Autotask is the all-in-one web-based software that helps VARs, MSPs and IT Service providers sell, implement, deliver, and bill their services. It helps eliminate duplicate data entry, automate numerous functions, and provide complete visibility into scheduled or due work.
Autotask is the all-in-one web-based software that helps VARs, MSPs and IT Service providers sell, implement, deliver, and bill their services. It...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
ServiceAide is a service desk & service management solution for customer support and IT operations that helps improve response times and service efficiency
ServiceAide is a service desk & service management solution for customer support and IT operations that helps improve response times and service...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Starting from

N/A

  • Free
  • Subscription

Starting from

N/A

  • Free
  • Subscription

Overall rating

4,3 /5
(75)
Ease of Use
3,9/5
Features & Functionality
4,2/5
Customer Service
4,1/5
Value for Money
3,9/5

Overall rating

4,4 /5
(22)
Ease of Use
4,4/5
Features & Functionality
4,1/5
Customer Service
4,4/5
Value for Money
4,1/5

Total features 156

  • API
  • Access Control
  • Accounting Integration
  • Accounting Management
  • Active Directory Integration
  • Activity Dashboard
  • Alerts / Escalation
  • Approval Process Control
  • Asset Management
  • Audit Trail
  • Auditing
  • Automated Scheduling
  • Automatic Backup
  • Automatic Notifications
  • Billable Hours Tracking
  • Billing & Invoicing
  • CRM Integration
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Collaborative Workspace
  • Configurable Workflow
  • Contact Database
  • Contact History
  • Contact Management
  • Contract Management
  • Custom Fields
  • Customer Database
  • Customizable Branding
  • Customizable Reporting
  • Dashboard Creation
  • Data Storage Management
  • Data Synchronization
  • Deadline Management
  • Drag & Drop Interface
  • Email Alerts
  • Email Integration
  • Email Notifications
  • Event Tracking
  • Expense Tracking
  • HIPAA Compliance
  • History Tracking
  • IT Asset Tracking
  • Incident Management
  • Inventory Management
  • Job Scheduling
  • Knowledge Base Management
  • Milestone Tracking
  • Mobile Integration
  • Monitoring
  • Multi-Language
  • Opportunity Management
  • Permission Management
  • Profitability Analysis
  • Project Management
  • Project Time Tracking
  • Projections
  • Quote Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Updates
  • Remote Monitoring
  • Reporting & Statistics
  • Role-Based Permissions
  • Rules-Based Workflow
  • SLA Management
  • Sales Analytics
  • Secure Data Storage
  • Self Service Portal
  • Single Sign On
  • Support Ticket Management
  • Support Ticket Tracking
  • Task Management
  • Time & Expense Tracking
  • Timesheets
  • User Management
  • Visual Analytics
  • Widgets
  • Workflow Management
  • eCommerce Management

Total features 44

  • API
  • Access Control
  • Accounting Integration
  • Accounting Management
  • Active Directory Integration
  • Activity Dashboard
  • Alerts / Escalation
  • Approval Process Control
  • Asset Management
  • Audit Trail
  • Auditing
  • Automated Scheduling
  • Automatic Backup
  • Automatic Notifications
  • Billable Hours Tracking
  • Billing & Invoicing
  • CRM Integration
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Collaborative Workspace
  • Configurable Workflow
  • Contact Database
  • Contact History
  • Contact Management
  • Contract Management
  • Custom Fields
  • Customer Database
  • Customizable Branding
  • Customizable Reporting
  • Dashboard Creation
  • Data Storage Management
  • Data Synchronization
  • Deadline Management
  • Drag & Drop Interface
  • Email Alerts
  • Email Integration
  • Email Notifications
  • Event Tracking
  • Expense Tracking
  • HIPAA Compliance
  • History Tracking
  • IT Asset Tracking
  • Incident Management
  • Inventory Management
  • Job Scheduling
  • Knowledge Base Management
  • Milestone Tracking
  • Mobile Integration
  • Monitoring
  • Multi-Language
  • Opportunity Management
  • Permission Management
  • Profitability Analysis
  • Project Management
  • Project Time Tracking
  • Projections
  • Quote Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Updates
  • Remote Monitoring
  • Reporting & Statistics
  • Role-Based Permissions
  • Rules-Based Workflow
  • SLA Management
  • Sales Analytics
  • Secure Data Storage
  • Self Service Portal
  • Single Sign On
  • Support Ticket Management
  • Support Ticket Tracking
  • Task Management
  • Time & Expense Tracking
  • Timesheets
  • User Management
  • Visual Analytics
  • Widgets
  • Workflow Management
  • eCommerce Management
  • Auvik
  • BLUIQ
  • Bitium
  • Client Heartbeat
  • Cloud Elements
  • Customer Thermometer
  • FreshBooks
  • Kaseya VSA
  • LogicMonitor
  • Pulseway
  • Auvik
  • BLUIQ
  • Bitium
  • Client Heartbeat
  • Cloud Elements
  • Customer Thermometer
  • FreshBooks
  • Kaseya VSA
  • LogicMonitor
  • Pulseway