Autotask PSA vs Service Fusion
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Overview
Autotask PSA is an intelligent IT business management platform providing a singular view across the entire business (services, internal operations, customers, and prospects) to improve efficiency, accountability, insight, and profitability.
Autotask PSA is an intelligent IT business management platform providing a singular view across the entire business (services, internal operations,...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Service Fusion is a cloud-based field service management software that helps to connect office staff, technicians, and clients.
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Starting from
US$225.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
3.9/ 5Features
4.2/ 5Customer Service
4.1/ 5Value for Money
4.0/ 5Ease of Use
4.2/ 5Features
4.0/ 5Customer Service
4.2/ 5Value for Money
4.2/ 5Features
Total features 86
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Appointment Scheduling
- Approval Process Control
- Asset Lifecycle Management
- Asset Tracking
- Assignment Management
- Audit Management
- Audit Trail
- Automated Scheduling
- Automatic Backup
- Availability Management
- Backup and Recovery
- Bid Management
- Billable Items Tracking
- Billing & Invoicing
- Booking Management
- CRM
- Calendar Management
- Calendar Sync
- Change Management
- Client Management
- Client Portal
- Collaboration Tools
- Communication Management
- Configurable Workflow
- Configuration Management
- Contact Database
- Contact Management
- Contract Drafting
- Contract/License Management
- Cost Database
- Cost Estimating
- Credit Card Processing
- Customer Database
- Customer History
- Customer Management
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Import/Export
- Dispatch Management
- Document Imaging
- Document Management
- Document Storage
- Drag & Drop
- Electrical Estimating
- Electronic Payments
- Electronic Signature
- Email Management
- Email Templates
- Employee Management
- Employee Scheduling
- Estimating
- Event Calendar
- Expense Tracking
- File Storage
- Financial Management
- For Commercial and/or Industrial Electrical Contractors
- For General Contractors
- For HVAC Companies
- For Handyman Industry
- For Janitorial Services
- For Locksmiths
- For Plumbing Industry
- GPS
- Historical Reporting
- IT Asset Management
- IT Asset Tracking
- Incident Management
- Inspection Management
- Interaction Tracking
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Management
- Issue Management
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Knowledge Base Management
- Knowledge Management
- Location Tracking
- Maintenance Scheduling
- Mobile Access
- Mobile App
- Mobile Payments
- Mobile Signature Capture
- Monitoring
- Multi-Location
- Online Booking
- Online Time Clock
- Payment Collection in the Field
- Payment Processing
- Payroll Management
- Performance Metrics
- Photo Capture
- Photos/Images
- Prebuilt Assembly
- Preventive Maintenance
- Prioritization
- Problem Management
- Project Management
- Project Time Tracking
- Projections
- Purchase Order Management
- Purchasing & Receiving
- QuickBooks Integration
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Recurring Appointments
- Reminders
- Remote Monitoring & Management
- Reporting & Statistics
- Reporting/Analytics
- Routing
- SMS Messaging
- Scheduling
- Search/Filter
- Self Service Portal
- Service History
- Service Level Agreement (SLA) Management
- Single Sign On
- Status Tracking
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Takeoff
- Task Management
- Task Scheduling
- Technician Management
- Third-Party Integrations
- Ticket Management
- Time & Expense Tracking
- Time Tracking
- Timesheet Management
- Vendor Management
- Warranty Tracking
- Work History
- Work Order Creation
- Work Order Management
- Workflow Management
Total features 116
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Appointment Scheduling
- Approval Process Control
- Asset Lifecycle Management
- Asset Tracking
- Assignment Management
- Audit Management
- Audit Trail
- Automated Scheduling
- Automatic Backup
- Availability Management
- Backup and Recovery
- Bid Management
- Billable Items Tracking
- Billing & Invoicing
- Booking Management
- CRM
- Calendar Management
- Calendar Sync
- Change Management
- Client Management
- Client Portal
- Collaboration Tools
- Communication Management
- Configurable Workflow
- Configuration Management
- Contact Database
- Contact Management
- Contract Drafting
- Contract/License Management
- Cost Database
- Cost Estimating
- Credit Card Processing
- Customer Database
- Customer History
- Customer Management
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Import/Export
- Dispatch Management
- Document Imaging
- Document Management
- Document Storage
- Drag & Drop
- Electrical Estimating
- Electronic Payments
- Electronic Signature
- Email Management
- Email Templates
- Employee Management
- Employee Scheduling
- Estimating
- Event Calendar
- Expense Tracking
- File Storage
- Financial Management
- For Commercial and/or Industrial Electrical Contractors
- For General Contractors
- For HVAC Companies
- For Handyman Industry
- For Janitorial Services
- For Locksmiths
- For Plumbing Industry
- GPS
- Historical Reporting
- IT Asset Management
- IT Asset Tracking
- Incident Management
- Inspection Management
- Interaction Tracking
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Management
- Issue Management
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Knowledge Base Management
- Knowledge Management
- Location Tracking
- Maintenance Scheduling
- Mobile Access
- Mobile App
- Mobile Payments
- Mobile Signature Capture
- Monitoring
- Multi-Location
- Online Booking
- Online Time Clock
- Payment Collection in the Field
- Payment Processing
- Payroll Management
- Performance Metrics
- Photo Capture
- Photos/Images
- Prebuilt Assembly
- Preventive Maintenance
- Prioritization
- Problem Management
- Project Management
- Project Time Tracking
- Projections
- Purchase Order Management
- Purchasing & Receiving
- QuickBooks Integration
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Recurring Appointments
- Reminders
- Remote Monitoring & Management
- Reporting & Statistics
- Reporting/Analytics
- Routing
- SMS Messaging
- Scheduling
- Search/Filter
- Self Service Portal
- Service History
- Service Level Agreement (SLA) Management
- Single Sign On
- Status Tracking
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Takeoff
- Task Management
- Task Scheduling
- Technician Management
- Third-Party Integrations
- Ticket Management
- Time & Expense Tracking
- Time Tracking
- Timesheet Management
- Vendor Management
- Warranty Tracking
- Work History
- Work Order Creation
- Work Order Management
- Workflow Management
Integrations
- Acronis Cyber Backup
- Auvik
- Bitium
- BrightGauge
- Client Heartbeat
- Cloud Elements
- ConnectBooster
- ConnectWise Automate
- ConnectWise CPQ
- ConnectWise Cybersecurity Management
- Customer Thermometer
- Datto RMM
- Datto Workplace
- Flow
- Google Calendar
- IT Glue
- Kaseya VSA
- Liongard
- LogMeIn Rescue
- LogicMonitor
- MSP360 Managed Backup
- Microsoft Outlook
- N-sight
- Naverisk
- NinjaOne
- Passportal
- Pulseway
- QuickBooks Online
- QuickBooks Online Advanced
- QuoteWerks
- Quoter
- ScalePad Lifecycle Manager
- Tpad PBX
- Xero
- Acronis Cyber Backup
- Auvik
- Bitium
- BrightGauge
- Client Heartbeat
- Cloud Elements
- ConnectBooster
- ConnectWise Automate
- ConnectWise CPQ
- ConnectWise Cybersecurity Management
- Customer Thermometer
- Datto RMM
- Datto Workplace
- Flow
- Google Calendar
- IT Glue
- Kaseya VSA
- Liongard
- LogMeIn Rescue
- LogicMonitor
- MSP360 Managed Backup
- Microsoft Outlook
- N-sight
- Naverisk
- NinjaOne
- Passportal
- Pulseway
- QuickBooks Online
- QuickBooks Online Advanced
- QuoteWerks
- Quoter
- ScalePad Lifecycle Manager
- Tpad PBX
- Xero