---
description: Compare 3CX vs STARFACE for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare 3CX vs STARFACE | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [3CX \<span\>vs\</span\> STARFACE](https://www.getapp.za.com/compare/103409/2055380/3cx/vs/starface)

# Compare 3CX vs STARFACE

Canonical: https://www.getapp.za.com/compare/103409/2055380/3cx/vs/starface

> Detailed comparison between 3CX and STARFACE. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | 3CX | STARFACE |
| **Overall rating** | 4.4/5 | 3.0/5 |
| **Total Reviews** | 465 | 1 |
| **Starting Price** | R350,00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Webinars, Documentation |

## Key features

### 3CX

- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- CRM
- Call Monitoring
- Call Tracking
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Management
- Customizable Reports
- Monitoring
- Performance Management
- Real-Time Data
- Recording
- Support Ticket Management
- Transfers/Routing
- Video Conferencing
- Virtual Extensions
- VoIP

### STARFACE

- Auto-Dialer
- CRM
- Call Monitoring
- Communication Management
- Conferencing
- Contact Management
- Video Conferencing
- VoIP

## Links

- [View 3CX Profile](https://www.getapp.za.com/software/103409/3cx)
- [View STARFACE Profile](https://www.getapp.za.com/software/2055380/starface)
- [View Original Comparison](https://www.getapp.za.com/compare/103409/2055380/3cx/vs/starface)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare 3CX vs STARFACE | GetApp South Africa 2026","description":"Compare 3CX vs STARFACE for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.za.com/compare/103409/2055380/3cx/vs/starface","about":[{"@id":"https://www.getapp.za.com/software/103409/3cx#software"},{"@id":"https://www.getapp.za.com/software/2055380/starface#software"}],"breadcrumb":{"@id":"https://www.getapp.za.com/compare/103409/2055380/3cx/vs/starface#breadcrumblist"},"@id":"https://www.getapp.za.com/compare/103409/2055380/3cx/vs/starface#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.za.com/#website"},"publisher":{"@id":"https://www.getapp.za.com/#organization"},"inLanguage":"en-ZA"},{"name":"3CX","description":"3CX is a software-based PBX solution with a cloud-hosted option, offering users web conferencing, CRM integration, live chat, instant messaging, and native mobile apps.\n\n3CX includes a softphone for Windows, enabling users to make and receive calls through their computers, removing the need for phone hardware and allowing for work outside the office. An inbuilt multi-view switchboard allows users to manage incoming calls, view all colleague availability, and drag-and-drop calls for transfer. With CRM integration, users can launch calls in a single click from within their CRM software, and customer information appears as a pop-up on inbound calls. Caller ID is used to identify customers and automatically log the call in their customer record, with no need for manual call logging. \n\n3CX’s smartphone clients for Android and iOS allow users to make and receive calls over 3G or WiFi, and each include an inbuilt SIP tunnel to prevent issues with remote firewalls. Incoming calls and messages trigger push notifications, allowing phones to be left on standby to reduce battery drain. Users can update their availability statuses through the app, and view their colleagues’ statuses. Through 3CX’s mobile apps, users can make and receive calls from their mobile phone without the need to give out their personal phone number. \n\n3CX offers users clientless web conferencing, with no need to download additional software or plugins, as all voice and video communication is based in a web browser.  Also included are tools for remote control and assistance, and for feedback collection.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a45b818e-d95e-4051-9610-8554ae518554.webp","url":"https://www.getapp.za.com/software/103409/3cx","@id":"https://www.getapp.za.com/software/103409/3cx#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":465},"offers":{"price":"350","@type":"Offer","priceCurrency":"ZAR"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"STARFACE","description":"STARFACE offers a flexible and future-proof IP telephony system. As a UCC platform it even offers functions like video conferencing.\n\nIt also offers a new software - STARFACE NEON. This is a video conferencing tool that enables companies from all industries to hold video meetings with up to 24 members. The tool is integrated as a feature in the STARFACE software landscape and can be called up via the associated client. External participants need no software or registration procedure. The meeting organizer grants them access to a meeting via an invitation link.\n  \nMeetings can be started from the dashboard, planned as individual events, or arranged as a series of appointments. At the same time, users also get an overview of planned and active meetings. Within the conference function, the tool offers a remote access feature with which the moderator can request screen access from other participants in the ongoing meeting and thus assume control. Such screens can then be shared with participating colleagues or customers. Meetings can also be attended via a country-specific landline number.\n  \nIn order to maintain privacy on behalf of its users, the hosting takes place exclusively in German data centers. In addition, STARFACE NEON is GDPR-compliant and offers TLS encryption.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/3d913b28-c4cf-4752-bbf0-a0e40aa96af5.png","url":"https://www.getapp.za.com/software/2055380/starface","@id":"https://www.getapp.za.com/software/2055380/starface#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":3.0,"bestRating":5,"ratingCount":1},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.za.com/compare/103409/2055380/3cx/vs/starface#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"VoIP Software","position":2,"item":"/directory/107/voip/software","@type":"ListItem"},{"name":"3CX vs STARFACE","position":3,"item":"https://www.getapp.za.com/compare/103409/2055380/3cx/vs/starface","@type":"ListItem"}]}]}
</script>
