Overview
3CX is a full-featured phone system – call queues, built-in video calls, web conferencing. Integrate website live chat, Facebook & text messages all in one system. Remote-friendly - use it from anywhere via mobile & browser apps. Open-platform - fully compatible with popular IP phones & SIP trunks.
3CX is a full-featured phone system – call queues, built-in video calls, web conferencing. Integrate website live chat, Facebook & text messages all...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat
Zoiper is a cross-platform VoIP softphone dialer that allows voice and video calls, plus instant messaging, to be conducted through multiple Private Branch Exchnage (PBX) networks or favoured Session Initiation Protocol (SIP) providers, with smartphone apps also available for iOS and Android devices
Zoiper is a cross-platform VoIP softphone dialer that allows voice and video calls, plus instant messaging, to be conducted through multiple Private...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat
Images
Pricing
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Starting from
€49.95/one-time
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.4/ 5Features
4.4/ 5Customer Service
4.1/ 5Value for Money
4.3/ 5Ease of Use
4.4/ 5Features
4.2/ 5Customer Service
4.0/ 5Value for Money
4.5/ 5Features
Total features 112
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Escalation
- Alerts/Notifications
- Archiving & Retention
- Audio Calls
- Audio Capture
- Audio/Video Conferencing
- Auto-Dialer
- Automated Attendant
- Automated Routing
- Automatic Call Distribution
- Autoresponders
- Blended Call Center
- CRM
- Calendar Sync
- Call Center Management
- Call Conferencing
- Call Disposition
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID
- Caller Profiles
- Chat Transcript
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Customer History
- Customizable Branding
- Customizable Caller ID
- Customizable Reports
- Data Import/Export
- Drag & Drop
- Employee Directory
- Fax Management
- File Sharing
- File Transfer
- For Cloud Phone Systems
- IVR
- Inbound Call Center
- Interaction Tracking
- Live Chat
- Manual Dialer
- Meeting Management
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Multi-User Collaboration
- Offline Form
- On-Demand Recording
- Online Voice Transmission
- Outbound Call Center
- PBX
- Performance Management
- Predictive Dialer
- Proactive Chat
- Progress Tracking
- Progressive Dialer
- Purchasing & Receiving
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Updates
- Real-time Consumer-facing Chat
- Recording
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- SIP Trunking
- SMS Marketing
- SMS Messaging
- SSL Security
- Screen Sharing
- Search/Filter
- Single Sign On
- Social Media Integration
- Softphone Software
- Speech-to-Text Analysis
- Support Ticket Management
- Surveys & Feedback
- Task Management
- Text to Speech
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Two-Way Audio & Video
- Unified Communications
- Video Call Recording
- Video Conferencing
- Video Support
- Virtual Call Center
- Virtual Extensions
- VoIP
- VoIP Connection
- Voice Mail
Total features 28
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Escalation
- Alerts/Notifications
- Archiving & Retention
- Audio Calls
- Audio Capture
- Audio/Video Conferencing
- Auto-Dialer
- Automated Attendant
- Automated Routing
- Automatic Call Distribution
- Autoresponders
- Blended Call Center
- CRM
- Calendar Sync
- Call Center Management
- Call Conferencing
- Call Disposition
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID
- Caller Profiles
- Chat Transcript
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Customer History
- Customizable Branding
- Customizable Caller ID
- Customizable Reports
- Data Import/Export
- Drag & Drop
- Employee Directory
- Fax Management
- File Sharing
- File Transfer
- For Cloud Phone Systems
- IVR
- Inbound Call Center
- Interaction Tracking
- Live Chat
- Manual Dialer
- Meeting Management
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Multi-User Collaboration
- Offline Form
- On-Demand Recording
- Online Voice Transmission
- Outbound Call Center
- PBX
- Performance Management
- Predictive Dialer
- Proactive Chat
- Progress Tracking
- Progressive Dialer
- Purchasing & Receiving
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Updates
- Real-time Consumer-facing Chat
- Recording
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- SIP Trunking
- SMS Marketing
- SMS Messaging
- SSL Security
- Screen Sharing
- Search/Filter
- Single Sign On
- Social Media Integration
- Softphone Software
- Speech-to-Text Analysis
- Support Ticket Management
- Surveys & Feedback
- Task Management
- Text to Speech
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Two-Way Audio & Video
- Unified Communications
- Video Call Recording
- Video Conferencing
- Video Support
- Virtual Call Center
- Virtual Extensions
- VoIP
- VoIP Connection
- Voice Mail
Integrations
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- Freshsales
- Google Contacts
- HubSpot CRM
- Jetpack
- Kommo
- Microsoft 365
- Microsoft Outlook
- Microsoft Teams
- MongoDB
- Nimble
- Pipedrive
- Salesforce Sales Cloud
- VICIdial
- Vtiger CRM
- Zendesk Suite
- Zoho CRM
- Act!
- Bitrix24
- ConnectWise CPQ
- Dynamics 365
- Freshdesk
- Freshsales
- Google Contacts
- HubSpot CRM
- Jetpack
- Kommo
- Microsoft 365
- Microsoft Outlook
- Microsoft Teams
- MongoDB
- Nimble
- Pipedrive
- Salesforce Sales Cloud
- VICIdial
- Vtiger CRM
- Zendesk Suite
- Zoho CRM
