3CX vs Bria
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Overview
3CX is a full-featured phone system – call queues, built-in video calls, web conferencing. Integrate website live chat, Facebook & text messages all in one system. Remote-friendly - use it from anywhere via mobile & browser apps. Open-platform - fully compatible with popular IP phones & SIP trunks.
3CX is a full-featured phone system – call queues, built-in video calls, web conferencing. Integrate website live chat, Facebook & text messages all...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat
Bria is a cloud-based and on-premise VoIP solution that helps businesses manage communication & collaboration via messaging, file sharing, video conferencing & more. The white-label capabilities help organizations design a personalized softphone using custom logos, themes, colors, and configuration.
Bria is a cloud-based and on-premise VoIP solution that helps businesses manage communication & collaboration via messaging, file sharing, video...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat
Images
Pricing
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Starting from
US$2.95/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.4/ 5Features
4.4/ 5Customer Service
4.1/ 5Value for Money
4.3/ 5Ease of Use
4.2/ 5Features
4.1/ 5Customer Service
3.7/ 5Value for Money
4.2/ 5Features
Total features 112
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Escalation
- Alerts/Notifications
- Archiving & Retention
- Audio Calls
- Audio Capture
- Audio/Video Conferencing
- Auto-Dialer
- Automated Attendant
- Automated Routing
- Automatic Call Distribution
- Autoresponders
- Blended Call Center
- CRM
- Calendar Sync
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID
- Caller Profiles
- Chat Transcript
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Customer History
- Customizable Branding
- Customizable Caller ID
- Customizable Reports
- Data Import/Export
- Drag & Drop
- Employee Database
- Employee Directory
- Fax Management
- File Sharing
- File Transfer
- For Cloud Phone Systems
- IVR
- Inbound Call Center
- Interaction Tracking
- Live Chat
- Manual Dialer
- Meeting Management
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Multi-User Collaboration
- Multiple User Accounts
- Offline Form
- On-Demand Recording
- On-Demand Webcasting
- Online Voice Transmission
- Outbound Call Center
- PBX
- Performance Management
- Predictive Dialer
- Presentation Streaming
- Private Chat
- Proactive Chat
- Progress Tracking
- Progressive Dialer
- Purchasing & Receiving
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Updates
- Real-time Consumer-facing Chat
- Recording
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- SIP Trunking
- SMS Marketing
- SMS Messaging
- SSL Security
- Screen Sharing
- Search/Filter
- Single Sign On
- Social Media Integration
- Speech-to-Text Analysis
- Support Ticket Management
- Surveys & Feedback
- Task Management
- Text to Speech
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Two Way Audio & Video
- Two-Way Audio & Video
- Unified Communications
- User Management
- Video Call Recording
- Video Conferencing
- Virtual Call Center
- Virtual Extensions
- VoIP
- VoIP Connection
- Voice Mail
Total features 61
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Escalation
- Alerts/Notifications
- Archiving & Retention
- Audio Calls
- Audio Capture
- Audio/Video Conferencing
- Auto-Dialer
- Automated Attendant
- Automated Routing
- Automatic Call Distribution
- Autoresponders
- Blended Call Center
- CRM
- Calendar Sync
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID
- Caller Profiles
- Chat Transcript
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Customer History
- Customizable Branding
- Customizable Caller ID
- Customizable Reports
- Data Import/Export
- Drag & Drop
- Employee Database
- Employee Directory
- Fax Management
- File Sharing
- File Transfer
- For Cloud Phone Systems
- IVR
- Inbound Call Center
- Interaction Tracking
- Live Chat
- Manual Dialer
- Meeting Management
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Multi-User Collaboration
- Multiple User Accounts
- Offline Form
- On-Demand Recording
- On-Demand Webcasting
- Online Voice Transmission
- Outbound Call Center
- PBX
- Performance Management
- Predictive Dialer
- Presentation Streaming
- Private Chat
- Proactive Chat
- Progress Tracking
- Progressive Dialer
- Purchasing & Receiving
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Updates
- Real-time Consumer-facing Chat
- Recording
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- SIP Trunking
- SMS Marketing
- SMS Messaging
- SSL Security
- Screen Sharing
- Search/Filter
- Single Sign On
- Social Media Integration
- Speech-to-Text Analysis
- Support Ticket Management
- Surveys & Feedback
- Task Management
- Text to Speech
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Two Way Audio & Video
- Two-Way Audio & Video
- Unified Communications
- User Management
- Video Call Recording
- Video Conferencing
- Virtual Call Center
- Virtual Extensions
- VoIP
- VoIP Connection
- Voice Mail
Integrations
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- Bitrix24
- Callture
- CalnCall
- CloudCall
- ConnectWise CPQ
- Crexendo Cloud Business Phone System
- Dynamics 365
- Freshdesk
- Freshsales
- Google Contacts
- HubSpot CRM
- Inclarity
- Jetpack
- Kommo
- Localphone
- Microsoft 365
- Microsoft Outlook
- Microsoft Teams
- MongoDB
- OnSIP
- Pipedrive
- Salesforce Sales Cloud
- Slingshot VoIP
- Ubefone
- Vtiger CRM
- Zadarma
- Zendesk Suite
- Zoho CRM
- babelforce
- ACCOUNTS
- Act!
- Bitrix24
- Callture
- CalnCall
- CloudCall
- ConnectWise CPQ
- Crexendo Cloud Business Phone System
- Dynamics 365
- Freshdesk
- Freshsales
- Google Contacts
- HubSpot CRM
- Inclarity
- Jetpack
- Kommo
- Localphone
- Microsoft 365
- Microsoft Outlook
- Microsoft Teams
- MongoDB
- OnSIP
- Pipedrive
- Salesforce Sales Cloud
- Slingshot VoIP
- Ubefone
- Vtiger CRM
- Zadarma
- Zendesk Suite
- Zoho CRM
- babelforce
