---
description: Compare PBXact vs VICIdial for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare PBXact vs VICIdial | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [PBXact \<span\>vs\</span\> VICIdial](https://www.getapp.za.com/compare/103441/110383/freepbx-hosting/vs/vicidial)

# Compare PBXact vs VICIdial

Canonical: https://www.getapp.za.com/compare/103441/110383/freepbx-hosting/vs/vicidial

> Detailed comparison between PBXact and VICIdial. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | PBXact | VICIdial |
| **Overall rating** | 3.0/5 | 4.7/5 |
| **Total Reviews** | 2 | 265 |
| **Starting Price** | US$34,99 | US$400,00 |
| **Free Trial** | - | Yes |
| **Free Version** | - | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | - | In Person, Live Online, Documentation, Videos |

## Key features

### PBXact

- API
- Alerts/Notifications
- Call Center Management
- Call Recording
- Call Reporting
- Call Routing
- Caller ID
- IVR
- Voice Mail

### VICIdial

- API
- Alerts/Notifications
- Auto-Dialer
- Blended Call Center
- Call Center Management
- Call Recording
- Call Reporting
- Call Routing
- Call Tagging
- Call Tracking
- Caller ID
- Computer Telephony Integration
- Customizable Reports
- FCC Compliance
- IVR
- Lead Management
- Monitoring
- Real-Time Data
- Recording
- Voice Mail

## Links

- [View PBXact Profile](https://www.getapp.za.com/software/103441/freepbx-hosting)
- [View VICIdial Profile](https://www.getapp.za.com/software/110383/vicidial)
- [View Original Comparison](https://www.getapp.za.com/compare/103441/110383/freepbx-hosting/vs/vicidial)

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