---
description: Compare 3CX vs Voicespin for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare 3CX vs Voicespin | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [3CX \<span\>vs\</span\> Voicespin](https://www.getapp.za.com/compare/103409/2051163/3cx/vs/voicespin)

# Compare 3CX vs Voicespin

Canonical: https://www.getapp.za.com/compare/103409/2051163/3cx/vs/voicespin

> Detailed comparison between 3CX and Voicespin. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | 3CX | Voicespin |
| **Overall rating** | 4.4/5 | 4.8/5 |
| **Total Reviews** | 465 | 5 |
| **Starting Price** | R350,00 | US$40,00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Key features

### 3CX

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- CRM
- Call Scripting
- Chat/Messaging
- Computer Telephony Integration
- Dashboard
- Inbound Call Center
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Management
- Progressive Dialer
- Real-Time Analytics
- Real-Time Data
- SMS Marketing
- Social Media Integration

### Voicespin

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- CRM
- Call Scripting
- Chat/Messaging
- Computer Telephony Integration
- Dashboard
- Inbound Call Center
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Management
- Progressive Dialer
- Real-Time Analytics
- Real-Time Data
- SMS Marketing
- Social Media Integration

## Links

- [View 3CX Profile](https://www.getapp.za.com/software/103409/3cx)
- [View Voicespin Profile](https://www.getapp.za.com/software/2051163/voicespin)
- [View Original Comparison](https://www.getapp.za.com/compare/103409/2051163/3cx/vs/voicespin)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare 3CX vs Voicespin | GetApp South Africa 2026","description":"Compare 3CX vs Voicespin for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.za.com/compare/103409/2051163/3cx/vs/voicespin","about":[{"@id":"https://www.getapp.za.com/software/103409/3cx#software"},{"@id":"https://www.getapp.za.com/software/2051163/voicespin#software"}],"breadcrumb":{"@id":"https://www.getapp.za.com/compare/103409/2051163/3cx/vs/voicespin#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.za.com/compare/103409/2051163/3cx/vs/voicespin#webpage","publisher":{"@id":"https://www.getapp.za.com/#organization"},"inLanguage":"en-ZA","isPartOf":{"@id":"https://www.getapp.za.com/#website"}},{"name":"3CX","description":"3CX is a software-based PBX solution with a cloud-hosted option, offering users web conferencing, CRM integration, live chat, instant messaging, and native mobile apps.\n\n3CX includes a softphone for Windows, enabling users to make and receive calls through their computers, removing the need for phone hardware and allowing for work outside the office. An inbuilt multi-view switchboard allows users to manage incoming calls, view all colleague availability, and drag-and-drop calls for transfer. With CRM integration, users can launch calls in a single click from within their CRM software, and customer information appears as a pop-up on inbound calls. Caller ID is used to identify customers and automatically log the call in their customer record, with no need for manual call logging. \n\n3CX’s smartphone clients for Android and iOS allow users to make and receive calls over 3G or WiFi, and each include an inbuilt SIP tunnel to prevent issues with remote firewalls. Incoming calls and messages trigger push notifications, allowing phones to be left on standby to reduce battery drain. Users can update their availability statuses through the app, and view their colleagues’ statuses. Through 3CX’s mobile apps, users can make and receive calls from their mobile phone without the need to give out their personal phone number. \n\n3CX offers users clientless web conferencing, with no need to download additional software or plugins, as all voice and video communication is based in a web browser.  Also included are tools for remote control and assistance, and for feedback collection.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a45b818e-d95e-4051-9610-8554ae518554.webp","url":"https://www.getapp.za.com/software/103409/3cx","@type":"SoftwareApplication","@id":"https://www.getapp.za.com/software/103409/3cx#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":465,"ratingValue":4.4},"offers":{"price":"350","@type":"Offer","priceCurrency":"ZAR"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Voicespin","description":"VoiceSpin is an AI-based contact center software platform that enables organizations to manage customer interactions across multiple communication channels while automating routine tasks through advanced artificial intelligence capabilities. The solution serves sales and support teams in industries such as telemarketing, real estate, education, insurance, retail, healthcare and finance. It provides specialized functionality for small business and enterprise organizations seeking to enhance customer engagement and operational efficiency.\n\nThe platform offers a suite of AI-driven tools to streamline contact center operations. Core capabilities include an AI voice bot that handles inbound and outbound calls independently in numerous languages. An AI chatbot for digital channels resolves a significant portion of customer requests without human intervention. An AI auto dialer employs intelligent lead and agent scoring to connect qualified prospects with available agents. Additional AI functions include speech analytics for compliance and quality monitoring, messaging for unified customer engagement and agent assistance for live representatives. Core telephony features cover predictive and power dialers, automatic call distribution, interactive voice response, customizable routing, queue management, recording, click to call and reporting.\n\nVoiceSpin supports integration with various CRM platforms and business applications, including Salesforce, Zendesk, HubSpot, Zoho, Pipedrive, Microsoft Dynamics and Zapier. The platform offers out of the box and custom integration options to align contact center workflows with existing systems. Its omnichannel architecture consolidates communication across voice, email, chat, messaging and social media into a single interface that gives agents full visibility into interaction histories across channels. The system provides API access for developers to build tailored solutions and extend functionality to address specific operational requirements.\n\nThe solution operates in the cloud with availability and scalable architecture to accommodate evolving business requirements. It adheres to data security and privacy standards and complies with industry regulations. The platform supports multiple languages to facilitate global operations and offers customizable workflows that reflect organizational processes. Round the clock technical support is available to assist with implementation and ongoing maintenance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/999b24d4-2484-4e4e-94fc-f033d7c0b904.png","url":"https://www.getapp.za.com/software/2051163/voicespin","@type":"SoftwareApplication","@id":"https://www.getapp.za.com/software/2051163/voicespin#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":5,"ratingValue":4.8},"offers":{"price":"40","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"VoIP Software","position":2,"item":"/directory/107/voip/software","@type":"ListItem"},{"name":"3CX vs Voicespin","position":3,"item":"https://www.getapp.za.com/compare/103409/2051163/3cx/vs/voicespin","@type":"ListItem"}],"@id":"https://www.getapp.za.com/compare/103409/2051163/3cx/vs/voicespin#breadcrumblist"}]}
</script>